Anagha Harigovindan

Mobile no: 860-***-**** Email: adivg4@r.postjobfree.com

Banking Professional

Banking Operations * Banking processes * customer centricity

Summary

Organized Bank Officer who effectively identifies and resolves complex financial risk issues. Thrives in fast-paced and ever-changing business environments. Knowledgeable and innovative professional with financial impacts and process experience whose success is based on integrity exceptional customer service efficiency and ambition.

Job Objective

To use my abilities and training as a Bank Processor to gain employment in your company.

Professional snapshot

STANDARD CHARTERED GLOBAL BUSINESS SOLUTIONS:- 2019-Till date

Designated as: Officer,cash management services

An astute professional with 2 years’ experience in entire banking operations.

Adept at performing banking operations effectively and efficiently, coordinating with various members in the team and managing the various process in banking operations

Identified operational issues and devised goals and plans to address them

Spearheaded an initiative to increase TAT to boost customer interest resulting in client satisfaction and stake holders

Profound knowledge about international, local payments and settlement arrangements, through understanding of swift.

Maintained operational efficiency with proactive oversight and corrections.

Developed efficiency in enhancing workflow/process improvements, resulting in dealing with GEMS,Fx and FEMA.

Competencies Overview

Banking Operations

Roles and Responsibilities

oManaging banking operations inclusive of African payments (ITT/OTT/STS/BT) handling 7 countries with agreed TAT in the SLA.

o

Managing banking operations inclusive of India payments (ITT,FEMA)

oFollowing the process/procedure of the bank and ensuring the compliance to rules and regulations of the bank.

oAML procedure to be compiled with and all reporting as per policy within the agreed time frame/Escalate any suspicious activities.

oMonitor operational risks legal and compliance requirements and take suitable measurements to mitigate.

oResponsible for audit and risk control standards associated with all products.

oEnsure adherence of all controls and procedures as mentioned in DOI

oCoordinating and reviews of process related documents such as DOI, SLA. KCSA checks.

oManaging customer centric operations by prompt reply to queries and handle transactions in exception cases and solve the cases with mutual rapo with support team.

oDaily Perform of Cash Management Requests

oSupporting and allocating resources to ensure smooth working on BCP day.

oCompleting E-learning assessments before due date.

oProcess risk review for the unit must be reviewed within agreed span.

Skills

Banking skills

Professional skills

Customer service and client relationships

Continuous process improvement

Efficient transaction processing

Remarkable patience with reliability and responsibility

Fraud and risk analysis

Good knowledge in word and excel

Typing speed

Adaptability

Multi-tasking

Strong work ethic

Application knowledge

EBBS- Statistic data and Stop payments

E-Branch- Post manual entries and partial credits

E-opal- Transaction processing system

E-ops- Electronic operation to be performed

GIS-Salary transaction processing system where single debit and multiple credits are done

GPS SAMG-Sending standalone messages

CBDR- All bank details involved to find i-ban and bank bics, intermediary banks.

FOREX-it includes buying,selling and exchanging of currencies at current or determined prices.

Educational Qualifications

Qualification

College/University

Specialization

Year of Passing

Marks BBA

NSS College/Calicut university

Finance

2016– 2018

76

High School. Higher secondary

Seventh Day Adventist School. Sree Sankara school

ICSE Board. State Board

2010. 2012

85. 73

Personal Details

Date of Birth

12/07/1996

Father’s Name

Harigovindan.E

Nationality

Indian

Passport Availability

Yes

Permanent Address

Nithyasree,pampady (po), Thiruvilwamala, Thrissur Dist.,Kerala,PIN:680588

Declaration

I hereby declare that all the information given above is true to my knowledge.

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