Fatema Multanwala

www.linkedin.com/in/fatema-multanwala-10b2511b0

Cypress TX,77433

adivex@r.postjobfree.com

713-***-****

Profile Summary

● 5 years of experience in the field of Software Quality Assurance and testing with diversified technical knowledge in Software principles, system analysis, design, development, writing technical documentation, QA Procedures and methodologies in Consulting, Banking, Telecommunication and investment management domain.

● Hands on experience in creating and maintaining detailed deliverables throughout Software Testing Life Cycle within Agile and Waterfall models, including Test plan, Test Scenarios, Test Cases and RTMs.

● Experienced in developing Test Plans, Test Strategy, Test Cases, Test Data requirements and Traceability Matrix from business, functional requirements, UX and technical designs.

● Extensive experience in Functional Testing, Web UI, Integration Testing, Regression Testing, Sanity/Smoke Testing, Accessibility testing, Exploratory testing and Backend Testing in multi-tier web applications.

● Experienced in analyzing Business Requirements Document (BRD) and Functional Requirements Documents (FRD) to establish test plans and test cases.

● Experienced in managing agile projects by creating story/defect, assigning task & tracking defects using JIRA and Quality Center.

● Extensive Knowledge on cross browser compatibility testing on different browser versions (IE, Firefox, Safari and Chrome) across various platforms using browserstack.

● Knowledge in Back-End database testing to ensure data integrity to meet user requirements by writing SQL queries.

● Advance knowledge in creating, updating and troubleshooting automation script using Selenium Webdriver/Java.

● Experienced with performance testing using tools such as Load, stress and endurance testing using JMeter.

● Solid understanding in testing techniques towards the web applications such CSS, HTML and Javascript

● Extensive experience in working with end users, developers, QA managers and management in fast-paced, deadline-driven, high-pressure and critical support environments.

● Extensive Experience with the CMS(Content Management System) applications such as AEM(Adobe Experience Manager), Hybris and Sitecore.

● Experienced in CRM(Customer Relationship Manager) tools such Salesforce, and Oracle.

● Demonstrated ability for problem solving, task management, leadership & organizational effectiveness, built strong communications, and coordination skills during work life. Technical Skills

Project Management/QA Tools: Jira, QC/ALM, Test Rail, Qtest Manager Software Testing Tools: Selenium Webdriver, Katalon, QTP, Apache JMeter, Postman, Soap UI, Github, Jenkins, SQL Server, Salesforce, TFS Methodologies: Waterfall, Agile-Scrum/Kanban.

Mobile Testing/Cross Browser: IE, Chrome, Safari, Microsoft Edge, Firefox, Android, IOS, Windows, Browserstack.

Work Experience

QA Analyst

Sysco – Houston, TX

August 2019 – Current

Environment/Methodology: Agile

Roles and Responsibilities

● Performed End to end testing on the Adobe Experience Manager (AEM) and Hybris system.

● Managing web content by configuring links, texts and images, following AEM’s automated workflow.

● Automated regression test cases using Selenium Webdriver and Katalon Studio.

● Successfully performed testing on a cloud migration project which includes Functional testing, regression testing, performance testing, and security testing.

● Validate all the XML/Flat files and import them on the cloud to ensure all the changes reflect on the front end.

● Efficiently used SQL Statements to extract Data from Tables and to verify the output Data of the reports

● Create, schedule and run the scenarios using Apache J-Meter and generate necessary graphs.

● Incorporated Shift left approach, collaborating with the developers to identify the testing approach and possible defect control through each stage of the project.

● Validated JSON formatted data and different HTTP codes using POSTMAN.

● Tested Web Services, Validated Request and Response XML, SOAP Calls, Restful calls using SOAPUI tool

QA Analyst

Emirates NBD – Sharjah, UAE

May 2017 – June 2019

Environment/Methodology: Water fall

Roles and Responsibilities

● Formulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, capturing Test Results and capturing and resolving Test Anomalies.

● Performed configuration/ compatibility and user interface testing on Salesforce.

● Hands on experience with designing and writing training manual templates, project planning and writing technical documents.

● Wrote SQL queries to pull data from the CRM tools and validate data with the changes made on the front end.

● Identified, analyzed, and documented defects, errors, and inconsistencies in the application using Jira.

● Exported Manual test cases into Jira and maintained the same in the Test Plan module

● Performed test case assignments in Test Lab modules of Jira

● Conducted GUI/Usability Testing and Black Box Testing according to specifications.

● Managing and verifying the Change Requests in Jira and assigning them to the respective Dev team member.

● Created test cases manually to perform different types of testing such as smoke, functional, regression, system integration, exploratory testing and Backend testing

● Performed negative & positive testing manually.

● Participating in User Acceptance Testing (UAT), coordinated and supported the end users during testing.

● Involved in planning and execution of test cases in selenium.

● Work with QA members, QA managers, and software developers to troubleshoot test failures in the various test environments.

QA Analyst

Hilliburton – Dubai, UAE

March 2015 – April 2017

Environment/Methodology: Agile

Roles and Responsibilities

● Worked closely with Business Analysts to review Business Requirements & Functional Specifications and documented Test Scenarios & Test Cases.

● Performed Smoke, Functional, Regression, GUI, and backend testing.

● Managed Defect Tracking Life Cycle by identifying, reporting and tracking bugs, by using HP Quality Center.

● Attended periodic meetings, teleconferences and led discussions on problem resolution.

● Participated in Daily Agile Scrum "Stand-up", Sprint Planning and Retrospective Sessions and updated the team on the status of upcoming User Stories in HP quality center.

● Involved in mobile App testing (IOS and Android) and tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi.

● Detecting defects and effectively communicating to the developers using HP quality center.

● Perform manual Device Testing with various Cell phone devices.

● Performed Back-End Testing using SQL queries to validate the data and test the data at various levels.

Education

Matriculation: Saifiyah Girls High School (1993-2005) Higher Secondary Education: RLAK Govt college of Home Economics (2005-2007) Bachelor of Science(B.SC): University of Karachi (2007-2009) Bachelor of Education: Sarhad University (2015-2016) Karachi, Pakistan

Work Authorization: Permanent Residence

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