SR. PROJECT MANAGER
Project Manager with broad expertise in all phases of complex technology projects
Manage Product lifecycle; manage complex business software solutions within constraints of budget, schedule and scope while minimizing risks.
Strategic business planner; develop, plan and implement multimillion-dollar projects, align business goals with technology for process improvement, and streamlined processes.
Excellent communicator; leverage background in business and IT to work and communicate effectively with client executives, vendors, and their cross-functional teams.
Adept at managing high-priority projects; perform well under pressure when overseeing tasks with aggressive timelines.
Strategic Planning Enterprise Implementations Deployment Change Management Vendor Management RAID Management RACI Scope Management Roadmap Process Improvements Budgeting Agile JIRA Waterfall Cross Functional Team Conflict Resolutions
SELECT PROJECT ACCOMPLISHMENTS
Investigated and conceptualized a new software product implementation to support business.
Negotiated with vendors and business sponsors for a better result.
Cut costs 15% in first quarter by moving organization from traditional publishing model to more cost effective point on-demand.
Collaborated on management team define the company’s future strategy, encompass formal standardized processes.
Align Learning and Development metrics with critical drivers of business value, reduced server load by 40% building product lifecycle; Software Development Life cycle and Project Management Life Cycle (SDLC and PMLC) work with the main leaders and partners to ensure full adoption and compliance.
Realigned product scopes, deliverables and contracts, risk opportunities, milestones and issue resolution leading to 25% operational savings.
Increased productivity by eliminating redundancy.
Formulated strategies to efficiently improve data quality, reduce deficiencies, and maximize productivity, leading to $2M+ in annual savings.
Startup - Consultant 2018 – Present, New York, NY
Sr. Project Manager-Startup Financial Tech Solution/ Ecommerce sales/ volunteer teacher
Established new business unit: established profit/loss targets, product flow, equipment and staffing requirements for $3M business Unit.
Managed multiple project schedules, measure deliverables and performance, communicated expectations from inception to closing. Defined roles and responsibilities.
Researched industry innovations. Conducted technical documentation, served as leader and prime advocate for Finance Tech Solutions features.
Secured funding for projects. Prepared progress reports for stakeholders and investors. Communicate project milestones.
Formalized a current state Vs. Target state gap analysis for the project Facilitated ongoing IT issues to ensure business success
Weil Cornell Medicine - Consultant 2017 – 2017, New York, NY
Negotiated and defined SAP and ERP project scope and objectives, managed cross-functional resources, facilitated and developed user stories, mock-ups and wireframes.
Prepared budget based on scope of work and resource requirements, tracked project costs in order to meet budget. Led and managed cross-functional teams and vendors throughout project lifecycles.
Designed and managed a detailed project schedule and work plan. Provided project updates to various stakeholders.
Monitored progress and make adjustment as needed, measured project performance. Delivered projects successfully on time and under budget.
Liberty Mutual Insurance - Consultant 2015 –2016, New York, NY
Sr. Project Manager
Delegated, controlled and guide multiple SharePoint project deliverables from initiations to closings, assessed user satisfaction through surveys, and user interviews. Managed stakeholders expectations.
Developed and implemented detailed Re-engineering plans to maximize the results of the new system.
Managed changes to the project scope, schedule and coasts. Developed project roadmap to ensure our goals, defined user training guide creation, test plan development/execution, and deployment plan.
Performed risk management to minimize project risks,
Created and maintained comprehensive project documentation.
HEALTH REPUBLIC INSURANCE 2015 – 2015, New York, NY
Sr. Project Manager (company went out of business)
Flawlessly executed and managed CRM, SharePoint and ERP software development demands from initial intake, through analysis and prioritization process, tracked project deliverables, managed risks, charter, project change request and launches to time of deployment.
Successfully launched customized SharePoint Homepage sites that support the daily activities and report for the organization.
Negotiated with vendors and business sponsors for a better result on project deliverables.
Established positive and collaborative relationships with customers and demonstrate a clear understanding of both internal and external customer requirements and measurement criteria.
Proposed and established training options and best business practices that improve the process, which led to operational efficiencies.
Ensured Healthcare (HIPAA) quality documents, drove high-quality completion of claims.
AIG (Consultant) 2014 – 2015, New York, NY
Sr. Project Manager
Assembled global team to deliver multiple SharePoint project releases.
Developed project plan for CRM and SharePoint project migration throughout AIG from inception to closing, monitored hands-on migration of a highly customized Intranet: forms-based authentication, custom workflows, content deployment, multilingual personalization, and team collaboration features.
Established a strategy of continuous risk and issue identification.
Monitor and report on project metrics, issues, and risks and an implement action plan for overall progress.
Built credibility, established rapport, advised best business practices, and communicated with stakeholders at multiple levels to ensure client expectations and milestones are met.
Facilitated industry best practices, conducted internal and external process, and established standards, key measures, and metrics
TEAM ONLINE (remote) 2012 – 2014, New York, NY
Managed product development that supports the daily documentation activities and report for care providers for special need individual in Healthcare.
Customized, Localized, and streamlined the processes of software development life cycle (SDLC).
Eliminated resistance by conducting one–on one and group training sessions to help users understand the system.
Served as primary point of contact for all product issues related to implementations, thoroughly developed and documented processes and procedures.
WELLS FARGO BANK (Consultant) 2011 – 2011, Minneapolis, MN
From inception to conclusion, successfully managed Digital security communication and B-to-B project for application integration, enabling seamless integration into existing systems.
Identified ways to mitigate risk of security related features across multiple platforms while optimizing for user experience.
Realigned project scopes, deliverables and contracts, risk, milestones and issue resolution leading to 25% operational savings. Increased productivity by eliminating redundancy.
Increased company growth by securing customer satisfaction, identified gaps and opportunities.
UNITED HEALTH CARE 2006 – 2010, Minneapolis, MN
Led pharmacy system integration projects that resulted in $12+ million in annual revenue: Prepared detailed specification on claim load process and led vendors (IT developers) on data mapping. Successfully implemented application data onto MS Server, optimizing workflow.
Utilized strategic planning, standards development, budgeting, contract negotiations, project planning, and project scope status updates to senior level staff, and recommended mitigations.
Developed a metrics system for quality assurance, trend analysis, UAT, and risk log documentations to successful project delivery.
US BANK CORP 2004 – 2006, Minneapolis, MN
Seamlessly captured UNIX mainframe data and prepared BRD and Visio workflow documents to better manage projects. Created UML-based methods to develop use cases, sequence diagrams and collaboration diagrams.
Validated technical designs created by IT developers against functional specifications.
Quantified and summarized financial transactions, validating month-end data.
St. Mary's University of Minnesota – B.A in Business Administration
University of Minnesota and Metropolitan State University – B.S. in Management Information Systems
MS Dynamics CRM, SharePoint, SaaS, SAP, ERP, Sales Force, MS Project, Innotas, Clarity, Visio, Excel, PowerPoint, SQL, Access Database.
United Leadership Academy (ULA) Galaxy Data Warehouse PMP formal training Product Manager Training