Marc D. Colton

M 973-***-****

e-Mail: adiv6z@r.postjobfree.com

www.marcdcolton.com

GENERAL & OPERATIONS MANAGMENT

Customer / Member service * Facility Management * Room & event scheduling * Capital planning * MIS (Computer systems) operations and maintenance * Capital & operating budget preparation & monitoring* AP/ AR/ Human Resources / Payroll * Asset / risk management * Health

& Safety / Security * Vendor management * Performance improvement * Cash flow / balance sheet * Mentoring staff * Insurance negotiations: Health & Commercial *Organizational Effectiveness * General Finance * Leadership * Training & development * Strategic planning * Contract negotiations

PROFESSIONAL EXPERIENCE

6/2011- 1/2019 Religious not for profit

Executive Director (General Manager)

* Managed organization growth of over 40 %.

* Increased fundraising by 75%.

* Led finance team through creation of 7 annual budgets and continually analyzed performance against budget.

* Supervised and mentored a professional staff of 10 and a volunteer leadership team of 30.

* Streamlined new member intake, AP/AR/Payroll, and facility management.

* Hardened computer network

* Selected and successfully implemented web-based CRM/Membership Management system

* Outsourced maintenance services

6/2007 – 2011 Religious not for profit

President 6/07-6/09) &

Executive Director (General Manager) (6/09 to 6/11)

* Led and implemented a Strategic Planning initiative that resulted in an 25% increase in our membership and a return to financial stability.

* Overhauled web presence, initiated social media efforts and designed national award-winning e-mail campaigns.

* Selected and successfully implemented CRM/Membership Management system

* Led transition of new volunteer leadership team

* Creation & implementation of 4 operating & capital budgets 3/2002-2007, 2019 Rent a Marketing Pro, Founder

Marketing & Operations Consulting

* Provide marketing and management consulting services for a wide array of businesses and not for profits.

* Expert in start-up and turnaround situations.

* Initiated web presence for several clients

* Distribution management programs

* Corporate branding

6/1999-3/2002 WellConnected CRM/ERP Services Provider General Manager

Started up this web based "print on demand" literature and business gifts company and integrated this process in to a wide range of CRM programs.

* Conceived and executed business/marketing plan

* Designed web site, integration with MRP and supporting sales collateral

* Hired and trained client services, admin, direct sales and marketing teams.

* Negotiated personal endorsement and business development alliances with leading business celebrities.

* Orchestrated alliances and product integration strategy with leading CRM/ERP software developers.

TECHNOLOGY SKILLS

Proficient with Microsoft Office 365 Suite. Design programs PageMaker& QUARK * Web site authoring including Front page wordpress and GoLive. Joombla Content Management System. Constant Contact e- mail. Web security tools.

EDUCATION

B.B.A. - Marketing, Advanced Standing. George Washington University. Business Administration Major with minors in Computer Science and Psychology. Advanced training in Strategic Planning, Contracts Management, Web design and e-commerce strategies.

Marc D. Colton

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