Bernell D. Nettles

Houston, Texas

281-***-**** adiv5n@r.postjobfree.com

Professionsal Profile

Senior Level Process Operations and Training and Development professional with success in the design and delivery of compliance associated with industry regulations and standards, organizational change initiatives, high impact leadership skills to improve operations and safety for facilities and related processes.

Organizational and Technical Expertise

Refinery Process Operations

Operations Shift Supervision

Safety Awareness & Compliance

Training Development and Coordination

Process & System Improvements

Procedure Development and Coordination

Document Control

Technical Writing

Classroom Instructor

Learning Management Systems

Unit Startup and Shutdown

Microsoft Visio

Microsoft Project

Microsoft Office

Instructional Systems Design

Process Safety Management (PSM)

Process Hazard Analysis

Management of Change (MOC)

Competency Gap Assessment

Delta V / FOX 1/A Videospec Process Control Systems (DCS)

Incident Investigator

Career Achievements

Led the training and upskilling of approximately 25 Process Operators and Supervisory personnel; Key results:

oImproved operations efficiency from 82% to 99%

oIncreased Refinery profits

oReduction in total OSHA injury rate from 1.25 to 0.15.

Led competency based assessment and development process for a team of Process Technicians to identify and close training and skills gaps.

Partnered with Human Resources, Learning and Development Coordinators and Process Unit personnel regarding new Operator hiring strategy, screening, selection, entry level training, and job qualification process.

Performed individual training assessments, identified gaps, designed effective development plans and provided feedback and coaching.

Partnered with Operations Personnel to proactivly development and resolve OSHA, EPA, PSM and MOC issues, with a recognized ability to develop and implement deliverables that met the needs of ongoing initiatives, while supporting compliance with industry regulations and standards.

Performed the safe, compliant, and reliable startup and shutdown of multiple Process Units.

Built relationships at all levels to advance corporate objectives and at providing training to new and incumbent Operations personnel resulting in a 40% increase in safe, complinat, and reliable operations.

Led the change, communication, training design, and implementation of a large-scale organizational project required to deliver best in class training to operations personnel.

Developed and administered the Terminal Operator Training Program for Phillips 66.

Completed the development and conversion of procedures and training documents required to facilitate the transition of a major department from United States to an overseas business area.

Continued… Bernell D. Nettles Page 2 adiv5n@r.postjobfree.com

PROFESSIONAL WORK EXPERIENCE

San Jacinto College Central Campus, Pasadena, Texas January 2008 – Present

Adjunct Instructor – Process Technology Department

Achieves student success through classroom lectures, written testing, and hands on exercises.

Instructs students about the roles, responsibilities, and work environment associated with a career as a process technician.

Instructs students on the basic processes, equipment, and systems.

Ensures students understand the importance of safety, environmental, and quality concepts.

Utilizes education and years of practical experience in unit field operations and training coordination to instruct students.

Primary Services – Shell Oil Products US, Houston, Texas January 2020 – May 2020

Technical Document Writer

Works with Loading Support Services and Terminal Data Management teams to obtain an in-depth understanding of the business processes and the documentation requirements.

Produces high-quality Training and Procedural documentation that meets applicable standards and is appropriate for its intended audience.

Writes easy-to-understand user interface text, Quick Reference Guides, and Standard Operating Procedures for training and operations processes.

Creates tutorials to help end-users use a variety of applications.

Analyzes existing and potential content, focusing on reuse and single-sourcing opportunities.

Creates and maintains the information architecture.

Phillips 66 LLC, Houston, Texas September 2015 to August 2018

HSE Training and Development Specialist

Project Lead that designs and develops the Terminal Operator Training Programs.

Conducts needs analysis, design approach, material development, training effectiveness assessment, and competency in support of Phillips 66 goals.

Coordinates overall Technical Training activities for the Midstream Divisions associated with vendor negotiations for pricing and scheduling and classroom location and scheduling.

Assist the Health, Safety, and Environmental department with all training and safety related criteria.

Maintains documentation and training records for division personnel in the Success Factors Learning Management System.

Marathon Petroleum Co. / BP / Amoco Oil Co., Texas City, Texas November 1988 to September 2015

Operations Procedure Coordinator/Process Specialist (March 2012 to September 2015)

Manages Document Control process by maintaining procedures through all stages of development, use, maintenance and ensure accessibility and accuracy.

Ensures Procedures are in accordance with BP/Marathon Petroleum Policies.

Ensures Procedures are in accordance with OSHA “PSM” standards.

Drives consistency in all aspects of Operating Procedures.

Serves as key contact regarding all inquiries related to Procedures.

Serves as Documentum Local Records Coordinator.

Works with Procedure Team to track monthly procedure use.

Instrumental in leading the Management of Change process for procedural and facility changes.

Ensures Startup and Shutdown procedures meet with OSHA and Refinery standards for safe and compliant commissioning.

Continued… Bernell D. Nettles Page 3 adiv5n@r.postjobfree.com

Unit Operations Training Coordinator/Lead (November 2005 to March 2012)

Monitors and reports all training progress to leadership team.

Monitors external expense and manage cost.

Coordinates all CFHU/HRU/RHCAT unit training activities.

Creates operating procedures. (SU, SD, ESD, EOP & NOP).

Coordinates annual procedure certification.

Works with Unit Superintendent to develop staffing plan.

Develops & delivers Orientation Training for new Operators.

Develops and assigns monthly training exercises.

Develops and administer Operator Competency Assessments.

Develops & maintains unit Operations training manuals.

Provides oversight for all external unit training consultants.

Maintains knowledge of environmental compliance requirements.

Assist in troubleshooting unit operational upsets.

Manages special projects assigned by management.

Ensures all direct reports are aligned with BP training policies and OSHA regulations.

Conducts training activities associated with preparing operations personnel for the safe, compliant startup and shutdown of refinery process units.

Process Console & Field Operator – Cat Feed Hydrotreater (CFHU)/Hydrogen Recovery Unit (HRU) (November 1988 – November 2005)

Provides operating process unit with expertise in the operation of CFHU Complex process areas.

Performs process improvements and performance testing/troubleshooting.

Mentors new console and field operators.

Maintains safety compliance regulations and standards in accordance with corporate best practices.

Conducts the safe, compliant startup and shutdown of refinery process units.

Relief Shift Supervisor - Cat Feed Hydrotreater (CFHU)/Hydrogen Recovery Unit (HRU)

(June 2004 through November 2005)

Supervises a shift of process operators, in the absence of the Shift Supervisor, maintaining safe, reliable, and complinant operations.

Delivers key support to multiple process segments in support of unit operations.

Provides process expertise for unit investigations and safety events.

EDUCATION, TRAINING & CERTIFICATIONS

Bachelor of Science in Sociology (Member of Alpha Kappa Delta Sociology Honor Society)

University of Houston Clear Lake Houston,Texas

Associate of Science in Crimimal Justice with a Specialty in Law Enforcement

Southern University A&M Baton Rouge, Louisiana

Certification in Mediation (Dispute Resolution)

University of Houston Clear Lake Houston, Texas

PUBLIC and INDUSTRY LEADERSHIP ROLES

Project Lead (2015 – 2018)

Operations Shift Supervisor (2005 to 2015)

Operations Training Supervisor (2005 – 2015)

BP Level B Investigation Leader (2007)

Texas Intercity Football, Inc. (TIFI) Youth Football Coach (2007- 2009)

Young Mens Christian Association (YMCA) Youth Basketball Coach (2010)

District Convention Delegate (2008)

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