PERSONAL DETAILS

Surname : Elliott

First Names : Liezl Marlene

National ID : 710**********

Date of birth : 6th July 1971

Sex : Female

Marital Status : Divorced

Dependents : Two

Drivers License : B (code 08)

Gaming Board Licenses : North West Province

Mpumalanga

Gauteng

Contact Details : adiv1d@r.postjobfree.com

Plot 01

Aslaagte

Mahikeng, 2745

084-***-****

TERTIARY EDUCATION

School : Kruinsig High School (George)

Subjects : English, Afrikaans, Business Economics

Accountancy, Typing, Home Economics

College : George Technical College

Subjects : Computer practice, Typing, Communication & Deportment,

Office Practice, English – HG, Afrikaans – HG

Achievements : Received the National N2 and N3

National Senior Certificates in 1990

EMPLOYMENT HISTORY

Position : Surveillance Manager – Mmabatho Palms (2016-2020)

Current Duties : Managing the surveillance department to ensure the protection of

Company assets, guests and staff, in accordance with the Gambling Board Rules and Regulations, and company policies and procedures

Comply with and implement Corporate Policy and Gaming Legislation for provincial and national rules and regulations.

Ensure that action taken is aimed at maintaining and improving relationships and productivity at the unit

Continuously Audit and analyze operations to ensure the most cost effective and productive operation at all times

Ensure the departmental budget is managed, correctly allocated and cost saving initiatives are identified and implemented.

Attend all meetings such as monthly security meetings, regular compliance meetings, unit committee meetings and monthly departmental meetings

Attend meetings with law enforcement agencies, the Gambling Board, fire departments, and other government departments.

Constantly re-assess company policies and procedures

Ensure effective communication with all management and staff, as far as security, surveillance and compliance matters are concerned.

Control day to day surveillance and security functions.

Ensure compliance with the Financial Intelligence Centre Act.

Monitor daily incident reports completed by Control Room. Ensuring that all major gaming and non-gaming incidents are attended to.

Monitor Security dockets. Refer to Legal Department where necessary.

Ensure that Dockets, Statements & evidence is recorded accurately, neatly and correctly.

Implement preventative measures accordingly.

Assist staff with investigations and making recommendations

Monitor Stock audits completed ensuring that variances are actioned.

Assessing security risk of the complex and access points.

Assist Security Manager with Health and safety compliance

Training of all staff for Fica and Responsible Gambling

Chairing disciplinary hearings

Position : Surveillance Duty Manager – Mmabatho Palms (2015-2016)

Duties : Ensuring NWGB rules and regulations are adhered to by all

Departments

Ensuring FICA compliance

Auditing and Investigating F&B, Slots and Tables to minimize loss to

the company

Compiling of Monthly Reports

Training staff on gaming systems

Conducting Gaming and Non gaming investigations

Iniating and charging disciplinary hearings

Position : Owner of South Cape Flowers (2014-2015)

Duties : Quotation of Flowers for weddings and functions

Planning and organizing daily deliveries

Customer complaints and queries

Stock Control

Wages

Debtors & Creditors

Position : Exceptions Supervisor (1998-2014)

Company : Peermont Global – Emperors Palace

Duties : Identify and investigate table’s variances and discrepancies

Identify and investigate variances derived from the counts

Identify and investigate variances and discrepancies on slot machine accounting

Identify and investigate cashless variances

Reconciliation of Link Progressives accounting

Reconciliation of slot machine accounting

Reconciliation and investigation of Cash Desk Transactions

Investigation of Revenue related anomalies

Auditing of all Tables, Slots and Cash Desk transactions

Implementation of company policies and procedures

Assisting to ensure the effective day to day operations of Exceptions department

Ensure GGB Rules and Regulations are adhered to

Training of staff in the proactive and reactive operational duties

Detection and prevention of scams and problematic areas within Tables, Slots and Cash Desk operations

Rostering of staff

Assisting Casino Admin in the timeous detection of discrepancies on the online system

Assisting with Nongaming Investigations relating to Hotel and Resort investigations

Position : Surveillance Shift Manager (1997–1998)

Company : Peermont Global - Graceland Casino

Duties : Assisting in opening of temporary and permanent casino

Assisting Management with the completion of daily duties as well as Month End Reports

Training and rostering of staff

Keeping updated with new methods of fraud and cheating by both employees and customers alike

Dispute resolution

Protection of company assets by means of proactive monitoring

Position : Grips Investigator (1995 – 1997)

Company : Sun International – Wild Coast Sun

Duties : Auditing & investigating variances on slot machines. Assisting

management in the completion of month end reports on all slots activities.

Liaising with the slots technical department.

Additional Duties : Health & safety representative 1995 – 1997

Position : Croupier – Grade B (1992 – 1995)

Company : Sun International – Wild Coast Sun

Duties : To deal and monitor specific games. To maintain the highest standard of

efficiency, security and customer service. To report to management on the

activities of players and to monitor their specific styles and methods of play.

Position : Front Office / Hotel Reception (1992 – 1992)

Company : Welkom Hotel

Duties : Switchboard, Cashiering, Reservations, Guest queries and complaints.

Arrivals and departures. Ledgering off of accounts. Posting and balancing

of bars and restaurants.

Position : Croupier (1991 – 1992)

Company : Welkom River Palace

Duties : Supervise all dealing procedures. Verify and track game transactions.

Advise management on the table’s activities. To maintain an accurate

count on the table. To deal the game according to the procedures

stipulated by the company.

Position : Secretary (1991 – 1991)

Company : RJ Southey - Welkom

Duties : Switchboard, typing of tenders. Invoicing and follow up. Petty cash control.

Debtors and creditors control. Arranging of management meetings, taking

of minutes. Stock control and wages.

REFERENCES

Mr Greg Harker

Group Surveillance and Security Executive - Peermont Global

Emperors Palace

Tel No 082-***-****

Mr Boitumelo Tom

Slots Manager

Mmabatho Palms Casino

Tel No 084-***-****

Contact this candidate