Germain N. Angu, msn, aprn, fnp-BC

***** *** ********* ****** ****** Spring, MD, 20903 U.S. Citizen

Phone: 240-***-**** Email: adiuui@r.postjobfree.com

Security Clearance: Secret

Applying For Job # MP-2021-0001

Accomplished and multilingual Registered Nurse and U.S. Army veteran with more than 20 years’ experience delivering superior patient-centered to thousands of patients in wide range of fast-paced clinical settings. Dynamic leader who introduced internal controls to increase efficiency of operations and quality of patient care across multiple departments within various healthcare facilities. Graduate of a Master’s Family Nurse Practitioner program with an unwavering commitment to delivering highest quality of nursing care to diverse populations. Now poised to leverage extensive nursing experience, process improvement expertise, and proven leadership skills to help federal agencies meet and exceed their organizational and operational goals.

~ Selected Areas of Expertise ~

Patient-Centered Care Team Management Patient Documentation

HIPAA Compliance Attention to Detail Multilingual Oral Communication (German/French)

Staffing Assignments Training and Instruction Medical Terminology

Cerner SmartSuite Workload Management System for Nursing-internet (WMSN-i)

PROFESSIONAL EXPERIENCE

Lead Nurse (RN) 10/2018 to Present

Psychiatric Institute of Washington Supervisor: Chioma Olega

4228 Wisconsin Avenue NW Telephone: 301-***-****

Washington, DC 20016 OK to Contact: Yes

Hours/week: 40

Serve as Lead Nurse for a 35-bed adult detoxification unit within the Psychiatric Institute of Washington, the first and only freestanding psychiatric care facility in Washington, D.C.

LEADERSHIP & SUPERVISION: Supervise and evaluate day-to-day activities, performance, and competency of licensed practical vocational nursing personnel and other support staff. Assign work to subordinate personnel based on priorities, selective consideration of the difficulty and requirements the assignments, and capabilities of the staff. Hear and resolve complaints of subordinates; refer more serious unresolved complaints to higher-level supervisors. Collaborate with interdisciplinary treatment team to fulfill both clinical and administrative requirements. Train new personnel on unit routines, hospital protocol, and patient care requirements.

CLINICAL CARE: Incorporate whole health principles to develop and implement treatment plans for patients with varying mental health issues. Assess patient risk for suicide or self-harm; initiate appropriate interventions. Ensure doctors’ orders are accurately carried out, including completion of various tests, medical procedures, and consultations. Observe and evaluate patients for physical or behavioral changes. Respond to emergency restraint orders to protect patients and personnel. Initiate consults and referrals, as clinically indicated. Collect patient data, vital signs, and specimens. Perform all duties in accordance with legal and professional standards.

DATA MANAGEMENT & PROGRAM ADMINISTRATION: Document patient encounters in a timely fashion, including evaluations, progress notes, telephone interviews, chart reviews, clinical reminders, and suicide risk assessments. Update patient records using Electronic Medical Record (EMR) system. Work with team to resolve any administrative or operational issues identified during inspections. Audit patient laboratory work for compliance with treatment requirements. Prepare and submit relevant information to Infection Control department. Monitor medication records for accuracy and complete monthly medication renewal requests.

COMMUNICATION & PATIENT SUPPORT: Consistently safeguard patient privacy and confidentiality. Effectively communicate plans of care to patients and communicate progress/changes to other clinical providers. Deliver nondiscriminatory care to patients, respecting the values and beliefs of members of all cultures. Employ strong interpersonal skills to effectively handle volatile patients and resolve concerns. Use creative problem-solving skills, negotiation tactics, and conflict-management techniques to improve quality of patient services.

Selected Accomplishments and Key Results:

Reliably supervised up to 10 personnel to effectively support unique demands of detoxification unit.

Entrusted to respond to violent outbreaks, capably maintaining safety of both patients and personnel.

Meticulously monitored, evaluated, and recorded observations of up to 20 patients daily.

~

Charge Nurse/Supervisor 09/2017 to 10/2018

ManorCare Health Services

2501 Musgrove Road

Silver Spring, MD 20904

Hours/week: 40

Delivered expert patient-centered care at ManorCare Health Services, a post-hospital nursing facility dedicated to providing individualized nursing care in a comfortable environment.

CLINICAL CARE & LEADERSHIP: Conducted admission and discharge patient assessments. Routinely checked on assigned caseload of up to 30 patients. Monitored respiratory and insulin treatments. Treated wounds with vacuum-assisted closure. Assessed nutritional intake of patients to prevent malnutrition and unhealthy weight loss. Delegated care tasks to staff of up to 16 certified nursing assistants. Attended team meetings to discuss and review patient care plans. Practiced full range of nursing functions in accordance with the American Nurses Association Standards of Clinical Nursing Practice. Maintained current knowledge of medications and their correct administration.

COMMUNICATION & PATIENT SUPPORT: Interacted professionally with patients, family members, visitors, and all levels of medical and administrative personnel. Ensured patients and family members were informed of plan-of-care details. Communicated patient observations, orally and in writing, to patient care teams. Calmly and professionally managed high-stress situations, deadlines, and emergencies. Effectively interacted with individuals who were difficult, hostile, or physically or emotionally distressed. Explained highly technical medical terms in plain language to facilitate patient understanding.

Selected Accomplishment & Key Results:

Synchronized team efforts of more than 16 certified nursing assistants to enhance quality of patient care and improve organizational workflow.

~

Staff Nurse 05/2016 to 9/2017

Walter Reed National Military Medical Center Supervisor: Major Famida Lake

4494 Palmer Road North Telephone: 301-326-356

Bethesda, MD 20814 OK to Contact: Yes

Hours/week: 40

Served in contract nursing position in the Regional Anesthesia Pain Clinic of Walter Reed National Military Medical Center, the world’s largest joint military medical center charged with serving more than 1M beneficiaries annually.

CLINICAL CARE & ADMINISTRATION: Reviewed patient medical histories in EMR to identify allergies and other unique care considerations related to administration of anesthesia. Prepared, administered, and monitored conscious sedation to pre-operative patients. Monitored various quality metrics to assess program strengths and identify areas requiring improvement. Managed time effectively and adapted to successfully perform in high-stress environment with constant interruptions, high patient volume, and time-sensitive work duties. Maintained current knowledge of nursing best practices, hospital protocol, and governing healthcare regulations.

COMMUNICATION & PATIENT SUPPORT: Provided education and counseling to patients and families in preventive care, medical conditions, and use of prescribed treatments and medications. Collaborated with internal and external stakeholders to improve patient outcomes. Safeguarded patient privacy and confidentiality. Conducted telephone consultations with post-operative patients using OnQ pumps for outpatient pain management and ambit pumps for inpatient pain management.

Selected Accomplishment & Key Results:

Established trusted relationships with patients, family members, administrative staff, and other medical providers to ensure consistent delivery of optimal care.

~

Head Nurse 05/2014 to 08/2016

U.S. Army, Fort Belvoir Community Hospital, Neurology Clinic Supervisor: McKisa Fryer

9300 DeWitt Loop Telephone: 817-***-****

Fort Belvoir, VA 22060 OK to Contact: Yes

Hours/week: 40

Directed nursing operations as Head Nurse in the Neurology department of Fort Belvoir Community Hospital, a U.S. Army healthcare facility serving more than 90K patients annually.

CLINIC MANAGEMENT & LEADERSHIP: Planned and managed clinic staffing and approved leaves of absence. Completed peer reviews. Ensured proper time and attendance recordkeeping for personnel. Established performance standards for subordinate personnel; recommended appointments, advancements, and reassignments of personnel. Routinely and formally evaluated personnel on performance standards. Monitored quality metrics to identify opportunities for process improvements to elevate quality of care. Addressed and resolved complaints of subordinate personnel. Ensured staff understood and consistently applied hospital and Department of Defense policies.

CLINICAL CARE & ADMINISTRATION: Led team of 15 personnel to carry out clinical care operations for both the Botox Clinic and Infusion Suite. Monitored patients and recorded changes in condition; consulted with physicians regarding emerging patient issues. Responded to medical emergencies, initiating lifesaving and life-sustaining interventions for patients with critical needs. Administered care and medication to patients in accordance with patient care plans and nursing best practices. Oversaw department maintenance of medical records. Used EMR to review and update patient records.

COMMUNICATION & PATIENT SUPPORT: Coordinated individual patient care plans through communication with patients, family members, and clinical personnel. Advised and instructed personnel on clinical and administrative matters. Trained personnel on clinical practices and treatment methods. Collaborated directly with physicians to resolve all clinic issues involving nursing personnel, patient needs, and staffing.

Selected Accomplishments & Key Results:

Expertly responded to six Code Blue incidents, delivering lifesaving care and playing a critical role in the survival of all six patients.

Established an IV Infusion Clinic within the Neurology department, saving patients up to four hours per infusion and reducing costs for hospital.

Assistant Head Nurse 05/2012 to 05/2014

U.S. Army, Fort Belvoir Community Hospital Supervisor: Bryan Porras

9300 DeWitt Loop - Telephone: 910-***-****

Fort Belvoir, VA 22060 OK to Contact: Yes

Hours/week: 40

Supported 19-bed Telemetry Unit at Fort Belvoir Community Hospital in supervisory clinical nursing role while serving in the U.S. Army.

CLINICAL MANAGEMENT & LEADERSHIP: Supervised admission and discharge of adult and geriatric patients. Maintained responsibility for evaluating performance and guiding professional development of assigned nursing staff member. Developed and updated shift schedules for department. Collaborated with management personnel to develop efficient staff scheduling policies. Carried out disciplinary and corrective actions for subordinate personnel. Conducted quality control audits to maintain integrity of patient records in EMR.

CLINICAL CARE & ADMINISTRATION: Delivered direct care to patients in accordance with established standards of care. Evaluated and monitored execution of patient care plans. Identified life-threatening arrhythmias in patients with telemetry monitoring; initiated established protocols. Performed and documented patient assessments, including both physical and psychological parameters. Prioritized patients’ needs and treatments to optimize workflow. Ensured quality of patient care was maintained throughout reception, care, and discharge of diverse population of patients. Oversaw management and maintenance of essential unit supplies, ensuring optimal inventory levels were consistently maintained. Served as liaison between patients, medical providers, and other healthcare support personnel.

COMMUNICATION & PATIENT SUPPORT: Worked closely with all levels of personnel to establish staffing schedules that balanced individual scheduling preferences with patient care needs and organizational requirements. Oriented and trained personnel on unit procedures and policies. Served as Patient Education Facilitator; trained staff on best practices for interacting with patients and strategies for providing patients with important information regarding care expectations and rights. Collaborated with clinical and administrative supervisor to develop strategies to improve patient care standards.

Selected Accomplishments & Key Results:

Skillfully developed comprehensive and cost-saving training program on cardiac medications for nursing personnel.

Capably supervised staff of more than 10 nurses and medical professionals to coordinate daily operations of busy department, reinforcing quality of patient care and efficiency of operations.

~

Staff Nurse/Charge Nurse 04/2011 to 06/2012

U.S. Army, Brian Allgood Army Community Hospital Supervisor: Chungag Kenneth

Seoul, Republic of Korea Telephone: 248-***-****

Hours/week: 40 OK to Contact: Yes

Served as Staff/Charge Nurse at Brian Allgood Army Community Hospital, a non-emergent military healthcare facility serving U.S. military personnel in the Republic of Korea. Supported 47 beds across two units to deliver intermediate care to adult and pediatric patients.

CLINICAL & ADMINISTRATIVE LEADERSHIP: Directed staff of four personnel; assessed and supervised patient care plans. Ensured nursing activities throughout units were compliant with American Nurses Association Standards of Clinical Nursing Practice, Department of Defense regulations, and hospital policies. Developed and updated monthly shift schedules and standby rosters to ensure appropriate staffing levels were maintained at all times to support both patient appointments and potential emergencies. Evaluated program processes and updated standard operating procedures.

CLINICAL CARE: Assessed patients, ranging in age from early childhood to geriatric adults. Established nursing care procedures for patients with complex medical requirements. Supported patients with both acute and chronic symptoms. Administered treatments and medications within scope of responsibility and according to best practices.

COMMUNICATION & PATIENT SUPPORT: Effectively communicated information to patients and their family members, providing education on various healthcare topics. Trained personnel to manage and present medical care options according the family-centered care model. Collaborated with all levels of clinical and administrative personnel to establish and improve processes to optimize patient care standards.

Selected Accomplishments & Key Results:

Chosen by senior leadership to accompany volatile psychiatric patient on a transpacific journey for medical evaluation in recognition of proven composure under pressure.

Elected by peers to represent clinic on the Patient Care System Council.

Revamped standard operating procedures to streamline administrative tasks, improve patient satisfaction, and enhance quality assurance measures.

~

Medical-Surgical Charge Nurse 06/2008 to 04/2011

U.S. Army, Walter Reed Army Medical Center

6900 Georgia Avenue NW

Washington, DC 20012

Hours/week: 40

Supported vascular, otolaryngology, and general surgery patients in 22-bed multispecialty unit at the Walter Reed Army Medical Center while serving in the U.S. Army as a Medical-Surgical Charge Nurse.

LEADERSHIP & PROGRAM ADMINISTRATION: Supervised staff of two personnel to provide care for up to five patients at a time. Spearheaded program improvement initiatives to improve quality of patient records and streamline schedule management. Prepared monthly staffing schedules. Overhauled scheduling policies to improve workflow and operational efficiency of unit. Mediated and helped resolved conflicts among personnel. Conducted training to ensure ongoing compliance with regulatory requirements, departmental policies, and inspection standards across unit. Consistently enforced patient safety policies.

CLINICAL CARE: Directly cared for diverse patient population, respecting the values and beliefs of all cultures. Admitted, assessed, monitored, and treated patients according to established protocol. Collaborated with clinical staff to align processes with emerging best practices. Administered wide range of treatments and medications in accordance with physician orders and prescriptions. Consulted with physicians to address unexpected patient developments.

COMMUNICATION & PATIENT SUPPORT: Collaborated with interdisciplinary personnel in demanding team environment. Communicated complex medical information to patients and their family members using easily understood language. Oriented new personnel and delivered training to all personnel on new equipment and changing department procedures. Counseled subordinate personnel on both clinical and administrative matters.

Selected Accomplishments & Key Results:

Introduced patient-satisfaction survey that was adopted by all six inpatient units, gathering key information that resulted in improved staff effectiveness and greater quality patient care.

~

Education:

Master of Science in Nursing (Family Nurse Practitioner Program), 2018

Bowie State University, Bowie, MD

Relevant Coursework: Conceptual and Theoretical Foundations in Advanced Practice Nursing, Advanced Health Assessment, Advanced Pathophysiology, Nursing Research, Pharmacotherapeutics, Primary Care, Health Informatics, Seminar in Critical Issues in Advanced Practice Nursing

Bachelor of Science in Nursing, 2007, Howard University, Washington, DC

Associate of Science in Nursing, 2000, Prince George’s Community College, Largo, MD

Selected Professional Training & Certifications:

Registered Nurse, State of Maryland and District of Columbia, Current

APRN, CRNP, State of Maryland and District of Columbia, Current

CDS registered in Maryland and District of Columbia, current

NPI:167*******

CPR/Basic Life Support, American Heart Association, Current

Level I Antiterrorism Awareness Training, U.S. Army, 2020

National Disaster Medical System I and II, U.S. Army, 2020

Sexual Assault Prevention and Response, U.S. Army, 2015

Suicide Awareness and Prevention, U.S. Army, 2015

Clinical Nurse Leadership Development Course, U.S. Army, 2012

Emergency Preparedness Response Course, U.S. Army, 2011

Introduction to Medical Intelligence, U.S. Army, 2011

Professional Affiliations:

American Academy of Nurse Practitioners

Maryland Academy of Advanced Practice Clinicians

American Society of Medical Surgical Nursing

Sigma Theta Tau International Honor Society of Nursing

Foreign Language Proficiency:

French: Spoken (Advanced), Written (Advanced), Read (Advanced)

German: Spoken (Advanced), Written (Novice), Read (Novice)

Previous Relevant Experience:

2007-2009, Charge Nurse - Dialysis Clinic, U.S. Army, El Paso, TX

2005-2007, Staff Nurse - Post Anesthesia Care Unit, U.S. Army, Tacoma, WA

2003-2005, Home Health Nurse II (RN), MedStar Visiting Nursing Association, Takoma Park, MD

2001-2003, Intensive Care Clinical Nurse (RN), Washington Hospital Center, Washington, DC

Military Service:

U.S. Army Reserve, 04/2016 to Present, Major, O-4

U.S. Army, 12/1995 to 03/2016, Captain, O-3, Honorable Discharge

Selected Honors & Awards:

Joint Service Achievement Medal (2015) in recognition of delivering specialty care to more than 4.8K patients annually, mentoring personnel to develop a highly skilled clinical team, and consistently providing compassionate patient-focused care.

Army Achievement Medal (2012) for contributions to unit’s combat support hospital achieving first Level III certification in more than five years.

Army Commendation Medal (2012) in recognition overall performance excellence, including supporting population of 40K in the Republic of Korea while capably supervising up to five licensed practical nurses and two professional nurses.

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