Social Media Manager

RICARDO STEPHEN FERNANDO

Account Manager / Project coordinator / Operations

https://www.linkedin.com/in/ricardo-stephen-61701156/ Mobile: +94-77-614-**** Date of Birth: 05th January 1993 Email: adiul9@r.postjobfree.com

● Highly analytical with great problem solving and critical thinking capabilities

● Leadership and management qualities combined with the ability to work in a team environment

● Highly skilled and experienced in the use of Microsoft Word, Excel, PowerPoint, Publisher, Canva, and Squarespace

● Fluent in English, with intermediate language skills in Malay and Sinhalese Annie Au Yoga

Head of operations Oct 2019 - Present

Handle overall operation aspects of the Annie Au yoga, These include:

● Collaborating with the CEO and Director to formulate a strategy to promote the product

● Ensuring regulatory compliance

● Handling all the administration and email correspondences

● Coordinating with organizers to schedule upcoming training

● Assisting the launch of the new platform through teachable

● Drafting blogs for the website

● Scheduling mailing list

● Managing Social media

Talentshell

Project coordinator / Team manager Oct 2017 – Oct 2019 I am to administer and organize, from simple activities to more complex plans. I work closely with the General manager to prepare comprehensive action plans, including resources for the projects. I closely collaborate with clients and internal teams to deliver results on deadlines. Likewise, I look into the HR aspect of the company (Recruitment & Payroll). Conducting interviews and maintain the Payroll. Responsibilities include the following:

● Manage the day to day operations and make sure the client is satisfied.

● Manage the recruitment process, letters, and payroll.

● Collaborate with professional services and other support teams to ensure successful implementations.

● Maintain consistent sales growth by continuously establishing new accounts and maintaining existing accounts.

● Coordinate project management activities, resources, equipment, and information

● Break projects into doable actions and set timeframes

● Liaise with clients to identify and define requirements, scope, and objectives

● Assign tasks to internal teams and assist with schedule management

● Make sure that clients’ needs are met as projects evolve

● Analyze risks and opportunities

● Monitor project progress and handle any issues that arise

● Work with the operations head to eliminate issues in hand.

● Use tools to monitor the work of the teams

● Issue all appropriate legal paperwork (e.g. contracts and terms of the agreement)

● Create and maintain comprehensive project documentation, plans, and reports

● Ensure standards and requirements are met through conducting quality assurance tests SKILLS PROFILE

WORK EXPERIENCE

Randstad (Pvt) Limited, Colombo, Sri Lanka Oct 2015–Oct 2017 Consultant – Staffing Operations Account Manager for 16 clients with over 150+ deputies

● Achieve recruiting requirement objective, determine applicant suitability by evaluating applicants; comparing qualifications to job position requirements.

● Determine the best applicant recruiting sources for open positions (university, employment agencies, recruiters, social media, and internet sites) to ensure effective and high-quality hiring within a defined timeframe ● Business Process Outsourcing

● Operations & Support Service Management

● Account Management & Negotiations Skills

● Compensation & Benefit Planning

● Employee Retention and Development

● Team Building and Team Management

● Employee Engagement & Motivation

● Learning and Training Development

● People Management & Attrition/Shrinkage Control

● Maintain and update all employees personal records

● Monitoring staff attendance and ensure that the records are maintained.

● Ensure that accurate and timely information in provided to the Accounts Department and head office regarding all employees for the purpose of preparing Salaries etc.

● Administrating the staff requirement maintaining relevant records, Visa's and Forex.

● To assist and monitor all HR issues

● To liaise with local authorities on general administration and HR related issues.

● Disciplinary inquiries in all staff.

● Facilitating staff welfare by attending to their needs DCI Recruitment (Pvt.)Ltd, Colombo, Sri Lanka Jun 2014 – Oct 2015 Recruitment Consultant & Headhunter.

Responsibilities:

● Staff Recruitment

● Business Development

● Staff training and Motivation

● Managing an outsourcing personal

● Performance monitoring and managing

Fourhorsemen (Pvt.) Ltd Colombo, Sri Lanka Nov 2013 - May 2014 Personal assistant to the Director.

Responsibilities:

● Assisting Directors in their day to day to day work

● Coordinating between Directors, Managers, and staff at all levels with absolute integrity and confidentially

● Maintaining records of Meetings such as Board Meetings, Managers meetings… etc

● Arranging Director’s overseas visits

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● Systematic filing of relevant documents

● BOI Approval paperwork and filing

FIBA Asia Oct 2013 - Nov 2013 Head of Statistics for the FIBA U16 Girls Championships Responsibilities:

● Making sure all statisticians deliver accurate data

● Make sure the stats are been uploaded worldwide to the system perfectly, on time and accurately.

● Submit information when teams request for it every quarter. Sports

● Member of the Gateway football team

● Member of the Gateway Swimming team

● Member of the Gateway Cricket team

● Member of the Gateway Athletics team

● Member of the Gateway and HSC Blues Club Basketball team

● A regular participant in annual School Athletics meets and National level competitions Awards

● Bright Spark Award – For most revenue generated in the Q1 – 2017

● Best team manager for the year 2019 (Talentshell)

● Member of the HSC blues 2015 A Division Basketball championship

● Lead Championships Basketball All-island.

● Placed in National Athletics in 100m

● Placed in Novices level in swimming

Gateway College, Colombo, Sri Lanka 2007 – 2011

A-Levels: Economics (C), Business Studies (C), Mathematics (C) References available on request

EXTRACURRICULAR ACHIEVEMENTS

EDUCATION AND ACADEMIC QUALIFICATIONS

REFEREES

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