EXPERIENCE

JUNE **** – OCT ****

QUALITY ASSURANCE ANALYST (SONY PLAYSTATION), YOH STAFFING

Test daily game builds for areas of improvement. Communicate with development team via online databases such as JIRA. Cross reference findings on previous generation consoles. Close issues after completing final verification process. SUMMER 2019

SOCIAL MEDIA INTERN, OLIVE CREATIVE STRATEGIES

Perform daily engagement tasks for client’s social media platforms. Create content calendars and schedules for all posts. Conduct market and hashtag research for maximum visibility. JUL 2015 – DEC 2019

CONNECTED HOME SPECIALIST, BEST BUY

Greet every customer and inquire about their needs. Utilize product knowledge and great customer service to efficiently provide them with a solution. EDUCATION

AUG 2020

B.A COMMUNICATION, UNIVERSITY OF CALIFORNIA SAN DIEGO Finished with a 3.38 GPA and regularly active on campus. A speaker at Transfer Triton Day Orientation. Active participant in Black Student Union and Kaibagang Philipino/a. DEC 2017

A.A COMMUNICATION CERRITOS COLLEGE

Graduated with honors as a member of Phi Theta Kappa honors society, with a 3.5 GPA SKILLS

• Microsoft Office Suite

• Problem Solving

• Written and Oral Communication

• Social Media

• Customer Service

• Time Management

REFERENCES

Kimberlie P. Willis · 310-***-****, Educator; University of Phoenix Alanna Reyes · 408-***-****, Educator; University of California San Diego Dia Ferguson · adiuft@r.postjobfree.com, Social Media Coordinator; Olive Creative Strategies DOMINIQUE MOZEE

10990 Camino Ruiz #G San Diego, CA 92126

310-***-****

adiuft@r.postjobfree.com

Customer service professional looking to use skills and talents to connect with people in new ways.