Office Staff
Resume:
Tracey L. Waters
Hawthorne, CA 90250
Phone 909-***-****
E-mail: adiubl@r.postjobfree.com
Skill
Summary:
Education: California State University – Dominguez Hills Los Angeles, CA Bachelor Arts, Interdisciplinary Studies; Minor: Communications 3.4 GPA Cum Laude, Dean's List
Master Arts; Multicultural Education - pending
Professional
experience
10/2018 – Present Venable, LLP Los Angeles, CA
Director, Legal Support Services
• The Director of Legal Support Services functions as a business partner with the Office Managing Partner and the senior leadership team, contributing to the strategic planning and implementation of goals and objectives for the office.
• Provides direction, guidance, and advice to managers, supervisors, attorneys, and staff regarding the general business operations of the Firm and the office.
• Develop and supervise the office staff by performing a multitude of responsibilities related to the following functional areas: accounting/billing, human resources, attorney and staff recruiting, marketing/business development, research/library, technology, the outsourced facilities/office services/hospitality/reception functions, and overseeing the legal administrative assistant group.
• Work with the Office Managing Partner, Director of Administration, Chief Administrative Officers and Chief Operating Officer to develop, interpret, and monitor the practices, policies, and procedures of the office, ensuring they are aligned with the goals, priorities, and practices of the Firm.
• Interface with attorneys on administrative matters as required, informing partners of pertinent activities within the office and of outside factors which might impact the business of the office from an administrative perspective.
• Develop and supervise office staff by overseeing a multitude of functions, including but not limited to, hiring, assigning, training, evaluating, engaging, disciplining, terminating, and compensating office staff.
• Manages and handles coaching and professional development, hiring, termination, evaluation, grievances and requests for information regarding labor issues
• Handles health and wellness/benefits, FLMA, workers compensation and open enrollment.
• Works directly with the professional development and training teams.
• Developed the corporate social responsibility program to include education, access to justice, arts and culture, and community service.
• Handles HR-related staff events, such as staff appreciation events. 07/25/2016 – October 15, 2018 Winston & Strawn LLP Los Angeles, CA Manager, Administrative Services
• Manage and balance workflow for the Los Angeles Office Legal Administrative Services and Business Center staff in collaboration with San Francisco and Silicon Valley office;
• Manage the day-to-day functions of the legal administrative and business center departments;
• Assisting in the recruiting process for hiring full-time, contract or temporary legal and business center staff;
• Develop the annual budget along with the Executive Director and other Senior Management staff for presentation and approval by the Board of Directors;
• Collaborative and a problem solver.
• Strong competency in administration
and management.
• Detailed-oriented, strong follow-
through skills.
• Ability to take initiative, prioritize
tasks, and work independently.
• Excellent client service skills.
• Excellent written and oral
communication skills
• Success in team building
• Notary
• Monitor the budget by line item and funding source and recommend necessary changes during the year;
• Oversee the preparation of monthly consolidated financial statements as well as by funding source and location.
• Monitor and coordinate special projects and events.
• Chair Corporate Social Responsibility Committee initiatives in the LA office.
• Prepare monthly data analysis for Regional Director of Administration and Chief Administration Officer regarding the monthly financial reports, operations metrics and work with Project Directors, Managing Attorneys and others on specific projects; 03/15/14-07/19/2016 Snell & Wilmer L.L.P. Los Angeles, CA Legal Assistant
• Assist MP with attorney recruitment;
• Assist IP litigation partners, commercial litigation senior associate and business and finance associate.
• Guide department management on the development and maintaining sound organization structures, improving management methods and procedures, and seeing to the effective use of personnel and resources.
• Assist with introductory and annual performance reviews.
• Coordinate mandatory trainings and document.
• Provide administrative support to the Managing Director. 12/16/08 – 03/15/14 McKenna Long & Aldridge (previously Luce Forward) Los Angeles, CA Interim Office Administrator (Luce Forward 2008-2013) /Legal Assistant (McKenna)
• Manage staff, facilities, and coordinate attorney assignments, administer budget; work with MP in all aspects of office management;
• Assist several senior lawyers in business and civil litigation, real estate, intellectual property, entertainment, trusts and estates and Receivership;
• Office administration support.
May 2007 – January 2008 Kirkland & Ellis LLP Los Angeles, CA Administrative Services Manager
• Provide supervision, counseling, guidance, encouragement and coaching to the secretarial, reception and conference center staff;
• Foster a team environment between secretarial staff, legal assistants and attorneys;
• Work with training department and other departments to develop and maintain comprehensive and practical training for secretarial staff;
• Plan and conduct new employee orientation to foster positive attitude toward company goals, in addition to continuing education for all secretaries;
• Assist with the recruitment and hiring of secretarial staff, reception and conference center staff; including promotions, transfers, performance reviews, and terminations;
• Develop the annual budget along with the Executive Director and other Senior Management staff for presentation and approval by the Board of Directors;
• Monitor the budget by line item and funding source and recommend necessary changes during the year.
Mar. 2005 – Jan. 2007 Best Best & Krieger LLP Riverside, CA Office Manager
• Responsible for personnel and facilities management, support service supervision, lease administration, budget administration, and managing the day-to-day activities of an office with 85 staff members, 25 paralegals and 80 attorneys;
• Responsible for supporting the business strategies of the partnership to help ensure the Firm stayed on track to meet both its short and long-term financial goals; recruit, hire, evaluate and discipline all office staff members;
• Develop the annual budget along with the Executive Director and other Senior Management staff for presentation and approval by the Board of Directors. 2001-2005 Jones Day Los Angeles, CA
IP/Patent/Litigation Support Executive
• Supervise legal secretary staff; prepare timesheets, assist in training of new personnel for litigation and IP desks, focus on workload of attorneys for proper secretary assigning, cover 3 on 1 attorney assignments, detailed background in civil litigation, insurance coverage, intellectual property and entertainment and labor law. 1988-1998 Hill Wynne Troop & Meisinger Westwood, CA HR Manager (Promoted 1991)
Litigation Secretary
• Design, implement, and monitor HR policies and procedures while partnering with attorneys and staff to maintain appropriate levels of service in support of the Firm’s strategic and business goals;
• Responsible for administering staff recruiting and employee relations, managing assistant services, paralegal services, and temporary employees. Additional responsibilities included facilitating HR processes and performance management, in accordance with Firm objectives and federal and state requirements, and responding to day-to-day HR questions.
Accreditation’s
National Dean's List Honoree Consecutive Years
Awards
received
President's List Honoree 1997; Dean's List Honoree 1996/1997 Projects 2003 – Jones Day Office Buildout
2013 – Merger Integration with McKenna Long – 23 attorneys, 15 staff 2016 – Winston & Strawn Office Buildout
2018 – Fitzpatrick and Kelley Drye Merger
**References Available Upon Request**
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