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Employee Relations Manager

Location:
Orlando, FL
Salary:
$85,000
Posted:
December 20, 2020

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Resume:

Mariangeli Escalona

talent acquisition and human resources Specialist

**** ****** **** ***** **. 407-***-****

Orlando, FL 32825 adiuav@r.postjobfree.com

www.linkedin.com/in/mariangeli-escalona-22629852

SKILLS

Staff Recruitment & Retention

Full Recruiting Cycle

HRIS

HR Policies & Procedures

Employee Relations

Benefits Administration Support

Orientation & On-Boarding

Training & Development

Performance Management

Organizational Development

Internal HR Audits

Professional Experience

MARRIOTT VACATION WORLDWIDE – ORLANDO, FL

Regional TA manager (Marketing, North America), Oct 2019 - Current

Responsible for leading a team of Talent Acquisition professionals, develops strong and trusting relationships with the team members and clients by collaborating on resources needs, search strategies and talent development. Demonstrate business acumen and subject matter expertise on using the latest trends and technology. Accountable for team’s overall recruiting process integrity and effectiveness by proactively measuring, reporting, and improving results.

Contributes to team, department and/or business results by performing more complex quantitative and qualitative analysis for business processes and/or projects. Often manage small projects, business processes or parts of larger ones.

Lead, mentor and develop assigned talent acquisition professionals; ensure team effectiveness in delivering high quality candidates.

Guide team performing to required levels of output; provide training and coaching as needed.

Respond to, solve and makes decisions on more complex/non-routine business requests with limited to moderate risk.

Works to enhance the organization’s capabilities through effective staffing and development of others.

Evaluate existing recruitment process to ensure effectiveness and efficiencies from the application to hire process.

Partner with stakeholders on developing and implementing process improvements.

Proactively audit internal SLA’s and recommend changes as needed.

Perform full cycle recruitment for limited client groups by defining sourcing strategy, generating qualified applicants, assessing talent effectively, partnering with hiring leaders and stakeholders, to deliver top talent to meet hiring targets.

Make budget recommendations to support TA objectives for respective team.

GHRS TA Manager, May 2018 – Oct 2019

The GHRS TA Manager is responsible for providing senior level guidance in the delivery of HR programs and services for associates based at corporate, regional, and site locations within the U.S. at Marriott Vacations Worldwide (MVW). Primary HR programs are in the areas of Talent Acquisition-hourly process, Work Authorization, Associate Referrals and Background Checks. This position serves as the primary point of contact for corporate and regional HR professionals for delivery of these services, the process SME and the lead for the HR Services Talent Acquisition- hourly team. Typical responsibilities include answering policy related or administrative questions, providing guidance, completing related documentation, conducting research and resolving basic inquiries, and escalating complex inquiries or situations internally as appropriate.

Partners with Regional Talent Acquisition Managers, SDHR's, Director of Talent Acquisition; On-Boarding Coordinators and corporate Directors, Human Resources to deliver effective talent acquisition solutions. Key tasks include:

oAudit all US hourly job requisitions created by managers to ensure accuracy and compliance.

oSource requisitions via a third-party Talent Acquisition tool.

oMonitor requisition applicant flow for posted requisitions

oEnsure completion of all assessments by requisition applicants as required.

oEnsure all paperwork associated with applicants is attached to the profile of the requisition.

oEnsure initial I-9 documentation has been completed; assist with I-9 issues and new access requests.

oNotifications mailed to managers throughout the process on status of requisition

oWork with third party vendors to assist in resolving technical and/or system issues.

oRoutine audits on requisitions for completion of all required background checks according to policy

oFacilitate annual drivers audit

oMonitor associate referrals are completed in timely manner, review and implement audit process for overpayment or discrepancies.

oFacilitate portions of College Recruiting program

oEnter and maintain third party resources in HRMS and conduct routine audit for compliance, process EID’s for contractors through Service Manager

oBackup to System Admin

HOTELBEDS USA – ORLANDO, FL

HR / Talent Acquisition, September 2013 (as temp) hired as FT January 2014 – May 2018

Recruitment - Conducted interviews, phone screens and set up interviews for hiring managers, face to face and remotely. Responsible for full life-cycle recruiting and hiring for Sales, Finance, Product, Operations and IT. Compiled all salary analysis and recommendations to hiring managers. Performed all offers and handled all background checks prior to hire. Developed weekly recruitment activity reports for management, participated in weekly/monthly recruitment calls with Talent Team.

Employee Relations - Provide HR Services such as guidance and support for employees and manager

HRIS – Manage all HR Model systems (Paycor, HR Performer, Pulse, SAP and Intuition). Ensure excellent HR data maintenance. Provides country support for HR analytics and reporting and process improvement.

Manage the general reporting tools on the recruitment (pool of candidates, new hires, headcount, etc.) on monthly basis, coordinate reporting of development and performance of the teams as well as the updating of organizational charts and headcount reporting.

Support the implementation of new HR initiatives, policies and systems like job banding project or HR Portal with Head of HR and HRBP’s.

APPLEONE — Orlando, FL

Staffing Associate, February 2013 to July 2013 (Temporary position)

Provide support to application process.

Pre-screen applicants and schedules through AppleExpress.

Review applications and interview applicants to obtain work history, education, training, job skills, and salary requirements.

Conduct reference checks to verify work history.

ULTIMATE STAFFING — Lake Mary, FL

On-Premise Service Manager, Nov 2010 to May 2012

Worked with the Partnership Director and AAA Management to create HR policies and procedures; recruit employees for AAA Call Center; create and develop orientation, training and incentive programs. Manage leave-of-absence programs, FMLA and Workers Comp, Payroll and Performance Review and Coaching. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new hire-employee orientation.

Managed recruiting process for non-exempt positions, in addition to exempt level recruiting when needed, including consultation with managers, sourcing candidates, interviewing, and recommending candidates for hire. Attends Job Fairs and coordinates diversity initiatives in partnership with Sr. HR Business Partner.

Conduct investigations and recommend corrective actions plans for individual situations.

Resolve complex employee relations issues. Responds and resolves routine employee relations issues. Counsels, and gives advice to managers and employees regarding issues pertaining to HR policies and practices. Partners with internal customers by attending staff meetings and presents HR topics of interest when needed.

Implement employee relations strategies designed to create an environment that drives maximum individual and team success.

Conducted benchmarking studies and research for new initiatives as directed.

Ensured employment labor posters and requirements are updated and posted as required by law.

HOLIDAY INN OIA – Orlando, FL

HR Coordinator, June 2007 to March 2009

Promoted to fulfill a broad range of HR functions, including recruiting, training employees, administering benefits, overseeing disciplinary action and managing HR records.

Key Results:

Assist employees and applicants by answering questions and directing them to appropriate personnel as needed.

Assist with recruitment and pre-screening of applicants, schedule interviews.

Create and maintain confidential client and employee records

Attend job fairs, offsite processing as needed

Work closely with local agencies, charities and compassion programs

Recruit, screen, interview, process pre-employment background screening and reference.

Assists and handle employee relations, payroll, benefits and recordkeeping.

Compiles and maintains employee records. Updates employee files to document corrective and developmental actions and handle confidential employment forms.

Helps employees with Benefits enrollment and Surveys.

Prepare and file reports of accidents and injuries at workplace (Workers Compensation)

Education & Certifications

UNIVERSIDAD DEL ESTE — Orlando, FL

Bachelor of Arts (BA) in Hotel Management (with honors), 2007

Computer Skills:

Paycor, HR Performer, Pulse, SAP (HR Renewal), Workday, Intuition, Taleo, StaffSuite, Workforce, Office Automation (OA), AppleExpress

MS Office (Word, Excel, PowerPoint, Outlook)



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