Loheswaran Subramanian

Phone: (***) ***–****

Email: adiuae@r.postjobfree.com

PROFESSIONAL SUMMARY

** ***** ** ********** ** various software delivery models including Waterfall, Optimized Waterfall & Agile

Having 7 years of working experience in DB2 development Experience & Handling of DB2 utilities like Platinum with a basic knowledge of DB2 Administration functions.

Comfortable to handle ITSM and Agile Dev-Ops Tools like Service-Now, JIRA, GitHub and Cloud bees Jenkins.

Proficiency in Problem analysis and applying techniques like Pareto Analysis, Five-Why Analysis to arrest repeated occurrences of business issues.

11+ Years of working experience in legacy environments including Mainframe, Solaris UNIX, Oracle and MS Visual Studio.

More than 8 Years’ Experience in scripting languages including JCL, Unix Shell Scripting, Windows Batch Scripting, MS Power shell etc.

Knowledgeable with more than 6 Years of Creation, Enhancement and maintenance of CICS online screens and transactions.

Proficient in other databases & Utilities like IMS, VSAM, Serena File manager, MQ Series, Data Broker, CA File Master, McKinney

Ability to handle Change Management utilities like CA Endevor, Serena Change man & CMF Utility.

SKILLS

.

Operating Systems IBM ZOS, Solaris UNIX, Windows

Programming Languages COBOL, C, Easytrieve, REXX, PERL Scripting Language JCL, Windows Batch Scripting, Microsoft PowerShell Querying Language MS SQL

User Interfacing CICS

Change Management /

Devops

CA endevor, Serena Change man, GitHub, Cloud bees Jenkins ITSM, Issue Tracking Tools Service-Now, Atlassian JIRA, IBM Clear quest Schedulers CA7, ZEKE, CTRL-M

Work Experience Detail 1

Roles & Responsibilities:

i. Trans-literation of Business Requirements into Detailed Design and Technical Specifications, Construction of code, Unit Testing, Code & Unit Test Results Review, Provision of Environment Set-up & Support for QA/UAT Testing, Co-ordination of implementation of changes planned for Problem fixes & Small / Medium Sized Enhancements. ii. Creation, Review & Execution of standard operating Procedures for periodical process required for continuity of normal business operations.

iii. Collaborating with Systems, Architect & Business Analyst Teams for identifying & addressing areas of pain points, Repetitive IT/Business Effort, Impediments in Business Process continuity. iv. Collaborating with trading vendor partner for any resolving Data Quality Issues, Data Format changes, Scheduled Maintenance on both sides.

v. Determination of Root Cause analysis for repeated occurrences of Problems & application of Root cause fixes.

vi. Handling of general Service Requests for Business functionality changes via Small Enhancements and Service Requests.

vii. Review of mismatches in warehouse item quantities balances, Review of mismatches in Transaction log details including Bill Amounts, purchase amounts and Coupon Amounts. viii. Review of Periodical Item Price changes.

ix. Bi-Weekly Payroll Processing 401K Contribution review & Adjustments. x. Collaborating with Item Supplier vendor partners for any resolving EDI Data Quality Issues, Data Format changes, Scheduled Maintenance on both sides. Project ICOMS Store ordering and Warehouse Management System Client Stater Bros Markets

Duration 16 Months (August 2019 to Present)

Location San Bernardino CA

Stater Bros Markets is one of the leading retail chain grocery Stores in South California with about 170 Stores. Twin Brothers Cleo and Leo Stater founded the organization in the year 1936 as a single Store in Yucaipa CA, which expanded rapidly since 1986 under the leadership of President Jack Brown. It owns a warehouse facility and a fleet of Supply Trucks to replenish the Stores with groceries and Supplies. All of the functions in Stores, Warehouse and Transportation are maintained via IT applications running in various environments.

Work Experience Detail 2

Roles and Responsibilities:

i. Overview of regular Membership Plan Administration Activities with regular Batch Cycle Monitoring, ensuring the availability of online system within start of business hours ii. Conducting of General and Specific Application and System Health-Checks for system availability, Online Availability, Delivery and Reception of Outbound / Inbound Interfaces. iii. Application of Revised Plan Rates based on input received from Under-writers iv. Over-view of various System change releases for Incidents, Root cause fixes, Small Enhancements, Continual Service Improvements using GitHub and Cloud Bees Jenkins. v. Preparation of Standard operating Procedure for various regular activities to reduce manual intervention.

vi. Contacting to service partners including Fiserv, Data Oceans, BNY & TMG for resolution or clarification of Data issues.

vii. Maintenance and Archival of Plan-to-Member and Member-to-Plan correspondences including Forms and letters.

viii. Maintenance and Support of functions to Calculate Producer (Agents) Commission rates for policy coverage premium payments under various plans.

ix. Analysis to address queries from Business user who review producer commission amount payments calculated by Callidus System.

Project Pre-ACA Retail Membership and enrollment Administration / Producer Administration System for Group, Government and Retail Line of Businesses

Client Healthcare Service Corporation

Duration 40 months (March 2016 to July 2019)

Location Naperville IL / Chennai India

Health Care Service Corporation (HCSC) is a mutual legal reserve health-insurance provider serving people of 5 states (Illinois, Texas, New Mexico, Oklahoma and Montana) with Blue-cross and Blue-shield Plans. It is the fifth largest health care payer in the United States and largest in the state of Illinois. It provides a wide range of health insurance coverage to primarily three lines of Business: Individual (or) Retail (who purchases coverage privately), Group (Plans sponsored by Employers and Institutions), Government (State and Federal Government Sponsored plans like Medicare, Medicaid & Tricare). Work Experience Detail 3

Roles and Responsibilities:

i. Resolution of incidents related to Job Abends and Data Issues raised by Business Application Users.

ii. Analysis of Code and Data to address issues and queries raised by Business Stakeholders that would be received as low-priority incidents and Service catalog tasks. iii. Design and Built of Pricing System in which the user can avail the screen interface to maintain pricing code details against provider network numbers. iv. Commissioning of various new screens and batch jobs, which were conceived as part of implementing the mandates from Affordable Care Act 2012. v. Documentation of Business Rules specific to Membership and Enrollment System for the purpose of migrating data and business rules to vendors TMG, Allina and Highmark. vi. Maintenance of plan code numbers of Blue-Cross and Blue-Shield plans of various states as part of processing provider claims received via Inter-plan Teleprocessing System. vii. Enhancement of STAR application of add/remove and modify some of the information embedded into Explanation of Benefits Document Templates. Projects Handled Application Value Management,

Pricing System Modeling,

BCBSMN Migration of Membership data to TMG/Allina, Affordable Care Act Mandate Implementation,

Migration of Medicare Platinum Blue plans to Highmark, Client Blue Cross Blue Shield of Minnesota

Duration March 2010 – December 2015

Location Chennai Tamil Nadu India

BCBSMN is the one of the largest Blue plans providers in the United States serving primarily in the state of Minnesota since 1939. Application Value Management involves delivery of value to business stakeholders via analysis to address business queries raised via Incidents and Service Requests, Fulfillment of small enhancement requests. Pricing system is a CICS based user interface system in which user can maintain pricing code against Provider network numbers. This is used to authorize and adjudicate various provider claims. With the implementation of Affordable care Act in late 2012; Our Team supported BCBSMN with implementation of various requirements, which were to be commissioned as new CICS screens and Batch jobs. In addition, BCBSMN migrated some of its Medicare plans administration to a Highmark plan administrator. Our team supported in this phase with the migration of membership, agency data and Plan Administration Business rules.

Work Experience Detail 4

Roles and Responsibilities:

i. Maintenance of various Freight shippers and receivers who pay demurrage charges to CSX Railroad carrier for delay in loading and unloading the freight from their inventory into the railroad cars.

ii. Tracking of transaction consists which is used to map Railroad cars to the Freight Train IDs. iii. Overview of Generation of notices to freight shippers/payers for payment of demurrage charges.

iv. Overview and Maintenance of Business function to move freight from Railroad to Truck and vice-versa.

v. Tracking of Inbound and Outbound consists sent and received from other railroad carriers including Union Pacific, BNSF and NS.

vi. Analysis on Business Queries on notices generated and payment amounts discrepancies. vii. Overview of tying Demurrage details with Freight Waybill generation System. Project Maintenance and Support for Industrial Inventory and Demurrage Payment System Client CSX Railroad and Inter-Modal

Duration March 2008 – February 2010

Location Hyderabad Telangana India

CSX is one of the railroad carriers in the United States with ownership of about 21,000 miles of railroad track and large fleet of railroad engines and cars. It serves to transport of wide range of industrial and agricultural products from shipper location to destination or transit location. It also owns fleets of trucks for the purpose of cross docking the freight and end-delivery. CSX has a business sub-system designed and maintained for the purpose of demurrage calculation and administration to its shippers or payers. EDUCATIONAL DETAILS

Course University Percentage CPA

Bachelor of Electronics and

Communication Engineering

Anna University Chennai – Sri

Sairam Engineering College

80

Details of Past Employment

Employer Designation Location Duration Primary Role Keane India

Limited

Software Engineer Hyderabad

Telangana India

February 2008 to

February 2010

Application

Support Analyst

Cognizant

Technology

Solutions

Senior Associate Chennai Tamil

Nadu /

Naperville IL /

San Bernardino CA

March 2010 to

Present

IT Technical Lead /

Senior Systems

Analyst

Certifications:

- Mainframe Training certification from Keane School of Excellence, IIIT Campus, Hyderabad

- Cognizant CCP certified AHM250.

- IBM DB2 730 certification

- Certification received from training on Gold Star Customer Service

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