Contact

adiuab@r.postjobfree.com

www.linkedin.com/in/sharon-

clatterbuck-10404166 (LinkedIn)

Top Skills

Home Care

Hospitals

Healthcare Management

Languages

English

Certifications

Registered Polysomnograph

Technologist

Basic Cardiac Life Support for

Healthcare Providers

Sharon Clatterbuck

Marketing Expert at TTEC

Peoria

Experience

TTEC

Marketing Expert

October 2020 - Present (3 months)

Phoenix, Arizona, United States

Outbound telephone calls to help small businesses gain ad presence in Facebook marketplace and auto placements. Assist with Facebook billing issues and troubleshooting why ads are not displaying. KEMPTON & NELSON DIAGNOSTICS LLC

Registered Polysomnographic Technologist

February 2020 - Present (11 months)

Chandler, Arizona, United States

Provided patient care for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble shoot, and fix medical equipment in a timely manner according to AASM protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, as well as ASV and APAP to treat sleep apnea and Central/ Cheyenne Stokes Apnea. Able to multitask with multiple patients while providing excellent patient care. Scored on the fly and generated report in the morning. Transferred study to main drive for physician reading. Phoenix Neurology and Sleep Medicine

Polysomnograph Technologist

September 2019 - February 2020 (6 months)

Goodyear, Arizona

Provided patient care for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble shoot, and fix medical equipment in a timely manner according to AASM protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, as well as ASV and APAP to treat sleep apnea and Central/ Cheyenne Stokes Apnea. Able to multitask with multiple patients while Page 1 of 8

providing excellent patient care. Scored on the fly and generated report in the morning. Transferred study to main drive for physician reading. University Health System

Senior Polysomnograph Technologist

November 2018 - September 2019 (11 months)

San Antonio, Texas Area

Provided patient care and supervision for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble shoot, and fix medical equipment in a timely manner according to AASM protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, as well as ASV and APAP to treat sleep apnea and Central/Cheyenne Stokes Apnea. Able to multitask with multiple patients while providing excellent patient care. Supervised 10 technicians, created schedules and monitored supplies of Pap and study equipment. Specialty Government Services

Sleep Technologist

November 2018 - March 2019 (5 months)

San Antonio, Texas, United States

Provided patient care for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble shoot, and fix medical equipment in a timely manner according to AASM protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, as well as ASV and APAP to treat sleep apnea and Central/ Cheyenne Stokes Apnea. Able to multitask with multiple patients while providing excellent patient care.

Kempton & Nelson Sleep Center

Polysomnograph Technologist II

September 2017 - November 2018 (1 year 3 months)

East Mesa, AZ

Provided patient care for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble shoot, and fix medical equipment in a timely manner according to AASM protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, as well as ASV and APAP to treat sleep apnea and Page 2 of 8

Central/Cheyenne Stokes Apnea. Able to multitask with multiple patients while providing excellent patient care. Scored and generated test results via Microsoft Excel and Word. Transferred study to central server. Updated billing record on EMRs of study type ran. Collected cash, debit or credit card copay. Synergy Solutions, Inc. - Scottsdale, AZ

Call Center Technical Support Respresentative

June 2017 - September 2017 (4 months)

Scottsdale, Arizona

Answer inbound calls from Ring Doorbell customers asking for help in troubleshooting Ring Doorbell problems and internet WiFi connectivity and distance problems. Troubleshoot connection and speed testing. Troubleshoot distance and interference levels. Monitor activity through internet transmission. Advised how to install Ring Doorbell to household internal electrical circuitry. Advise of necessary transformer voltage and power source needs for hardworking doorbell and floodlight security cameras. Chanewell Medical Group

Lead Polysomnograph Technologist

January 2017 - April 2017 (4 months)

Henderson, Nevada, United States

Provided patient care and supervision for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble shoot, and fix medical equipment in a timely manner according to AASM protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, as well as ASV and APAP to treat sleep apnea and Central/Cheyenne Stokes Apnea. Able to multitask with multiple patients while providing excellent patient care. Supervised 2 technicians, created schedules and monitored supplies of Pap and study equipment. Scored and generated test results via Microsoft Excel and Word. Transferred study to central server. Updated billing record on EMRs of study type ran. Collected cash, debit or credit card copay. Sent Records to physician out of office from HST testing. Downloaded patient's CPAP data from remote wireless setting. Coordinated and performed PAP naps for patients with intolerance to PAP therapy. NeuroDiagnostics Labs

Registered Polysomnographic Technologist

September 2016 - January 2017 (5 months)

Phoenix, Arizona, United States

Page 3 of 8

Provided patient care and supervision for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble shoot, and fix medical equipment in a timely manner according to AASM protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, as well as ASV and APAP to treat sleep apnea and Central/Cheyenne Stokes Apnea. Able to multitask with multiple patients while providing excellent patient care. Supervised 5 technicians, created schedules and monitored supplies of Pap and study equipment. Scored and generated test results via Microsoft Excel and Word. Transferred study to central server. Updated billing record on EMRs of study type ran. Collected cash, debit or credit card copay.

KEMPTON & NELSON DIAGNOSTICS LLC

Registered Polysomnographic Technologist

March 2015 - July 2016 (1 year 5 months)

Mesa, Arizona, United States

Provided patient care for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble shoot, and fix medical equipment in a timely manner according to AASM protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, as well as ASV and APAP to treat sleep apnea and Central/ Cheyenne Stokes Apnea. Able to multitask with multiple patients while providing excellent patient care.

Heartland Healthcare

Lead Sleep Technologist

January 2014 - March 2015 (1 year 3 months)

Phoenix, Arizona, United States

Provided patient care and supervision for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble shoot, and fix medical equipment in a timely manner according to AASM protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, as well as ASV and APAP to treat sleep apnea and Central/Cheyenne Stokes Apnea. Able to multitask with multiple patients while providing excellent patient care. Supervised 15 technicians, created schedules and monitored supplies of Pap and study equipment. Scored and generated test results via Microsoft Excel and Word. Transferred study to central server. Page 4 of 8

Updated billing record on EMRs of study type ran. Collected cash, debit or credit card copay. Sent Records to physician out of office from HST testing. Downloaded patient's CPAP data from remote wireless setting. Coordinated and performed PAP naps for patients with intolerance to PAP therapy. Memorial Hermann Health System

Registered Polysomnograh Technologist II

September 2012 - September 2013 (1 year 1 month)

Houston, Texas Area

Provided patient care for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble shoot, and fix medical equipment in a timely manner according to AASM protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, as well as ASV and APAP to treat sleep apnea and Central/Cheyenne Stokes Apnea. Able to multitask with multiple patients while providing excellent patient care. Scored and generated test results via Microsoft Excel and Word. Transferred study to central server. Updated billing record on EMRs of study type ran. Collected cash, debit or credit card copay. RemX The Workforce Experts

Benefits Specialist

September 2011 - December 2011 (4 months)

Scottsdale, Arizona, United States

Called insurance companies to verify if a specific drug for IV therapy was covered under the patient's insurance. Relayed information over to case managers for further processing by physician.

Infinity Sleep Solutions

Sleep Technologist

November 2009 - January 2011 (1 year 3 months)

Phoenix, Arizona, United States

Provided patient care for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble shoot, and fix medical equipment in a timely manner according to AASM protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, as well as ASV and APAP to treat sleep apnea and Central/Cheyenne Stokes Apnea. Able to multitask with multiple patients while providing excellent patient care. Scored and generated test results via Page 5 of 8

Microsoft Excel and Word. Transferred study to central server. Updated billing record on EMRs of study type ran. Collected cash, debit or credit card copay. SLEEP LOGISTIC DIAGNOSTIC CLINIS LTD

Supervisor Sleep Medicine

June 2007 - November 2009 (2 years 6 months)

Las Vegas, Nevada, United States

Provided patient care and supervision for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble shoot, and fix medical equipment in a timely manner according to AASM protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, as well as ASV and APAP to treat sleep apnea and Central/Cheyenne Stokes Apnea. Able to multitask with multiple patients while providing excellent patient care. Supervised 10 technicians, created schedules and monitored supplies of Pap and study equipment. Scored and generated test results via Microsoft Excel and Word. Transferred study to central server. Updated billing record on EMRs of study type ran. Collected cash, debit or credit card copay. Sent Records to physician out of office from HST testing. Downloaded patient's CPAP data from remote wireless setting. Coordinated and performed PAP naps for patients with intolerance to PAP therapy. Billed sleep studies to insurance companies, provided statements of accounts, and answered telephones to help out scheduling

REM MEDICAL ARIZONA, LLC

Lead Sleep Technologist

August 2005 - June 2007 (1 year 11 months)

Scottsdale, Arizona, United States

Provided patient care and supervision for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble shoot, and fix medical equipment in a timely manner according to R&K as well AASM protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, as well as ASV and APAP to treat sleep apnea and Central/Cheyenne Stokes Apnea. Able to multitask with multiple patients while providing excellent patient care. Supervised 15 technicians, created schedules and monitored supplies of Pap and study equipment. Scored and generated test results via Microsoft Excel and Word. Transferred study to central server. Updated billing record on EMRs of study type ran. Collected cash, debit or credit card copay. Sent Records to physician out of office from HST testing. Page 6 of 8

Downloaded patient's CPAP data from remote wireless setting. Coordinated and performed PAP naps for patients with intolerance to PAP therapy. Arete Sleep Health

Sleep Technologist

October 2004 - August 2005 (11 months)

Phoenix, Arizona, United States

Provided patient care for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble shoot, and fix medical equipment in a timely manner according to R & K protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, and APAP to treat sleep apnea and Central/Cheyenne Stokes Apnea. Able to multitask with multiple patients while providing excellent patient care. Scored and generated test results via Microsoft Excel and Word. Transferred study to central server. Participated in clinical trials for Zyrem and Watch Pat Home Sleep Testing system. Followed study protocols and documentation rules and requirements.

Banner Health

Polysomnographic Technologist

April 2002 - April 2004 (2 years 1 month)

Glendale, Arizona, United States

Provided patient care for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble shoot, and fix medical equipment in a timely manner according to R & K protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, and APAP to treat sleep apnea and Central/Cheyenne Stokes Apnea. Able to multitask with multiple patients while providing excellent patient care. Scored and generated test results via Microsoft Excel and Word. Transferred study to central server.

AMERICAN SLEEP MEDICINE & DIAGNOSTICS, INC.

Sleep Technician Trainee

June 2001 - April 2004 (2 years 11 months)

Phoenix, Arizona, United States

Provided patient care for overnight sleep studies. Exhibited excellent communication skills with co-workers and patients both in person and through the telephone. Ability to meet time constraints with study protocols, trouble Page 7 of 8

shoot, and fix medical equipment in a timely manner according to R & K protocols. On a regular basis, effectively titrated patients both on CPAP and Bi-level PAP, and APAP to treat sleep apnea and Central/Cheyenne Stokes Apnea. Able to multitask with multiple patients while providing excellent patient care. Scored and generated test results via Microsoft Excel and Word. Transferred study to central server.

Education

Phoenix College

Associate of Arts and Sciences - AAS, Forensic Science and Technology · (1992 - 2004)

Peoria High School

High School Diploma, High School/Secondary Diplomas and Certificates · (1988 - 1992)

University of Phoenix

Bachelor's degree, Business Administration and Marketing · (2004 - 2009) Page 8 of 8

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