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Program Manager Assistant

Orleans, ON, Canada
December 21, 2020

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Mariam Birjawi

*** ******** ********.

Ottawa, Ontario, K1W0C3

Cell:613- 413-5587

Summary of Qualifications

Successfully completed my bachelors in Human Kinetics at the University of Ottawa

Excellent communication and interpersonal skills achieved through my years in customer service

Excellent time management and logical thinking skills

Able to cooperate with clients in a professional manner

Certified in CPR & standard first aid in healthcare

Fluent in English & Arabic and high school knowledge of French- enrolling in french course to improve my french


University of Ottawa, 201*-****-** Laurier Ave E, Ottawa, ON K1N 6N5 Bachelor of Health Science in Human Kinetics Degree Skills and Abilities

Technical: Proficient in Microsoft Word, Microsoft Excel, Microsoft Powerpoint, and RStudio

Interpersonal: Excellent verbal and written communication skills, able to collaborate with a team and take leadership when needed, able to adapt and adjust within any role, highly organized, attentive to detail, and can meet deadlines while handling multiple responsibilities

Work experience

10/01/2020-present- Screener at the Ottawa hospital

● Screening staff,patients and visitors on coronavirus questionnaire before entering hospital premises

● Escorting and directing patients/visitors depending on their screening status

● Compiling any reports,and writing end of the day reports on the unit station.

● Ensuring staff and patients are wearing protective masks upon entry and proper sanitation

● Assisting patients with wheelchair use and transporting patients to the designated unit if assistance needed.

05/21/20-present Patient Sitter for hospitals-Carecor Health Service

-Assisting patients with personal care

● Reporting findings to nurses/doctor on patients progress

● Assisting in the care plans

● Encouraging patients to be active,such as motivating them to walk around the hospital unit

● Guiding patients on how to properly use a walker 09/19-08/20 ProPhysio Jeanne D’arc Internship

● Completed 150hours at the clinic

● Performed patient modalities (Ultrasound,TENS,Laser therapy,IFC etc) ●

-Assisted in creating rehab programs

● Provided detailed information regarding patient progress to physiotherapist.

● Educated patients on the proper use of devices

-Worked one on one with concussion patients to help rehabilitate them 12/01/19-present Supply Teacher Children’s Village Navan school ● Teaching preschool and kindergarten students

● Helped Develop physical literacy skills

● Encouraged children to reach maximum learning potential

● Maintained daily records of children's progress & behaviour 11/10/19-october Pandora

● Engaged with customers in a friendly manner

● Maintained knowledge of store products,policies and promotions

● Continuously made sale goals as reported by daily individual progress reports. 2016-2018 Assistant camp program manager-Ahlul Bayt islamic school

● Ensuring camp programs meet the objectives of the camp goals

● Created a variety of activities for each targeted age group

● Age groups ranged from 8-16 year olds

2015-2018 Ardene

Greeted and assisted customers

Gained time management skills

Responded to telephone inquiries by providing quality services to customers

Replenished merchandise, monitored floor stock, and processed shipments

Business awareness by understanding the company’s objectives 2014-2016 Ahlul Bayt community center

Volunteer hours 700

Assisted in Organizing a youth camp organization

Assisted counselors in developing fun, engaging and age appropriate camp programing

Maintained a safe, fun and positive atmosphere for the children by building teamwork and being a positive role model for the children and youth

Helped manage a Fundraiser for an orphanage cause References are available upon request.

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