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QA Manager

Location:
Pico Rivera, CA
Posted:
December 21, 2020

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Resume:

PATRICK CHUKWUDOLUE

PHONE: 602-***-****

EXECUTIVE PROFILE

QA Testing Practice Leadership, Program Management, Solution Architect, Business Strategy Leader

Dynamic team leader with proven track record and over twenty-two years of experience in Managerial QA and Supervisory roles. Highly effective in developing CoE teams, QA Testing practices, directing and implementing quality processes, deploying automation and performance platforms, test strategies and test planning in highly structured and loosely structured development environments. Exceptional leadership, collaboration, organizational and communication skills coupled with industry experience and insights into emerging technologies, solution development trends, issues and development challenges. Understands appropriate IT controls required to achieve Sarbanes-Oxley (SOX) and general ITIL compliance. In-depth experience managing human and capital resources within a CoE model for small, medium, and large organizations.

PROGRAMMING LANGUAGES/SOFTWARE APPLICATIONS LEARNED.

MS Windows 2016 Enterprise Server (Wintel – Xeon)

MS Office 2016

MS Visual Basic 6.0

MS Visual FoxPro 6.0

MS SQL Server 2000/2005/2008/2012/2014

MS Visual Studio 2005/2010/2015/2017

MS Visual Source Safe

MS Visio 2010/2013/2016

MS Project 2000/2007/2010/2013/2016

MS SharePoint 2007/2010/2013/2016

MS Dynamics Retail Management System (RTM/POS)

MS Forefront Identity Manager (FIM)

Point Of Sale Terminal Solutions (POS)

Oracle 10g, 11g, Oracle RAC, Oracle EBS (OTC/Finance)

MySQL, SQL Plus

TOAD/SQL Navigator

HP OpenView

Ghost Cast Server – OS imaging solution

Adobe Photoshop, Adobe Captivate

Middle Ware - TIBCO

IBM AIX, UNIX, Sun Solaris

RedHat Enterprise Linux ES 3

QNX

(First Logic Applications) Docuright

IBM WebSphere, BEA WebLogic Server

Ancile – uPerform Training Tools

SAP, PeopleSoft, Oracle EBS, SAP iDOC, SAP HANA, WMS

MicroStrategy 7, 9/BI/Narrowcast Server

Cognos, Crystal Reports

ERP/CRM (Magento 2, MS Dynamics CRM 3.0/365, Siebel)

Manhattan Associates (Warehouse Management System)

RPG Programming/AS400 database access

MS SQL Server Stored Procedures Programming

C Programming, C#

ASP.Net, VB.Net, Ajax, JSON, JQuery, IIS 6.0, IIS 7.0, XML

HTML5, Twitter Bootstrap CSS

VM Ware ESX

Perl Scripting, Java Scripting, VB Scripting

Alepo Telecom Billing System

Astra Load Test

HP LoadRunner, VuGen

HP Performance Center

HP UFT, Tricentis Tosca 12.x, 13.x, Selenium (WebDriver & IDE), Appium, XCUITest (with Swift), Expresso, TestNG

Rational Robot

HP ALM/Quality Center - v11x/12x, Tricentis qTest, Doors, Rational Tools, Rally, JIRA, Confluence

Worksoft Certify, Certify Capture, Certify BPP, Certify Data, Certify Execution Manager, Certify Connect, Certify Impact and Certify LiveTouch

API Cloud Testing (Amazon WS, PayPal, Edmunds)

MS Active Directory Domain Container Definition/Testing

PROFESSIONAL EXPERIENCE

PetSmart – Client (Employer – Progilisys) 11/2018 – 06/2020 (Location: Phoenix, AZ/Remote)

Contract – QA Lead (Point of Sale – POS Upgrade US, Canada, Puerto Rico)

Managing End-To-End QA Strategy for upgrade of PetSmart Point of Sale retail systems across 1600 stores in U.S., Canada and Puerto Rico. Developed program Test Strategy inclusive of expert QA specialists (manual/automation/performance automation), Test Management tools and vetted QA processes.

Participated in QA tools assessment, planning, and sizing for manual, automation and performance test.

Redesigned POS QA Lab to immediately mitigate impacts of Covid-19 on testing via device simulators and network Jump Servers for remote access. Allowing POS QA team remain fully functional across manual and automation testing scopes.

Developed QA Test Strategy which defines the overarching approach (Manual, Automation & Performance Testing) for QA Testing service delivery leveraging industry best practices, comprehensive processes, advanced tools and expert resources. Ensured tight alignment of QA Performance Test Strategy to PetSmart Non-Functional requirements and SLA.

Developed QA Test Plan used for managing end-to-end test execution across retail POS integrated solutions and DR

Designed scaling model for current QA Tools landscape to support projected POS Upgrade program functional and non-functional requirements validation across integrated retail applications

Managed Defect Triage sessions with Tech. Product Leads, Analysts, PetSmart Business, QA and Vendor QA using JIRA

Managed POS Upgrade program QA tools infrastructure setups, deployments, licenses, access provisioning requests, real-time metrics reporting setups and maintenance

Align vendor test resources to QA test processes and allocated new resources to POS Upgrade program as needed

Coordinate the scoping for Functional and Performance automation script development and validation process on POS, Back Office, PetSmart Services, Flooid Personalized Offers Solution (loyalty), MS Dynamics CRM 365, Salesforce Retail Solution (loyalty), ServiceNow, SAP ECC & S4/HANA for: SD/FI/HCM, Billing & Revenue Innovation Management (BRIM); API’s, TIBCO middleware, Vertex Tax API, Manhattan WMS and EDIs

Automation of ServiceNow web with Tosca and E2E Testing of IT Workflows modules – ITSM, ITOM, ITAM & ITBM

Coordinate verification of QA tools (qTest & JIRA) provisioning automation via ServiceNow ITSM workflow scripts

Deliver hands-on execution of testing activities and reporting during Integration Testing Cycles, System Integration Testing, Regression Testing (Manual & Automation), and Performance testing (Load/Volume/Stress/Endurance)

Manage automation tests with Tosca, Appium (IOS, Android, Windows), Swift, C# and Selenium (WebDriver/ IDE)

Delivered hands-on training to functional teams, technical teams and PMO on test management, defect tracking tools, test lab environment usage, Performance testing tools, Performance testing script development strategy and test reporting

40% of work engagement time was dedicated to QA leadership and stakeholder expectations management

Tools:

Test Management & Metrics Reporting: Tricentis qTest 9.7.9, JIRA, Confluence, Microsoft Teams

Test & Cloud Web/Web Service Automation: Tricentis Tosca 12.x, 13.x, Selenium (Web Driver & IDE), Appium, XCUITest (with Swift), Expresso

Database: SQL Server 2016, MySQL, Oracle DB 12

Performance Test: Tricentis Flood, Splunk

Project Management (MS Project 2016) & Object Modeling (MS Visio 2016)

Customer Relationship Management (MS Dynamics 365)

POS Training: Ancile uPerform

Business IT Networks Ltd. 01/2018 – 10/2018 (Location: Atlanta GA/International)

QA Solution Architect (Adobe Magento 2 E-Commerce Platform Implementation)

Managed overall test program activities on the Adobe Magento hosted and cloud platform. Covering Order Management modules, Finance modules, Business Intelligence & Analytics, Market Place tools; responsible for installation and provisioning of integrated testing solutions used on project (HP ALM).

Developed architecture for test management solution, performance testing (Load/Volume/Stress/Endurance) and performance test monitoring with networked listeners and remote execution agents.

Coordinated test system sizing efforts to identify and procure HP ALM and HP Performance Center software licenses

Deployed an integrated QA tools environment, supporting HP ALM, HP PC, HP VuGen/LG on HP SAAS platform

Manage E2E testing of Magento E-Commerce functionality, via integrated middleware and third-party systems

Deployed HP Unified Functional Test tools, for automation of web forms testing

Developed Testing strategy which incorporates use of Manual/Automation/Performance test management tools

Coordinated incident and defect triage sessions with production support team and implementation teams.

Managed collaboration efforts with Program Managers, Project Managers and FTE’s to ensure all planned project testing activities are accurately resourced, executed and reported within planned timelines

UI automation for mobile (IOS, Android) and Web with Swift, C#, TestNG and Selenium (WebDriver/ IDE)

Coordinated testing infrastructure provisioning activities and hardware build outs. Handled all tools training and administration activities; including developing HP ALM VB.NET Workflow code to customize tool events

Tools:

Test Management & Metrics: HP Application Lifecycle Management (ALM) (v12.53)

Magento Commerce v2.3 (Order Management, Global Warehouse & Inventory Mgmnt, CRM, Finance, BI)

Performance Testing: HP Performance Center (v12.53), TestNG, Virtual User Generator (VuGen v12.53)

Test Project Management (MS Project 2013) & Object Modeling (MS Visio 2013)

Project Presentation (MS Power Point) & SharePoint Project Warehouse – Project Status Reporting

HP ALM Training: Ancile uPerform

Republic National Distributing Company (RNDC) 12/2016 – 12/2017 (Location: Atlanta GA)

Lead – QA Test Management & Performance Platform (Oracle EBS OTC & EBS Finance Implementation)

Managed RNDC E2E testing program activities on Oracles EBS Order-To-Cash and EBS Finance implementation; responsible for installation and provisioning of RNDC integrated HP ALM solutions.

Completed a technology fit assessment across legacy and new RNDC applications for test management solution, performance testing platform and performance test monitoring solution to be used for roll-out of projects

Proposed and received RNDC approval for deployment of the integrated QA tools environment. Supported deployment of HP ALM and HP PC on the HP SaaS.

Guided decision on procurement of HP ALM and HP Performance Center software licenses based on system sizing conditions which were proposed and approved by RNDC project stakeholders

Deployed HP VuGen/LG within RNDC network, and configured communication over firewall with MI Listener

Lead E2E testing of EBS Order-To-Cash functionality, via SOA middleware to Boundary systems and EDI interfaces for Outbound and Inbound transactions. Hands-on leadership on Performance test script and automation script development

Lead E2E Workflow testing of ServiceNow IT Service Management modules and IT Business Management modules

Coordinate testing on Salesforce Retail and Salesforce CRM solutions

Handled test coordination of Sub ledger close activities for Purchasing, Inventory, AP and Accounts Receivables (AR) using a playbook. And testing of overall Month-End close with GL team

Deployed HP Unified Functional Test tools, for automation of Oracle forms testing and supported development of automation test cases and test scripts

Recommended and designed RNDC test maturity path using TCoE model and primary leader on all testing activities identified for RNDC projects

Coordinated migration of HP ALM production tickets to ServiceNow incidents via TDConnect export

Handled conversion of overall project testing from HP ALM to ServiceNow Test Management platform

Developed RNDC Testing methodology and strategy documentation which incorporates use of HP test management and performance testing tools; from project onboarding to the project maintenance phases. Included Test Plans, Test Cases, Test Data and Test Metrics

Coordinates incident and defect triage sessions with production AMS support team and implementation teams. Followed with resolution targeting and QA/Production release scheduling

Primary point of contact for tools architecture related activities for the project. Coordinating with RNDC Stakeholders and FTE’s to ensure Functional and Non-Functional requirements are effectively addressed, reported, successfully delivered and measured by KPI’s dictated in MSA within the planned project timelines

Coordinated testing infrastructure provisioning activities and hardware build outs with partner vendor (Deloitte). Handled all tools training and administration activities; including developing HP ALM VB.NET Workflow code

Tools:

Test Management & Metrics Reporting: HP Application Lifecycle Management (ALM) (v12.53)

Service Now – IT Service Mgmt. (Service Catalog, Incident Mgmt., Problem Management, Change and Release Mgmt.)

Service Now – IT Business Management (Agile Development)

Salesforce Retail Solution, Salesforce CRM Solution

Oracle EBS v12.2.5 (Order-To-Cash module, and Finance module)

SOA (Middleware Solution), EDI Middleware Solution

Inventive Pocket Advantage, Cisco Finesse, Manhattan Warehouse Management (WMS)

Performance Testing: HP Performance Center (v12.53), Virtual User Generator (VuGen v12.53), Splunk

Test Project Management (MS Project 2013) & System Diagramming (MS Visio 2013)

Project Presentation (MS Power Point) & SharePoint Project Warehouse – Project Status Reporting

HP ALM & Oracle EBS Training: Ancile uPerform

MillerCoors 06/2016 – 12/2016 (Location: Remote - Atlanta GA / Milwaukee WI)

Solution Architect – QA Test Management & Performance Platform Upgrade (BP&S Transformation Program)

Managed upgrade of MillerCoors integrated HP ALM solutions. Ensured both solution architecture design, development and implementation were successfully aligned to the upgrade project plan and budget.

Completed a technology assessment across existing MillerCoors test management solution, performance testing platform and performance test monitoring solution for upgrade feasibility, dependencies and upgrade project budget

Engaged HP Enterprise vendors to assess compatibility of new versions of HP ALM, HP Performance Center, and HP SiteScope Server solutions to MillerCoors integrated automation platforms and requirements

Proposed and received MillerCoors approval for upgrade of the integrated QA tools environment using a two-stage approach. 1st Deployment of a new parallel integrated environment for development purposes (with HP ALM v12.53, HP PC v12.53, HP SiteScope v11.30 and HP VuGen/LG v12.53). 2nd Deployment and cutover to new parallel integrated environment for production activities implementing new HP ALM and HP PC while other common solutions are shared across development and production platforms

Designed solution blueprint of integration between upgraded solutions and Worksoft Certify Automation and MillerCoors SAP Solution Manager using Visio 2013. Secured solution blueprint approval from Enterprise Architecture board

Guided decision on procurement of HP ALM, HP Performance Center and HP SiteScope software licenses based on system sizing conditions which were proposed and approved by architecture board and the upgrade project stakeholders

Developed tools upgrade plan and coordinated deployment, testing and training of upgraded testing platform with MillerCoors infrastructure, IT, business users and third-party vendors

Primary point of contact for tools architecture related activities for the project. Coordinating with MillerCoors Program Managers, Project Managers and FTE’s to ensure all planned activities are accurately resourced and executed within planned timelines

Coordinated infrastructure provisioning activities, hardware build outs with IBM, software vendor (HP) installation windows and schedules, security and system admin participation during install

Coordinated integration of HP ALM account provisioning via ServiceNow ITSM scripts and workflow validation

E2E Testing of POC and deployment of Microsoft Dynamics 365 (ERP/CRM)

Tools:

Test Management & Metrics Reporting: HP Application Lifecycle Management (ALM) (v11.52 and v12.53)

Test & Web Service Automation: Worksoft Certify, Certify Capture, Certify BPP, Certify Data, Certify Execution Manager, Certify Connect, Certify Impact and Certify LiveTouch

Performance Testing: HP Performance Center (v11.52 and v12.53), Load Generator, Data Processor, Site Scope Server (v11.20 and v11.30), Network Virtualization, Virtual User Generator (VuGen), Splunk

Upgrade Project/Test Estimate Development and Updates (MS Project 2013)

CRM (Microsoft Dynamics 365)

Object Modeling and System Diagramming (MS Visio 2013)

Project Presentation (MS Power Point)

SharePoint Project Warehouse – Project Status Reporting

HP ALM & SAP Training: Ancile uPerform / Adobe Captivate

USDA/USAID – Client (Employer – Telesto Group) 01/2016 – 06/2016 (Location: Atlanta/Washington D.C.)

Contract – QA Test Manager (Web Based Supply Chain Management System)

Managed complete transition effort within the QA testing space from incumbent CSRA to CACI. Developed program Test Strategy inclusive of seasoned QA specialists (manual/automation), Test Management tools platform and vetted QA processes.

Participated in initial assessment, planning, and sizing of QA Tools landscape (HP ALM on SaaS) and integrated components (SAP SolMan, SAP TAO, and HP UFT tools).

Developed QA Test Strategy document which defines the overarching approach for QA Testing service delivery leveraging industry best practices, comprehensive processes, advanced tools and expert resources

Developed QA Test Plan used for managing end-to-end test execution on Maintenance releases, Enhancement releases, Emergency releases and Disaster Recovery test exercises

Developed integration playbook for HP ALM to SAP Solution Manager, and drove the integration completion. Also Blueprint import to HP ALM Requirements module for test traceability

Managed Regression Test Optimization effort through BPCA (Business Process Change Analysis) to identify TBOM impacts and have a more targeted testing service delivery

Designed scaling model for current QA Tools landscape to support projected WBSCM program functional and non-functional requirements across SAP systems and bolt-on applications

Manage access to all test beds for SAP systems within the QAS landscape (ECC, SRM, SCM, BI, HCM, CRM) and Oracle database. Handle configuration and setup of test environments and test data in-line with QA test plan guidelines in preparation for test execution

Manage functional, compliance testing (WCAG), integration, Data Migration (Data Extract, Transform, and Load - ETL) and performance testing of SAP Web Dynpro interfaces and SAP GUI.

Managed all QA tools infrastructure setups, deployments, licenses, access provisioning requests and maintenance

Single point of contact for HP ALM administration and development activities, including Workflow VB scripting, custom field development, user access provisioning, HP ALM domain and project provisioning, and HP ALM notification service management

Aligned vendor testing resources to QA testing processes and allocated resources to new and ongoing SAP and non-SAP projects across all WBSCM build deployments

Coordinated the scoping and Performance automation script development and validation process on SAP applications, PI middleware and EDIs

Deliver hands-on execution of testing activities and reporting during Integration testing, System testing, Regression testing, and Performance testing

Delivered hands-on training to functional teams, technical teams and PMO on project reporting, test management, defect tracking tools and test lab environment usage

Tools:

Test Management & Metrics Reporting: HP Application Lifecycle Management (ALM) 12.01

Security Testing: Virtual Forge

Test & Cloud Web Service Automation: HP UFT, SAP TAO, BPT, TestNG, Visual Studio 2015

Database: SQL Server 2014, MySQL, Oracle DB 12

HP LoadRunner - Performance/load test execution

Project/Test Estimate (MS Project 2013) & Object Modeling (MS Visio 2013)

HP ALM & SAP Training: Ancile uPerform

Business IT Networks 8/2015 – 01/2016 (Location: Remote - Atlanta GA)

Director QA & Solution Architect – Platform & IT Infrastructure Implementation (Telematics Program)

Direct support and implementation of new Telematics IoT (Internet of Things) platforms, which are being deployed on AT&T network. Ensured both solution architecture development and implementation activities are successfully aligned to the project plan and budget.

Partner with solution vendors to complete solution integration and design; ensuring requirements for the Telematics solution are completely addressed

Designed integration between Telematics platform and Amazon fulfillment Cloud Service (Amazon MWS) for automated OBD device acquisition; AT&T Jasper Control Panel (API) for OBD (IoT) device control and management; Edmunds Vehicle Management Web Service (Cloud API) for VIN and vehicle data management; PayPal Payment Gateway (PayPal .NET SDK) for all credit and payment processing. Interface programming with Visual Studio 2015 IDE

Supported requirements and design sessions to gather Telematics requirements supporting all customer loyalty levels including Car Owners, Fleet Operators, Insurance Companies and OEMs. Developed solution blueprint and received solution blueprint approval from Architecture Review committee.

Guided decision on procurement of software licenses based on system sizing conditions which were proposed and approved by architecture committee and Telematics project stakeholders.

Supported development of test strategy for end-to-end functional, integration, regression and performance testing of Telematics platform. Including database collation, data trending and IoT device behavior prediction based on data trends.

Responsible for coordinating with Telematics Solution Program Managers, Project Managers and FTE’s to ensure all planned activities are accurately resourced and executed within planned timelines

Developed tools implementation plan and coordinated deployment and testing of Telematics platform with third-party Quality Assurance groups.

Coordinated design session with offshore OBD (On-Board Diagnostics) device manufacturers which will be a third-party add-on device to automobiles with compatible ECU interfaces via OBD-II data link connector and CAN (Controller Area Network) bus

Coordinated hardware testing with device manufacturer, QA engineers and AT&T labs for PTCRB and AT&T labs certification compliance

Supervise infrastructure provisioning activities, hardware build outs, software vendor installation windows and schedules, security and system admin participation during install

Tools:

Test Management & Metrics Reporting: HP Application Lifecycle Management (ALM)

Security Testing: HP/Fortify Security Center, SCA, Web Inspect, QA Inspect

Test & Cloud Web Service Automation: Visual Studio 2015

Performance Testing: HP Performance Center, Load Generator, Data Processor, Site Scope Server, Splunk, Network Virtualization, Virtual User Generator (VuGen)

Project/Test Estimation (MS Project 2013) & Object Modeling (MS Visio 2010)

Project Presentation (MS Power Point)

MillerCoors 10/2014 – 08/2015 (Location: Remote - Atlanta GA / Milwaukee WI)

Solution Architect – QA Automation & Performance Platform Implementation (BP&S Transformation Program)

Directed implementation of MillerCoors automation and performance testing platforms, which were deployed using Worksoft Certify suite of applications and HP ALM solutions. Ensured both solution architecture development and implementation were successfully aligned to the project plan and budget.

Performed a technology assessment across MillerCoors legacy and new applications to determine technology protocols and architecture dependencies for Automation and Performance testing solutions

Engaged HP and Worksoft Certify solution vendors to assess compatibility of software solutions to MillerCoors platforms and requirements

Designed solution blueprint of integration between Worksoft Certify Automation and HP Performance Center tool and MillerCoors SAP Solution Manager, and as well with existing test management platform (HP ALM) using Visio 2013. Secured solution blueprint approval from Enterprise Architecture board

Guided decision on procurement of Worksoft Certify and HP Performance Center software licenses based on system sizing conditions which were proposed and approved by architecture board and project

Developed tools implementation plan and coordinated deployment and testing of new Automation and Performance testing platform with MillerCoors infrastructure, IT, business users and third-party vendors

Primary point of contact for tools architecture related activities for the project. Coordinating with MillerCoors Program Managers, Project Managers and FTE’s to ensure all planned activities are accurately resourced and executed within planned timelines

Coordinated infrastructure provisioning activities, hardware build outs, software vendor (Worksoft/HP) installation windows and schedules, security and system admin participation during install

Support coordination and onboarding activities of onshore, offshore consultants, software vendors and provide hands-on tool support required for completion of QA service delivery on new testing platforms

Tools:

Test Management & Metrics: HP Application Lifecycle Management (ALM)

Security Testing: HP/Fortify Security Center, SCA, Web Inspect, QA Inspect

Test & Web Service Automation: Worksoft Certify, Certify Capture, Certify BPP, Certify Data, Certify Execution Manager, Certify Connect, Certify Impact and Certify LiveTouch

Performance Testing: HP Performance Center, Load Generator, Data Processor, Site Scope Server, Network Virtualization, Virtual User Generator (VuGen)

Project/Test Estimate Development and Updates (MS Project 2013 & MS SharePoint Warehouse)

Object Modeling and System Diagramming (MS Visio 2010)

Project Presentation (MS Power Point)

HP ALM & SAP Training: Ancile uPerform / Worksoft Certify BPP

IBM 03/2014 – 10/2014 (Location: Remote - Atlanta GA/Denver CO)

QA Program Manager (Fidelity VA/IOVA)/QA Project Lead – Agile Implementation (SmartApp Redesign)

Managed Fidelity VA/IOVA program at MetLife which embodied 21 concurrent projects and impacted applications. Introduced QA strategies that helped streamline overall testing effort through effective automation. And consolidated metrics reporting across all 21 projects to show immediate program level impacts and application dependencies.

Designed plan for overall program test implementation; acquire sign off and weekly updates from all 21 impacted downstream native desktop applications, mobile applications/projects and provide status to IBM client executives

Promoted Agile methodology on projects and ensure alignment of test activities and test resources to the planned Sprints

Managed User Stories, Product Backlogs and Sprints in Rally

Recommend and implement test management tools, automation tools, security tools and performance management tools. Architect tools landscape and coordinate deployment of recommended client test management tools

Supervised activities of onshore, near shore and offshore consultants and provide hands-on support across multiple levels of testing (End to End, System Integration Test - SIT, Performance, User Acceptance Test – UAT, Data Migration, Disaster Recovery) required for completion of QA service delivery on client projects

Handled monitoring and supervisory activities for system integration of applications within portfolios, across different portfolios and coordination with external partners

Responsible for putting together project metrics across portfolios with direct input from portfolio owners, and communicating project risk assessment results, portfolio test activity dependencies and all project reporting to internal and external stakeholders on recommended intervals to ensure effective executive decisions

Identified new IT QA services opportunities while delivering exceptional value to the client.

Tools:

Test Management & Metrics: HP Application Lifecycle Management (ALM), Rally (Agile and Sprint Test Management)

Security Testing: HP/Fortify Security Center, SCA, Web Inspect, QA Inspect

Test & Cloud Web Service Automation: HP QTP, Service Test, SAP TAO, BPT

HP Performance Center, LoadRunner, Virtual User Generator (VuGen) - Performance/load test execution

Project/Test Estimate Development and Updates (MS Project 2010)

Object Modeling and System Diagramming (MS Visio 2010)

Project Presentation (MS Power Point)

PREVIOUS POSITIONS

Novelis Inc. – 05/2012 – 03/2014 (Location: Georgia) Contract – QA CoE Coordinator (One Novelis SAP Project)

Cisco Systems Inc. – 07/2010 – 04/2012 (Location: Georgia). Contract – QA Team Lead (Screen & Clean IPTV Solution)

Assurant Solutions/Health – Client (Employer - Zensar Tech) 01/2010 – 07/2010 (Location: Georgia/Wisconsin). Contract – Test Manager (Global Wireless Claims System)

Verizon Wireless – Client (Employer - Excelacom) 08/2009 – 01/2010 (Location – New Jersey). Contract – Test Manager (Project North - Verizon Datacenter Migration)

Payless Broadband Network - Direct Client 08/2007 – 07/2009 (Location – Georgia/International). Contract – Project Manager Wireless ISP

AutoTrader.com – Client (Employer - Cox Communications Company) 11/2006 – 08/2007 (Location – Georgia). Contract – Software Test Consultant

IBM Security Systems – Direct Client 05/2005 – 11/2006 (Location – Georgia). Contract – QA Lead

Newgen Results Corporation – Direct Client 10/2003 – 03/2005 (Location – Georgia). Contract – Business Analyst/QA Supervisor CRM Project

Cubic Transportation Systems – Direct Client 02/2003 – 08/2003 (Location – California). Software QA Engineer

TransCore (SAIC Consultant) – Direct Client 10/2000 – 01/2003 (Location – California). Lead Software QA Engineer

EDUCATION/TRAINING

University of Phoenix, CA

Master of Business Administration/Technology Management

Mercury Interactive, Dallas, TX

WinRunner 7.0 / HP UFT (Product Specialist Certification)

Test Director 7.0i / HP ALM (Product Specialist Certification)

Coleman College, San Marcos, CA

B.Sc., Computer Information Science

Enugu State University of Technology

B.Sc., Business/Administration

PROGRAMMING PROJECTS COMPLETED

Database design, programming and query designs using PostgreSQL; SQL Server 2000, 2008, 2012, 2014, 2016 and Visual Studio 2005, 2010, 2015, 2017 and 2019 tools.

Website creation with



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