Objective

Seeking an opportunity to transition in a career path towards a position in for the advancement of institutional diversity and inclusion. Relocation for such an opportunity would be highly favorable. This opportunity would expand my skill sets in diversity initiatives and community awareness. High intentions set forth for the expansion of my experience within an institution or foundation geared toward the advancement of public education. Education

OLD DOMINION UNIVERSITY -Norfolk, Virginia August 2014- May 2020

● Bachelor of Arts in History

Minor in Women’s Studies

REGENT UNIVERSITY - VA Beach, Virginia January 2021- May 2022

● Master of Arts in Organizational Leadership

Concentration in Human Resource Management

Skills & Expertise

Leadership/Management Skills Analytical/Research Reports Microsoft Excel Microsoft Publisher Microsoft PowerPoint Outlook & SharePoint Transcriber Event Planning Vendor Management

Business Development Digital Media Management Excellent Communication Skills Great Client Management Skills Content Creation Content Schedule Development Search Engine Optimization Search Engine Marketing Email Marketing Resume building Marketing Strategies & Campaigns Focus Group & Market Research Corporate Communications Creative Team Leadership Product Positioning & Branding Web & Print Content Development Development of Training Materials Public & Media Relations Professional Experiences

Resident Services Manager/Assistant Executive Director The Connection at Athens/Pierce Education Properties - Athens, Georgia February 2019 - Present

● Abided FERPA, ADA, Civil Rights, Section 504 and Fair Housing regulations.

● Knowledge of Entrata housing database.

● Kept training for Grace Hill up to date

● Phone screening for Complex Manager, Assistant Manager, and Leasing and Marketing Director.

● Monitored and assisted Community Assistants' progress over contacting prospective residents.

● Provided prospective residents with tours of our property and model.

● Assisted residents in a predominantly student-resident complex with questions involving their apartment and transfers.

● Performed marketing comp reports.

● Developed digital media calendar for post.

● Developed digital and marketing strategies to promote leasing season.

● Developed fliers and promotional materials.

● Assisted Leasing and Marketing Director with generating new leases.

● Assisted Leasing and Marketing Director with generating renewal leases.

● Assisted Leasing and Marketing Director with placements and roommate preferences.

● Assisted Leasing and Marketing Director with generating market surveys.

● Assisted Leasing and Marketing Director with marketing reports and projects.

● Assisted Assistant Manager with processing ESA and Service Animal request forms.

● Assisted Assistant Manager with inputting invoices into the Entrata system.

● Planned events according to Pierce Education Properties' expectations.

● Assisted maintenance with work orders and creating room/apartment keys. Digital Media & Marketing Consultant / CEO

Kreative Consultations - Virtual Agency

Identifies and executes improvements for processes, content and leads.

● Creates brochures, business cards, flyers, logos and newsletters.

● Prepares success plans for client's with new businesses.

● Develops and implements digital media content schedules.

● Creates and implements marketing initiatives to develop division-wide image and branding programs.

● Creates and implements marketing campaigns and promotions that positively impact brand awareness and sales.

● Strategizes on community outreach and social media engagement.

● Develops brand recognition for clients.

● Develops, writes and distributes informational/promotional materials.

● Develops creative print, e-mail, and Web-based advertising.

● Creates, approves, and monitors social media content, and develops social media campaigns.

● Works with units and contracted partners to activate promotions and marketing campaigns.

● Monitors social media to gain insight on student experiences as it relates to our services and programs and communicates information appropriately. Equal Opportunity/ Human Resource Analyst I/ Executive Assistant Old Dominion University Office of Institutional Equity & Diversity -Norfolk, Virginia May 2018-December 2018

● Maintained complete confidentiality over all information that entered the office.

● Abided FERPA, ADA, Civil Rights, Title IX and Fair Housing regulations.

● Knowledge of Maxient Conduct Management Software.

● Assistant to the Assistant Vice President.

● Assisted with recruitment and planning for the University President’s Task Force On Inclusive Excellence.

● Organized publications and press releases for the Director of Diversity Initiatives.

● Present for every President’s Task Force Meeting.

● Processed approved paperwork for faculty/staff 1 year hires.

● Managed office finances for temporary time during office manager vacancy.

● Assisted with purchasing and tracking of purchases.

● Helped to maintain the office budget of over half a million dollars and expenditures.

● Reported monthly expenses and requisitions to the budget unit director.

● Assisted with creating EEO Assessment report and guideline procedures.

● eVA and SWaM certified.

● Coordinated 2018 Director of Diversity Initiatives on-campus interviews.

● Maintained applicant tracking log for 1-year hires.

● Versatile when working with multiple supervisors.

● Adobe CQ certified for web page management.

● Assisted preparation packets for various recruitment and training on campus.

● Processed Title IX, ADA, and Discrimination formal/informal complaints.

● Processed salary equity request.

● Practices professional etiquette and positive communication skills within the office. MARKETING & MEDIA COORDINATOR

Women’s Business Center -Norfolk, Virginia

June 2017-May 2018

● Identified and executed improvements for processes, content and client’s marketing strategies.

● Created brochures, business cards, flyers, logos and newsletters.

● Prepared success plans for client's with new businesses.

● Developed and implemented digital media content schedules.

● Created and implemented marketing initiatives to develop division-wide image and branding programs.

● Promoted both departmental and contracted services programs, events, promotions and services.

● Developed, maintained and utilized a division-wide Web site to maximize advertising and marketing efforts, as well as provide support to specific departmental/contracted services Web sites.

● Developed creative print, electronic and all other types of media materials to provide the best in sales, promotions and marketing practices.

● Managed social media platforms, e-mail communication and Web-based advertising.

● Supervised the student marketing staff.

● Coordinated events and outreach activities to highlight units and provide support for various campus outreach activities.

● Developed and implemented long-term, comprehensive marketing and advertising plans for Business Services.

● Created and implemented marketing campaigns and promotions that positively impact brand awareness and sales.

● Strategized on outreach and community engagement, all towards communicating the mission of the WBC, the marketing program for Business Services.

● Developed and distributed communication via newsletters and other forms of messaging electronically.

● Developed, wrote and distributed informational/promotional materials.

● Developed creative print, e-mail, and Web-based advertising.

● Created, approved, and monitored social media content, and developed social media campaigns.

● Supervised and trained student workers of the WBC.

● Planned, directed and scheduled the day-to-day activities of the WBC student workers.

● Conducts regular meetings with assigned staff.

● Researched and generated benchmarking data with other universities and businesses to keep WBC competitive.

● Organized, managed and executed special events and promotions with various entrepreneurial resource departments.

● Maintained a calendar of promotions and events offered by all units of the Women’s Business Center.

● Worked with units and contracted partners to activate promotions and marketing campaigns.

● Monitored social media to gain insight on student experiences as it relates to our services and programs and communicated information appropriately.

● Coordinated information for media releases among functional areas.

● Promoted and practiced the highest standards of professional ethics and interactions with others.

● Collaborated with all members of the Strome Entrepreneurial Center team to market services effectively.

● Built collaborative and mutually beneficial working relationships with people of different backgrounds.

● Demonstrated a common knowledge or understanding of cultural differences.

● Participated in student group meetings to help further the branding and benefits of the Center of Enterprise Innovation.

● Conducts focus groups to better understand the needs and wants of students and how to best market to them.

● Worked professionally with both internal and external stakeholders in efforts to accomplish desired goals.

● Stayed current with marketing trends and tools through reading trade magazines/articles and attending conferences, seminars, etc.

● Monitored trends in social media tools, applications, channels, design and strategy.

● Assisted in managing marketing expenses and reconciliation process.

● Assisted with the coordination and distribution of beverage contractor gratis products through working with campus staff, contractor, and contract administrator.

● Assisted with the development of programs implemented to enhance relationships to strengthen connections between the university and local community.

● Assisted licensing director with educating users of university trademarks on proper use and licensed vendors.

● Represented the office on university and division committees as assigned/approved by the program executive director.

● Participated in program staff meetings.

LIBRARIAN & SPECIAL COLLECTIONS ASSISTANT

JOINT FORCES STAFF COLLEGE - Norfolk, Virginia

January 2017-May 2017

● Assisted with multiple reference questions on a daily basis.

● Performed transition of outdated materials to special collections unit.

● Consolidated materials onto spreadsheets using Microsoft Excel. ADMINISTRATIVE & MARKETING ASSISTANT

Hampton Roads Veterans Business Outreach Center -Norfolk, Virginia August 2015-December 2016

● Maintained professional and positive communication skills within office.

● Created graphic and promotion materials (i.e. flyers, business cards, brochures, social media content).

● Scheduled and coordinated appointments, meeting and travel arrangements for supervisors.

● Created marketing research reports for clients.

● Created, approved, and monitored social media content, and developed social media campaigns.

● Conducts regular meetings with assigned staff.

● Researched and generated benchmarking data with other universities and businesses to keep VBOC competitive.

● Organized, managed and executed special events and promotions with various entrepreneurial resource departments.

● Maintained a calendar of promotions and events offered by all units of the VBOC.

● Worked with units and contracted partners to activate promotions and marketing campaigns. RESIDENT ADVISOR & RECEPTIONIST

Old Dominion University Housing & Residence Life -Norfolk, Virginia January 2016-December 2017

● Served up to 40-60 student residents’ as a campus resource for academic achievement.

● Abided FERPA, ADA, Civil Rights, Title IX, and Fair Housing regulations.

● Performed room condition reports and inspections.

● Coordinated programs and events suited towards residential academic needs and interest.

● Partnered with on and off campus offices for student programs and support such as; Old Dominion Campus Security,

● Counseling Services, Women’s Center, Student Success Center, etc.

● Assisted Assistant Hall Director with student surveys for academic success.

● Created duty and incident reports.

● Enforced housing policies for the freshman community’s zero tolerance for alcohol.

● Interacted with residents on a daily basis outside of programs and class to better grasp their understanding of college life.

● Knowledge of StarRez student housing database system.

● Assisted professional staff in group interviews for prospective desk receptionists and resident advisors.

● Assisted with tours for Annual Open House and Admitted Students’ Day.

● Mediated roommate conflicts.

● Communicated with professional staff on a regular basis with roommate issues that were hostile.

● Kept common areas clean and sanitary.

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