Employee Relations Assistant

Taneshia Bates

https://www.linkedin.com/in/taneshia-bates-5778a9159/

● 904-***-**** ● *************@*****.***

Human Resources Generalist

A self-motivated Human Resources professional with proven employee relations skills and a broad knowledge of human resources practices.

HR Skills

FMLA/ADA/EEO/WC

HR Policies & Procedures

Payroll Processing

Organizational Development

Staff Recruitment & Retention

Employee Relations

Benefits Administration

HR Program/Project Management

Orientation & On-Boarding

HRIS Technologies

Training & Development

Performance Management

Professional Experience

DUVAL COUNTY PUBLIC SCHOOLS — Jacksonville, FL

Duval County Public Schools (DCPS) is the 20th largest school district in the nation and the sixth largest school district in Florida. DCPS has over 130,000 employees.

Payroll Accounting Coordinator, November 2019 to Current

Key Results:

Responsible for collecting, reviewing and analyzing payroll information to effectively administer involuntary deductions from pay, such as child support, domestic, state and federal tax levies.

Provide require reports to Unions and Financial Institution

Collects and maintains electronic files for all withholding orders

Enters wage garnishment orders in our payroll system accurately and in a timely manner

Enters deductions on employee master files

Sets up garnishment vendors appropriately

Ensures payroll deduction reports are run timely and are accurate and in compliance with laws

Ensures all garnishment payments are accurate and in compliance with withholding orders and the laws

Researches and responds to inquiries from employees, courts, state and federal agencies and others regarding garnishment orders

Assists as needed to ensure accurate and timely reconciliation of garnishment accounts and establishes Electronic Funds Transfer (EFT) of payments to comply with jurisdiction rules

Provides progress reports to appropriate Engage Team Members

Represents the Engage team effectively; builds trust and credibility and promotes transparency

Maintains confidentiality of all client and employee information

PEGASUS TECH. INC — Green Cove Springs, FL

Aviation testing facility company employing over 300 employees.

HR Generalist III, June 2018 to July 2019

Key Results:

Manage the HR Department (performance management, onboarding, policy implementation, payroll, 401(K) administration, drug screening and benefits) for 300 employees

Revamp and implement new programs in the Human Resources Department to promote positive employee relations

Administer, process and provide counseling to employees on a leave status regarding requirements/regulations

Prepare and submit audits and government reports related compliance reports

Implemented new Payroll HRIS System- Ceridian Dayforce

Constantly monitor the HRIS system performance and identify process that need improvement

Assist with system maintenance during upgrades and patches to process with HR duties

Provide guidance and counsel to new, retiring, resigning or terminated employees on after-employment benefits and options

Created a strong HR presence within the organization, with consistent achievement in motivating and engaging employees while responding to employee’s HR concerns or questions

Provide guidance and counsel to managers develop and implement strategies to manage the employee relations processes associated with reorganization/restructuring activities

Managed an implementation of a new HRIS (Ceridian- Day Force) and training module to ensure compliance with company goals

Maintained employee personnel files

Strong understanding of Ceridian Dayforce and their reporting tools.

Managed the performance evaluation program.

Manage annual open enrollment communications and elections process.

Perform benefits administration, including review of invoices for payments, communicating benefits information to employees and broker as needed

Ensure Compliance with USCIS Form I-9 Employment Eligibility Verification

Report, maintain and monitor all workers’ compensation case files; follow-up on open cases. Also, report all claims for injuries and illnesses posted to the Occupational Safety and Health Administration log and required yearly updates.

AMPORTS, INC — Jacksonville, FL

Leading Vehicle Processing company employing over 1,500 employees.

SR. HR. Generalist, February 2013 to June 2018

Key Results:

Work under the general supervision of the Corporate Director of Human Resources; a department of two

Serves as Corporate contact to provide insights regarding internal investigations regarding all HR relations

Provide HR direction, consultation, advice and support to managers and supervisors regarding performance management, employee relations, labor relations, compensation administration, policy administration, benefits administration and union contract interpretation, with an employee headcount population of 1500 employees.

Manage the full cycle recruitment and onboarding process of new corporate employees

Work with outside headhunters and staffing agencies to identify and place new talent

Ensure DOT compliance with Previous employment Verification (Info Cubic)

Advise and provide training to management regarding policies, Collective Bargaining Agreements (CBA) and laws to ensure compliance.

Processed full cycle payroll for 1500 employees (including union and California employees)

Managed an implementation of a new HRIS (ADP- Work Force Now) and Benefits (TTX) module to ensure compliance with company goals.

Strong understanding of Paychex and ADP Systems and experience with their reporting tools.

Maintained Office Supplies

Prepared materials and conduct new employee orientations

Maintained employee personnel files

WALLENIUS WILHELMSEN LOGISTICS (WWL), INC — Jacksonville, FL

Delivers global logistics and shipping solutions for cars, trucks, rolling equipment and breakbulk.

HR. Assistant, August 2011 to February 2013

On-Site Assistant Staffing Recruiter North Florida Staffing for (WWL), April 2011 to August 2011

Key Results:

Work under the general supervision of the Human Resources Manager at Wallenius Wilhelmsen Logistics (WWL)

Acted as a liaison for North Florida Staffing with the client at WWL

Assist the HR Manager (WWL) and Owner of North Florida Staffing in identifying top candidates, established bill rates & salary ranges, start dates, and other incentives

Prepare orientation for new contract hire

Processed contract labor payroll

Assisting with the day-to-day efficient operation of the HR office at both locations

Maintaining data in all employee files and the HRIS System

Maintained employee personnel files

Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies

Gather information from internal other departments and employees concerning payroll

CONVERGYS — JACKSONVILLE, FL

World leading in customer services outsourcing firm with over 130,000 talented employees.

Customer Services Associate, February 2011 to April 2011

Key Results:

Interface with customers via inbound or internet for resolving routine problems or services

Experience in working in Microsoft Office Suite such as Word, Excel, Outlook, PowerPoint, and Publisher

Experience working in Customer Billing records

Operate communication systems, such as telephone, switchboard and intercom

EVEREST UNIVERSITY — ORANGE PARK, FL

American private University based in Florida.

HR Assistant/Administrative Assistant, January 2010 to April 2011

Key Results:

Maintain and update student files each semester

Assist in the coordination of student activities using programming calendar to allow for a variety of events that entertain, educate, and develop the student body

Sort incoming mail and place outgoing mail

Check copier and fax to be sure they are supplied with paper and restock as needed

Coordinate employee’s schedule regarding requested PTO and leaves.

Assist all faculty and staff with departmental tasks

Education & Certifications

JOHNSON AND WALES UNIVERSITY, MASTERS- BUSINESS ADMINISTRATION CONCENTRATION IN HUMAN RESOURCES MANAGEMENT

Graduated: August 2020

EVEREST UNIVERSITY, BACHELORS –BUSINESS MANAGEMENT

Graduated: May 2017

HUMAN RESOURCES CERTIFICATION PREPARATION 16 (WEEKS) COURSE

Completed June 2019

ACHIEVEMENTS: President’s List, Dean’s List, Certificate of Perfect Attendance

PROFESSIONAL ASSOCIATIONS

Professional Development:

Attend and complete ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, payroll and workplace safety/security.

Maintain compliance with Federal, State and local employment and benefits laws and regulations.

Affiliations:

Everest University Igniter, Ambassador: Member

Future Business Leaders of America of Phi-Beta Lambda: Member

Society of Human Resources Management (SHRM): Member

30 HR OSHA Certification: Embry Riddle University

FMLA and ADA Certification: HR Certification.com

HR Generalist Certification: HR Certification.com

Currently Pursuing SPHR Certification

Computer Skills:

HRIS applications (Ceridian- Dayforce, ADP- Work Force and Paychex)

MS Office (Word, Excel, PowerPoint, Access, Outlook)

SAP

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