Tilak Acharya
Mafraq City **, West Baniyas
Abu Dhabi, U.A.E.
Tel. +971-**-*******
Email:************@*****.***
Email: ***.*****@******.**
Personal Summary:
I am a competent Administrative Clerk who at the moment provides seamless clerical support to senior managers and company personnel. I have a track record of making recommendations to administrative processes that result in immediate improvements. You can rely on me to work hard, perform consistently and provide a range of multifaceted clerical services in an effective and efficient manner. During my career I have gained a wide range of transferable skills that are directly related to my role. My present employer is very satisfied with my work rate, and I am confident that I can bring the same level of high performance to any company that I work for. Right now I am looking for a fulfilling and varied position that needs someone who is committed, enthusiastic and has a “can do” attitude.
Career History:
Front Desk Receptionist- (1st June 2017 – 30th June 2018)
National Catering Company W.l.l (NCC Group of Companies) Under Al Nasser Properties L.L.C ( Abu Dhabi )
Responsible for carrying out a wide range of administrative and clerical support to one or more manager, as well as supervisors and department staff in a professional and efficient manner.
Duties and Responsibilities;
Acting as the office Fire Warden and designated First Aider.
Signing in visitors and then signing them out.
Opening and date stamping all general correspondence.
Dealing with any complaints in a calm and professional manner, and if necessary escalating them to the Office Manager.
Keeping the reception area neat and tidy.
Providing secretarial, clerical and administrative support.
Working very closely with the Office Manager to get things done.
Being the first point of call for visitors and clients.
Answering all incoming phone calls.
Maintaining the general filing system.
Keeping an inventory of office supplies.
Managing the company switchboard.
Ordering stationary and office supplies when they are running low.
Taking messages and then passing them on.
Carrying out any reasonable task as directed by the Office Manager.
Providing administrative support to work colleagues.
Front Desk Receptionist- (1stJuly 2018 – 30th December-2018)
National Catering Company W.l.l (NCC Group of Companies) Under Al Tafseer Contracting & General Maintenance Company Reem Island Abu Dhabi)
Responsible for carrying out a wide range of administrative and clerical support to one or more manager, as well as supervisors and department staff in a professional and efficient manner.
Duties and Responsibilities;
Acting as the office Fire Warden and designated First Aider.
Signing in visitors and then signing them out.
Opening and date stamping all general correspondence.
Dealing with any complaints in a calm and professional manner, and if necessary escalating them to the Office Manager.
Keeping the reception area neat and tidy.
Providing secretarial, clerical and administrative support.
Working very closely with the Office Manager to get things done.
Being the first point of call for visitors and clients.
Answering all incoming phone calls.
Maintaining the general filing system.
Keeping an inventory of office supplies.
Managing the company switchboard.
Ordering stationary and office supplies when they are running low.
Taking messages and then passing them on.
Carrying out any reasonable task as directed by the Office Manager.
Administration Clerk- (1st Jan 2019 to Present)
National Catering Company W.l.l (NCC Group of Companies) Under Al Nasser Properties L.L.C ( Abu Dhabi )
Responsible for carrying out a wide range of administrative and clerical support to one or more manager, as well as supervisors and department staff in a professional and efficient manner.
Duties and Responsibilities:
Performing any routine clerical tasks request by office managers.
Processing expense forms.
Ensure the proper use and care of equipment.
Take responsibility for all keys that access all doors in each recreation facility.
Ensuring that a safe and equitable environment exists at all times for all participants.
Recording and reporting of accidents, injuries, and emergency situations.
Ensuring that all participants follow operating and usage policies.
Overseeing preparation, usage, and clean-up for special events and other specific programming.
Maintaining a clean facility.
Being able to complete tasks efficiently and without very close supervision.
Work closely with other student employees such as, but not limited to, Programmers, and Professional Staff.
Be a supportive team player and leader for University Recreation.
Other duties as assigned.
Monitoring IT and utility agreements including renewals, updates and changes.
Maintaining confidential records and file.
Continually seeking to improve office processes and services.
Completing forms in accordance with company procedures.
Sending out and receiving emails.
Updating the holiday and sickness spreadsheet for company staff on a daily basis.
Putting together agendas for meetings.
Maintaining a record of all office income and expenditure.
Taking notes at office meetings.
Ensuring insurance documents are up to date.
Inputting invoice details onto Sage.
Entering information into computer databases.
Arrange travel accommodations and process expense forms
Update internal databases (e.g. record sick or maternity leave)
Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules).
Key Skills and Competencies:
Administration;
Excellent English language usage, spelling, grammar, and punctuation.
Ability to maintain a high degree of privacy and confidentiality.
Can work cooperatively with other office personnel.
Experience of working in a multi-functional team.
Providing individual administrative support to specific executives or senior managers.
Computer literacy (MS Office applications such as Excel, Word, Power-point and Outlook).
Excellent time management skills.
Able to concentrate for long periods of time.
Can work without supervision.
Ability to read, analyze and interpret correspondence and documents.
Excellent organizational skills, with an ability to prioritize important projects.
Strong phone, email and in-person communication skills.
Personal;
Having a pleasant and warm demeanor both in person and over the phone.
Excellent interpersonal and team building skills.
Honest and trustworthy.
Can work under my own initiative to tight deadlines.
Areas of Expertise:
Typing
Proofreading
Mail Distribution
Data Entry
Drafting correspondence
Taking notes at meetings
Office management
Software Knowledge
I-Stay - Advance- Daily Accommodation Report Control and guiding.
I-Facility- Advance-Daily Complaint Report Control and guiding.
I-Assure- Advance-Daily Checklist updated as per Qhse Requirement/Customers satisfaction survey/daily kitchen checklist update/daily man-days updates/
I-Talent- Advance –Process to monitor daily punching /monthly timesheet/off boarding process/ staff transfer Etc.
I-operate- Advance- Menu Planning/ Food transfer/Benchmark Updating/
Push data - Advance
Training Attended:
Training Topic
Status Comments
Start Date
End Date
Data Visualization and Analysis with MS Excel
Passed
02/03/2020
02/03/2020
Human Resource Policy and Procedure
Passed
13/02/2020
13/02/2020
Performance Appraisal
Passed
26/11/2019
26/11/2019
Emergency Response
Passed
22/05/2019
22/05/2019
Conflict Resolution and Communication Skills
Passed
18/04/2019
18/04/2019
Email Etiquette - (Netiquette)
Passed
10/04/2019
10/04/2019
Organization Culture
Passed
07/03/2019
07/03/2019
Data Analysis with I-Talent and MS Excel
Passed
31/01/2019
31/01/2019
I-Perform Module
Passed
23/10/2018
23/10/2018
Mastering Microsoft Excel
Passed
03/05/2018
03/05/2018
Mastering Microsoft Word
Passed
03/05/2018
03/05/2018
Microsoft PowerPoint
Passed
03/05/2018
03/05/2018
Communication at Workplace
Passed
20/01/2018
20/01/2018
Housekeeping in General
Passed
17/01/2018
17/01/2018
I-Talent Module for beginners
Passed
16/01/2018
16/01/2018
Academic Qualification:
High School Graduate (2013)
Shree Sharda Higher Secondary School Itahari 13 Khanar Sunsari Nepal
Personal Details:
Name: Tilak Acharya
Gender: Male
Marital Status: Single
Permanent Address: Itahari 13 Khanar Sunsari Nepal
Temporary Address: Mafraq City 02, West Baniyas Abu Dhabi U.A.E.
Passport Number: 09783195 (Expire on 21 May 2026)
Visa Type: Employment Visa (Expire on 10 Apr 2021)
References: Available on request.