CABIN CREW
- Oversee the safety, security and comfort of
travelers by following strict adherence to client- centered procedures
-Identify cabin issues, both technical and
operational, to ensure a smooth-sailing in-flight
experience for passengers
-Ensure passenger comfort is maintained by
catering to their immediate needs and their
special requirements (e.g., allergies, wheelchair
assistance, and unaccompanied minors).
Qatar Airways Nov 2018 - Nov 2020
WORK HISTORY
ACADEMIC HISTORY
TRAINING/CORE SKILLS
REFERENCES
JULIENNE MAE O.
ESTOLE
PERSONAL SUMMARY
ADDRESS
Al Liwan Residence, Al Khubaib
St., Mansoura, Doha, Qatar
CONTACT DETAILS
Mobile: +974-****-****
Email: ********.**@*****.***
Enthusiastic customer service professional with 3 years of experience working between clients, customers and corporations. Skilled communicator and listener with a knack for remedying conflict, and keen organizational skills which allow for effective delivery of outstanding service. Maintain the highest level of integrity;
dedicated to providing reliable and friendly service without ever compromising the reputation or
competencies of the organization. Highly motivated and outgoing individual. Competent team player who can successfully inspire fellow colleagues.
South Mansfield College
-Graduated as Latin Awardee May 2018
Hopkins International Partners Inc.
-(TOEIC) Proficiency Scale with a October 2017
total score of 830 (Advanced Working
Proficiency)
-Dean’s Lister
-Drive to Achieve Awardee
-Academic Excellence Awardee
- Amember of Tourism Organization, Secretary
-Vice President of Royals Dance Crew
Bachelor of Science in Tourism
Management 2014-2018
-Initial Safety Training
-Service Excellence Program
-First Aid Training
-Exceptional hospitality skills
-Can work in a fast-paced workplace
-Excellent interpersonal skills
-Effective organizational competency
-Computer literate MSWord,Excel,andPowerPoint
DATE OF BIRTH
November 25, 1997
QUEENIELEEN ONEZ
Sales and CSE
The Venue MTM
MELISSA PACHUAU
Cabin Senior
Qatar Airways
Assistant/Secretary, Risk and Insurance
Management Department
- Clerical duties
- Ensuring timely submission of all the
Department’s activity related thereto
- Maintaining of records of communication and
documents submitted
-Responsible for identifying, securing, and
maintaining the necessary legal certifications and approvals for granting insurance for customers.
Philippine Airlines 2017