Name Gautam Sinha
Position Sought
Facilities Manager
Status
Indian, Married, DOB: 05/04/1970
Email ID
aditsq@r.postjobfree.com, aditsq@r.postjobfree.com
Contact No.
Qualifications
MEFMA Associate Facility Manager
Completed Foundation In Facility Management Course from MEFMA – UAE
Perusing Post-graduation (MBA)
Major: Operation & Maintenance
From Dr. CV Raman University
Perusing Diploma in Facilities Management
Major : Facilities Management
From BIFM ( UK)
Bachelor in Engineering (Equivalent) from Indian Navy
Major: Electrical
Electrical Training Establishment of the Indian Navy.
Currently Resides
Qatar
Driving License
Holder of Valid Qatar & Bahrain Driving License.
Availability
30 Days
Overview
Total Years of Service: 24 years 10 months
Member
Member of IFMA – USA
Member of BIFM - UK
Member of MEFMA - UAE
Membar of – Indian Society of Engineers
Resume
Aktor Facilities Management- Hamad International Airport Manatenace Hangar (Qatar) .
January 2018 - Present
Soft Service Manager - Operations & Maintenance
The management and control of the soft service operation to the agreed specification and to the agreed performance, qualitative and financial targets.
To provide leadership, role modelling and direction to the delivery teams within the soft services areas of the AKTOR business.
To be accountable for excellent service delivery within the soft services team activities and operational objectives ensuring continuous improvements are made.
To deliver a consistent level of service across site Soft services, within the Company's standards, to the contract specification and agreed KPI performance, qualitative and financial targets. Utilising Sodexo’s Focus on Five, Quality of Life and Ambassador Program
Address Sodexo employee Engagement, drive participation.
Comply with Company and statutory regulations relating to safe systems of
work, health & safety, hygiene, cleanliness, fire and COSHH.
Client and customer retention and satisfaction.
Evaluate ideas for additional scope of work and additional opportunities for services and recommend to the client as appropriate.
Understanding of the importance to managing a site and the services provided including the ability to calculate the rewards and penalties of meeting/not meeting KPIs.
Ensure contract is being delivered in a cost effective way for the client and AKTOR.
Responsible for departmental budgets in line with AKTOR baseline parameters
Proactively manage quality of service and introduce innovations in line with market trends and AKTOR initiatives
Assume full responsibility for management of soft services against contracted scope of works.
Reporting on SLAs and delivering action plans to ensure that SLAs are met/exceeded.
Planning of site events (Christmas, Religious Festivals and Special Diet needs)
Day to day supervision of the Janitorial teams.
Development of a soft services improvement plan for each service.
Managing vendor compliance in line with AKTOR’s procedures.
Understanding of when it’s necessary to seek advice from Head of Facilities and to consult for technical expertise to ensure the correct procedures are followed.
Managing compliance including standard operating procedures, purchasing, statutory requirements (health and safety).
Comply with all Company & Client policies, site rules and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness and COSHH. This will include your awareness of any specific hazards in your work place and training of staff.
To assist in auditing (including the completion of duty of care visits) the contracted soft services providing
Delivery of continued safety awareness to all staff and engage in bi Weekly positive safety conversations.
People resource management - including coaching, development and employee engagement.
Arrange & attend monthly & quarterly review meetings with Managers of all Sub Contractors
Ensure that the Company’s accountancy documentation and administration procedures are carried out to the Sodexo Way Compliance Standards
Ensure that all costs and expenditure are within the budgeted levels agreed between the Client and AKTOR. Control all costs such as labour, expenses, cash purchases as agreed with your line manager.
Deliver consistent and improved quality of Soft Services.
Excellent communication and negotiation skills
Excellent people management skills, clear thinker with the ability to flex to the demands of the role
Holder of suitable Catering Qualification relevant to position (desirable)
Hold IOSH Certificate or equivalent
Good understanding of services involved
Good administrative skills
rack record of success with strong client relationships
Good financial acumen, ability to work to a budget.
Ability to understand data, spot trends and prepare reports.
Ability to build strong relationships with customers and manage their expectations
Proven strategic thinker with ability to facilitate change where necessary
Reporting to Maintenace Manager
Aktor Facilities Management- Hamad International Airport Manatenace Hangar (Qatar) .
August 2014 – January 2018
Senior Shift Manager MEP - Operations & Maintenance
Managing MEP facilities in Airport Maintenance Hanger (Qatar)
Client Liaison Manages facilities staff to deliver expected service levels to the client within the prescribed budget
Coach team members and enable their formal in-company training.
Organize and supervise preventive maintenance.
Monitoring & Guiding the Facilities team in daily operation.
Preparing Daily/weekly/Monthly Facility Management Reports
Responsible for PTW (Permit to Work)
Responsible for LOTO (Lock and Tag)
Responsible for Liaison with Client and End user on shift.
Responsible for Sub contactors works
Managing Sub Contactor.
Responsible for verifying the quote submitted by the contractors and authorizing the same and once works are completed signing off the job completion.
Certifying the invoices submitted by the contractors
Managing small projects within the organization.
Dealing & Coordinating with Vendors.
Overall responsibility for security & Soft services of personnel and property on site
Liaison with Govt. Authority
Maintaining KPI.
Reporting to Maintenance Manager
Bahrain Electro Mechanical Services CO.W.L.L (BEMCO)
March 2011 – August 2014
MEP Manager (Operations & Maintenance)
Major Projects Handled:
Kuwait Finance House all the branches of Bahrain
BMMI all the Outlet of Bahrain
Enama Mall
Souq Mall Bab Al Bahrain
Diyara Home Project 06 Mock-up villa
Hidd Custom Bidg.
German Orthopaedic Hospital
Responsibilities:
Managing MEP/Fire alarm/BMS/Elevators services. Including HVAC/ Chillier, Heat Exchanger/ FCU/ AHU/, DG Sets, PUMPS etc.
Managing 12 Supervisor,113 Technician, 8 Engineers and contractors/subcontractors
Client Liaison
Liaison with CDA
Liaison with Govt. Authority
Preparing Daily/weekly/Monthly Facility Management Reports
Responsible for verifying the quote submitted by the contractors and authorizing the same and once works are completed signing off the job completion.
Certifying the invoices submitted by the contractors
Managing small projects within the organisation.
Organize and supervise preventive maintenance.
Monitoring & Guiding the Facilities team in daily operation.
Conducting performance review meeting for the contractors/subcontractors.
Reviewing invoice submitted by the contractors for the works instructed/completed.
Managing/supporting the events organized by the client..
Dealing & Coordinating with Vendors.
Store Management
Overall responsibility for security of personnel and property on site
Client Liaison Manages facilities staff to deliver expected service levels to the client within the prescribed budget
Maintaining KPI.
Reporting to General Manager
Arabian Airconditioning Contracting, Doha (QATAR)
April 2010 - March 2011
Maintenance Manager (Operations & Maintenance)
Major Projects Handled :
Qatar Petroleum
Ministry of Endowment & Islamic Affairs
Qatar Power
Qatar Chemical Company
Qatar Radio & TV Corporation
Qatar Distribution Company
Ezdan Hotel & Sutes (Dafna Tower)
Al Madar Group – Al Noor Tower
Al Fardan Properties – Phase 11
Responsibilities:
Managing KPI and SLA
Managing more than 30 contractors/subcontractors and 225 staff including supervisor and Engineers.
Managing Contract Management.
Responsible for budget Management.
Implementation of best business practices.
Client Liaison Manages facilities staff to deliver expected service levels to the client within the prescribed budget
Recruiting/ retention staff and training them appropriately to ensure competentwork output.
Conduct market research to determine market requirements for existing andfuture contracts.
Coach team members and enable their formal in-company training.
Manage the preventive and corrective maintenance tasks.
Prepare periodic operations reports as required by the client
Attend/conduct client / internal meetings and take follow-up actions.
Tendering and bidding for new projects and additional works.
Takeover of new facilities and approval of snags.
Overall responsibility for security of personnel and property on site.
Reporting to General Manager
ASCON Group, (ETA) Abu Dhabi
June 2008 - March 2010
Site Project Manager (Operations & Maintenance)
Projects: Marina Mall Abu Dhabi
Responsibilities:
Managing Electro-Mechanical and Fire alarm/BMS/Lifts/BMU’s contractors.
Managing more than15 contractors/subcontractors and 53 staff including supervisor and engineers.
Preparing Daily/weekly/Monthly Facility Management Reports
Helping the contractors in technical issues related to maintenance (Electrical, Also some systems of Mechanical).
Responsible for verifying the quote submitted by the contractors and authorizing the same and once works are completed signing off the job completion.
Certifying the invoices submitted by the contractors
Handling the Energy Consumption Reports
Managing small projects within the organisation.
Manage the preventive and corrective maintenance tasks
Monitoring & guiding the team in daily operation.
Conducting performance review meeting for the contractors/subcontractors.
Reviewing invoice submitted by the contractors for the works instructed/completed.
Managing/supporting the events organized by the client.
Co-ordinating with the client’s Operation/Project/Marketing team.
Store Management.
Dealing & Coordinating with Vendors.
Liaising with Client
Liaison with CDA
Liaison with Govt. Authority
Managing SLA and KPI.
Overall responsibility for security of personnel and property on site.
Reporting to Project Manager
Shiv Shakti Facilities India Pvt Ltd. New Delhi (SSFIPL)
October 2004 - June 2008
Maintenance Manager (Operations & Maintenance)
Responsibilities:
Managing KPI and SLA
Managing more than 25 contractors/subcontractors and 175 staff including supervisor and Engineers
Managing Contract Management.
Responsible for budget Management.
Implementation of best business practices.
Client Liaison Manages facilities staff to deliver expected service levels to the client within the prescribed budget
Recruiting/ retention staff and training them appropriately to ensure competent work output.
Conduct market research to determine market requirements for existing and future contracts.
Coach team members and enable their formal in-company training.
Manage the preventive and corrective maintenance tasks.
Prepare periodic operations reports as required by the client
Attend/conduct client / internal meetings and take follow-up actions.
Tendering and bidding for new projects and additional works.
Takeover of new facilities and approval of snags.
Overall responsibility for security of personnel and property on site.
Reporting to General Manager
Indian Navy (IN)
September 1989 - September 2004
Petty Officer Electrical Power (POELP)
Responsibilities:
Managing Electro-Mechanical Services on various ship.
Managing 35 staff including supervisor.
Preparing Daily/weekly/Monthly Reports
Supporting for Planned Preventive Maintenance of all the Equipment on board ship
Monitoring & guiding the team in daily operation..
Dealing & Coordinating with Civilian and Vendors.
Trainings and Seminars
MEFMA Associate Facility Manager.
Foundation in Facility Management Course.
HABC Level 3 International Award in delivering Training ( Highfield International)
Institution of Occupational Sagety and Health (IOSH) ( DISS Qatar)
Parmit to work (Enertech Qatar).
Lock Out Tag Out (Enertech Qatar).
Confined Space Entry (DISS Qatar)
Medical First Aid (Enertech Qatar).
Fire Warden/ Marshall Training (Enertech Qatar).
Fire Prevention & Fire Fighting (Naval Maritime Academy).
Personal Safety & Social Responsibility (Naval Maritime Academy).
Health & Safety Trainings/Certifications
Diploma in Industrial Security & Safety Management, Fire Fighting & First Aid, NISM ( R ) Bangalore.
Medical First Aid (Naval Maritime Academy).
Fire Prevention & Fire Fighting (Naval Maritime Academy).
Personal Safety & Social Responsibility (Naval Maritime Academy).
Skills
Windows 2000/XP
MS Office,
Very good knolage in MS Excel and Power point
E-mail Writing Skills.
Time Management.
Excellent Proficiency in MS-Office