Enthusiastic Cash Applications clerk eager to
contribute to team success through hard work,
attention to detail and excellent organizational
skills. Clear understanding of Word, Excel, Adobe
Acrobat, and AS400 mainframe system. Motivated
with experience successful with exceptional typing and data entry abilities. Anticipating a position to telecommute from home, due to World Wide
Pandemic
PROFESSIONAL SUMMARY
Shield HealthCare Inc. - Cash Application Clerk
Valencia, CA • 01/2013 - 06/2020
WORK HISTORY
Worked in high-quality documents, and
spreadsheets for internal usage
•
Handled high-volume paperwork and
collaborated with Accounting/Finance
department to resolve payments for customers
•
• Provided clerical support to Controller and CFO
Provided quality clerical support through data
entry, document management, email
correspondence.
•
Kept physical files and digitized records
organized for easy updating and retrieval by
authorized team members
•
Used Excel worksheets, Alchemy web, and AS400
for daily updates.
•
Verified live customer checks for daily deposits.
Collected and processed payments.
•
Validated existing accounting problems and
reported into systems to assess quality and
implement corrective actions.
•
• Established and enforced internal controls,
SKILLS
• Telephone etiquette
• Administrative support
• Customer satisfaction
• Effective communication skills
• Documentation and paperwork
• Resource information
• File and database management
• Mail handling
• Bookkeeping
Proficient In Windows, and Microsoft
Outlook
•
• Inbound and Outbound Calling
Marysivile Pilchuck High School
Marysville, WA • 06/1984
High School Diploma
EDUCATION
ALOHA KAWAA E: aditqk@r.postjobfree.com
P: 661-***-****
A: Palmdale, CA 93551
Shield HealthCare Inc. - Documentation Clerk
Valencia, CA • 04/2007 - 01/2013
Shield HealthCare Inc. - Claims Adjudicator
Valencia, CA • 04/2002 - 04/2007
workflows and policies for tracking, reconciling
and reporting on accounting activities.
Performed routine closings, maintained clean,
accurate and accessible records and kept close
eye on transaction updates throughout each
quarter.
•
Handled day-to-day bank downloads and used
Adobe Acrobat to format daily work folders.
•
Filed and maintained back-up copies of
documentation in system
•
Updated end-user documentation to support
system changes.
•
Contacted doctors and professional healthcare
to obtain prescriptions and authorizations.
•
Transmitted documents within Enterprise
Workflow system and tracked changes.
•
• Prepared documents for renewals
Collaborated across departments and levels of
management to gain consensus on procedural
documentation.
•
• Documented pertinent information into AS400
Maintained information to stay compliant per
HIPPA guidelines.
•
Collaborated with team members and
management to meet goals.
•
Reviewed questionable claims to correct
omissions and errors.
•
Managed large volume of medical claims on
daily basis.
•
Used administrative guidelines as resource or to
answer questions when processing medical
claims.
•
Collaborated with claims department and
industry anti-fraud organizations to resolve claims.
•
Evaluated accuracy and quality of data entered
into agency management system.
•
Paid or denied medical claims based upon
established claims processing criteria.
•
Reviewed provider ICD-9, and Diagnosis coding
information to report services and verify
correctness.
•
Maintained knowledge of benefits claim
processing, claims principles, medical
terminology and procedures and HIPAA
regulations.
•
Examined claims forms and other records to
determine insurance coverage.
•