Emilio CASTRO ROCHA

aditqe@r.postjobfree.com 267-***-****

U.S. permanent resident. Rigorous quality systems specialist who has leveraged passion and experience within the food Industry, luxury goods, Jewelry and manufactory. Strong leadership skill sets to deliver consistently high-quality products to end customers.

Experience

February 2018 Catbird BROOKLYN, NY

- present Quality Control Manager –

• Stood up and led company-wide quality control department; scope of responsibility includes day-to-day management of quality operations (e.g., high-level planning of activities and resources, physical inspections, cross- functional communications), and hiring / managing team of 4 individuals Improved manufacturing practices decreasing rejection rate by ~2% through monthly quality reports done across the production line (~100 different styles) providing analyses and insights on trends and potential resolutions Developed robust quality standards (i.e., ~total of 150 detailed with visuals) and instilled a culture of continuous improvement to meet / exceed quality targets

Proactively organized daily workflow (e.g., color coding technique based on production priority)and ensure timely movement of repair orders and estimates to avoid delays Led training of QC and production team members to meet quality standards, ensuring adherence of procedures and specifications, and developing team problem solving skillset Boosted team morale and productivity by nurturing a culture geared towards positive reinforcement (e.g., strength- focused feedback delivery), continuous learning (e.g., through new technique training) and merit-based reward 2010-2017 THE OPPENHEIMER GROUP KENNETT SQUARE, PA Quality Controller - designated acting team manager, and selected (1 of 10 employees globally) to attend “Oppy U” one year-long leadership development program Managed quality of East Coast supply for South American mangos, New-Zealander apples and pears

(600k+ boxes year)

• Designated acting team manager, and selected (1 of 10 employees globally) to attend “Oppy U” one year-long leadership development program

Managed quality of East Coast supply for South-American mangos, New-Zealander apples and pears (600k+ boxes per year)

Led team of 10 quality controllers on ad-hoc basis, coordinating day-to-day operations, communication with sales, and USDA inspections, with full accountability for quality output and team performance Decreased customer complaints, driving enforcement of stringent USDA & internal guidelines, improving communication with exporters through quality & condition reports, as well as enhancing product inventory management

Designed product selection guidelines for specific key accounts, reducing cost associated with fruit rejection by 40%

Authored grower year-end summaries, providing sales team with benchmarking tool to rank exporters performances and advise future investments

Built trust with exporters and growers, leveraging fruit systems knowledge and interpersonal skills Improved communication with sales professionals, providing advice, guidance and recommendations accordingly with market demand

Proactively advised field buyers & commodity managers, responding to daily product quality inquiries Provided new hires with training related to criteria, tolerances and requirement on arrival inspection, developing their ability to react accordingly with market variations, and supply-demand discrepancies 2009 - 2010 DECOFRUT- CHIQUITA KENNETT SQUARE, PA

Account Manager - Fresh Express Program

Led Chilean apple daily inspections under strict parameters, providing growers and managers with quality control summaries. Improved organizational effectiveness through streamlined inventory management at East and West Coast sites (one-month exchange program at Oxnard, CA) 2008 WATT’S SANTIAGO, CHILE

Development Engineer at Engineering Department

Oversaw new development and handling of food & packaging processes in a facility manufacturing hydrogenated oils, tomato paste, fresh pasta, marmalades and fruits concentrate Education

2017 HACCP SAFETY MANAGER (certification in progress) 2002-2007 UNIVERSIDAD DE CONCEPCION - CHILE

Bachelor of Science. Major in Food Science and Technology Launched first time research project on wild honey with local farmers to develop automatic recognition method, figuring floral origin, and classifying purity based on flowers proprieties. Involved in HACCP food safety implementation at local meat factory

Personal Volunteer at “MANNA” - Philadelphia, PA: led preparation of medically-appropriate meals for people suffering from life-threatening illnesses

Activities & interest: culinary arts, nutrition, international travels, yoga practice, theater (3 years)