DOMINIC GILMOUR, PMP
SKILLS
Strong understanding on how to
position team to use their talents
optimally while supporting company
culture and standards
Assessment & Cloud Foundation
involvement including Cloud Council
and vendor neutral guidance
Lead cross-functional teams &
communicate technical specifications
to support business goals
Evaluate customer feedback &
market position to develop and
implement a product strategy for
diverse functions including CRM,
loyalty, hotel, gaming and point of
sale
Improved regulatory compliance on
data privacy, PCI, GDPR, CCPA,
Gaming and SOX compliance
through automation and process
improvement
Plan, evaluate, and prioritize
business initiatives to ensure
alignment with corporate objectives
Design performance improvement
plans to drive product development
through software lifecycle
Identify operational improvement and
risk mitigation opportunities, and
suggest actionable solutions
Cultivate cross-functional
relationships with staff, industry
partners, vendors, and clients
Developed new Corporate
Accounting processes for the new
hotel including: G/L, Audit, Accounts
Payable and Procurement
Accomplished IT professional with over 10+ years of experience in DevOps and 5 years in AWS designing complex, larges scale cloud-based digital products and leading teams to execute industry-changing technology platforms that support current and future organizational goals. Hands-on experience in AWS and Azure. PROFESSIONAL EXPERIENCE
Edge Communications
IT Consultant October 2020 – Present
Servicing hotel management companies for properties spanning multiple brands and ensuring the smooth transition of IT assets for each of the relevant sites.
• Developing migration plans to the cloud utilizing an iterative approach while focusing on cloud advocacy, IT environmental assessments, readiness, planning, migration strategies and documenting an overall operating model.
• Using AWS Native Services including AWS Server Migration Service, Database Migration Service, VM Import/Export, ETL and IaaC automation tools including Cloud Formation and Terraform for building infrastructure.
• Built strong relationships with business partners to ensure technology aligns with business priorities.
MGM International
Lead Application Architect October 2019 – August 2020 Evaluate Hotel and F&B application technologies and their inter-relationships while establishing an architecture framework for the enterprise. Hands-on in AWS.
• Designed APIs and built microservices in ECS (Docker) to deliver the required functional and technical requirements including security, reliability
& performance for a mobile development project.
• Led a 10-person team that developed CI/CD pipelines in AWS for multiple software development projects that ranged in complexity.
• Responsible for design and migration strategy of rehosting on-premise F&B applications to the AWS cloud utilizing native migration tools and services.
• Utilized DevOps automation tools like Jira, GitHub, Jenkins, and Terraform.
• Experience with most layers of AWS offerings and integration – migrated existing app solutions into virtualized hosting environments using EC2, S3, VPC, ELB, Lambda, Auto scaling with Cloud Watch metrics integration. San Manuel Band of Mission Indians
Solutions Architect August 2016 – October 2019
Collaborate with executive stakeholders while managing six cross functional project managers to design and deploy profitable cloud-based solutions for the tribe.
• Leveraged AWS to orchestrate the design and implementation for line-of- business solutions in a Virtual Private Cloud using EC2 instances and S3.
• Migrated all POS Tribal owned F&B restaurants to a multi layered, secure & compliant EMV enabled credit card payment gateway cloud infrastructure.
• Led a team that built an automated processing solution which lets casino marketers spot activity including win/loss & total spend in real-time utilizing MuleSoft APIs, ensuring the guest receives proper attention.
• Transformed corporate business and functional requirements for projects in the pipeline into architectural designs that refined and delivered capabilities and improved the tribe’s financial IT investments.
• Coached team to adopt new business strategy while communicating a clear vision & value-add to IT department and executive stakeholders. Denihan Hospitality Group
Senior IT Manager of Application Architect December 2014 – July 2016 Empower the IT team and led all property Hotel GMs and Corporate Operational Managers in assessing business gaps across various departments.
• Chaired the Oracle Cloud based Opera PMS Deployment Project while managing the project portfolio across 10 hotels in four cities.
• Accelerated an eCommerce project to integrate an in-room mobile technology solution that supported prepared ordering services for The James Hotel; designed, implemented, and trained technical experts.
• Produced and presented technical design artifacts, include UML diagrams, sequence diagrams & deployment diagrams for a new Payment Gateway.
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NEW YORK, NY
DOMINIC GILMOUR, PMP
CERTIFICATIONS
AWS Solutions Architect - Associate
AWS Cloud Practitioner
PMI Project Management
Professional (PMP)
PMI Agile Certified Practitioner
(ACP)
TOGAF 9.1 Certified
Six Sigma Green Belt
ITIL Foundation Certified
SIM Regional Leadership Forum
TECHNICAL SKILLS
Six Sigma • The Open Group
Architecture Framework • Agile
Methodology • DevOps • CI/CD •
PMI/PMBOK • Project Planning •
Quality Assurance • Technical
Support • ITIL • Data Security •
Wireframes • User Stories • A/B
Testing • Requirements Gathering •
ROIs • API Management • Mulesoft •
AWS Cloud Migration • AWS Cloud
Infrastructure • AWS Cloud Security •
Java 8 • JSON • Node JS • Python •
.Net • Python • Kubernetes • Docker •
Jenkins • GitHub • Jira • Terraform
EDUCATION
Bachelor of Science: Business
Administration, Computer Science &
Management Information Systems –
University of Nevada, Las Vegas
(UNLV)
Las Vegas Sands Corporation
Senior Product Manager March 2013 – December 2014
Engage stakeholders to gather feedback and help strategize on a direction for the property’s loyalty program, including the global development of enterprise rewards.
• Conceptualized, developed, and implemented digital transformation and profitability improvements related to LVS loyalty and rewards programs.
• Partnered with stakeholders to manage the marketing department’s IT budget, develop roadmap, & identify costs of projects for upcoming year. Caesars Entertainment
Product Manager April 2012 – February 2013
Total Rewards Mobile SME for Caesars Entertainment Operational Customer Relationship Management department and IT department.
• Identified, documented, and developed functional specifications related to Total Rewards mobile gaming, CRM and leisure offers based on guest preferences and past behavior.
The Cosmopolitan of Las Vegas
IT Project Manager January 2010 – March 2012
Independently managed all components of the Casino system implementation project & was instrumental in the successful opening of the resort in Dec 2010.
• Responsible for IT budgeting & owned project scope, timeline, QA & overall cost for each aspect of the casino project in preparation for the grand opening.
• Evaluated company capital and expense guidelines to properly build schedules and allocate resources.
• Delivered RFPs, scope, qualified vendor bids, and negotiated contracts.
• Acted as ‘Trusted Technology Partner’ to C-level business stakeholders.
• Made decisions that advanced the gaming/casino business strategy while continuously evaluating and mitigating the risks associated to the specified initiative.
• Coordinated major system upgrades, and outlined tasks for contingency rollback scenarios, validation testing, and communication planning.
• Met with NGCB regulator to review MICS and system design proposals. Anakam
Mission Advocate, HSIN Outreach September 2009 – January 2010 Successfully migrated multiple organizations onto the Homeland Security Information Network (HSIN) 2.0 platform and in compliance with business requirements from Community of Interests Organizations (COI's).
• Liaised across federal departments and promoted a collaborative environment that interoperated between DHS mission areas including: intelligence, law enforcement, emergency management, and critical sectors.
• Worked with homeland security offices and communities to securely share non-classified information.
Fontainebleau Resorts
Project Manager/Sr. Business Analyst August 2008 – September 2009 Primary liaison between project managers and business partners, and researched, analyzed, and mapped business processes, wrote SOPs, RFP's, and other business documents including business cases as needed.
• Reviewed projects with executives to maintain alignment with operational business requirements.
• Developed project plans to coordinate resources, staffing, and scheduling for casino management system custom interface development and application implementation.
MGM MIRAGE
Senior Business Analyst August 2006 – August 2008
Represent hotel, retail, food & beverage, marketing, accounting, compliance and casino operations spanning 17 properties across the United States.
• Conducted JAD sessions and authored use cases for business, functional, and data requirements to develop for CMS Assessment project.
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NEW YORK, NY