Resume

Assistant Medical

Location:

Concord, MA, 01742

Posted:

December 19, 2020

Contact this candidate

Resume:

Pharah Delius

*** ******* ******

Lowell, Ma ****0

E-mail aditou@r.postjobfree.com / Cell 315-***-****

CAREER OBJECTIVE:

To obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with people.

EDUCATION:

·Associate in Human Services, Quincy, Mass

Graduation 8/2002

·Bachelor in Social Science, Minor on Psychology,Upper Iowa University

Graduation 5/2009

CERTIFICATE:

Certify Nursing Assistant (9/2004)

Home Health Aide

Applying for Coder certification

Resiliency Training phase II

HIPPA, CBNE, Cyber Awareness, OPSEC, NO FEAR, Suicide Awareness, SHARP, Anti-terrorism

Army Substance Abuse, Composite Risk Management, Cultural of Competency, Employees Safety Course

Ethics, TBI, ASAP, Security Training

Summary of Qualification:

·Twelve years’ experience working in the healthcare industry: Nursing Assistant, Assistant Case Management, and Medical Support Assistant.

·Competent at managing responsibilities in high-volume atmosphere.

·Skilled at interacting and working with people with diverse background.

·Sensitive, caring and professional attitude toward staff, patient and their families.

·Hard worker, quick learner and ability to assume responsibility.

·Work well under pressure as part of a team.

·Polite, respectful, and courteous manners.

·Responsible efficient and flexible Ability to work in a fast-paced, intense environment smoothly.

·Ability to elicit confidence and build rapport.

·Talented in problem solving and office design.

·Perform effectively despite sudden deadlines and changing priorities.

·Proven Competence in working with other in a team effort.

·Proficient in the use of computers.

·Train and supervised work crews.

PROFSSIONAL EXPERIENCES:

12/07/20-Present (Health Technician ( TELE HEALTH CLINICAL)

Serves in a generalists role to support and manage Telehealth operations, performs a full range of duties and is responsible for day to day operation of Telehealth services at the assigned location as well as between the assigned location and remote sites of care.

Preparing medical and telecommunications equipment to be used for clinical examinations and treatment. Serving as a Tele presenter within scope of practice during clinical video Telehealth and VA Video Connect encounter including establishing and maintaining video conferencing connections, making introductions between patient site and provider site.

Serving as an imager and clinical data manager for store and forward Telehealth encounters including capturing images, collecting data and transmitting then electronically for clinical review

Receiving and scheduling requests for simple and complex intro-facility and inter-facility Telehealth appointment using an electronic resource-based scheduling system

Screening patients for Telehealth modality and referring patients that do not meet the established criteria to appropriate care. Providing patients education via approved materials.

Configuring, installing, troubleshooting, cleaning and performing minor routine maintenance of assigned Telehealth technology

Providing established education and training to veterans, staff and providers on the use of Telehealth technologies and serving as a point of contact to answer questions and address concerns related to these technologies

Arranging and completing test videos calls with Veterans to prepare the Veterans for clinical encounters using Telehealth technologies

11/10/2016-12/7/20 (Family Care Clinic Medical Support Assistant, Fort Stewart Ga

Train in developing the ability to performs a variety of receptionist, clerical and record keeping duties associated with patient care and treatment in one or several clinics responsible for a variety of medical services

Receives telephone calls and visitors, ascertains the nature of call or visit, obtains identifying information and determines the nature and urgency of the patient’s request.

Applies guidelines concerning release of patient information. Verifies patient’s eligibility for treatment (DEERS CHECK, HOSPITAL INSURANCE CARD UPDATE ETC)

Schedule and coordinates appointment for patient with various clinics, ensure all treatment requested by the physicians has been scheduled and rescheduled appointments when necessary

Coordinates the scheduling in order to avoid conflicts in different clinic schedule .ensures appointments are timely and in accordance with physician’s request

Explains necessary test preparations to patients

Obtains and reviews medical record of patients prior to scheduled appointments. Files results of laboratory results, X-rays, EKG etc. in medical records. Records a variety of physician’s order to various charts, identifying various chemical compounds, symbols and records prior to forwarding to medical records room

Interviews new patients to the clinic. Determines nature of visit, provides information on appointment, clinic hours and services. Refers ineligible patients to Patients Administration Division. Types a variety of material including progress reports, medical summaries from oral instruction

Knowledge of MEDCOM FROM 774 AND WINNACH FORM 1424

Manage all specialty referrals utilizing the composite health care system (CHCS), the TRICARE Information Portal, Efax system and local tracking databases

Receive patient information and compile into health care management system

Ensure appropriate management of patient medical information

Perform receptionist and clerical support for in/out processing of patients

1/2015-11/10/2016 (Emergency Room Medical Support Assistant Fort Stewart, GA

Train in developing the ability to interview Patients to identify the nature of problems

Train in developing providing emotional, physical comfort and safety needs of patients. Ability to understand medical and mental health cases for appropriate schedule.

Train in developing the ability to assist and empathize with service member situations, abilities and capabilities and arrive at a reasoned conclusion.

Train in developing the ability to inform and give guidance and assist patient care including checking in patient to be seeing, receiving and returning telephone call, charting, filing.

Train in developing the ability to establish and maintain effective working relation with staff and client. Ability to communicate effectively, both orally and in writing with people varied background.

Able to demonstrate excellent hand and eye coordination and safe work record

Able to demonstrate high energy level and a pro-active attitude with exceptional work ethic

Able to be consistent with excellent leadership skills and training and competent and reliable professional committed to top quality work

Train and developing the ability to Scheduling and closing and charting report daily

Knowledge of Medical Terminology

Completes request forms for individual patient orders blood work and other request

Initiate medical records in accordance with current regulations and policies

Scanned medical records into HAIMS (healthcare Artifact and image Management Solutions)

Close out forms following patient discharge

Retrieves medical records for physicians, patient inquires

Review medical records to ensure completeness are required by standard operating procedures

Utilize computer based programs to identify and charge records out to authorized borrowers

Provide front desk customer service to patients by verifies Patient eligibility for treatment (DEERs check, Identification Card etc)

Retrieve data from various information sources to answer question respond to correspondence

Provide information on rights and benefits of personnel.

5/2012-1/2015 (Medical Support Assistant Fort drum, New York 40 hrs/wk

Train in developing the ability to interview Patients to identify the nature of problems

Train in developing providing emotional, physical comfort and safety needs of patients. Ability to understand medical and mental health cases for appropriate schedule.

Train in developing the ability to assist and empathize with service member situations, abilities and capabilities and arrive at a reasoned conclusion.

Train in developing the ability to inform and give guidance and assist patient care including scheduling all type of appointments, receiving and returning telephone call, charting, filing.

Able to demonstrate excellent hand and eye coordination and safe work record

Able to demonstrate high energy level and a pro-active attitude with exceptional work ethic

Able to understand the basic skill in the use of military computer software application such as Armed Forces Longitudinal Technology Application (AHTLA), Composite Health Care System (CHCHS) and Healthcare Artifact and Image Management Solution (HAIMS) for drafting document, Data management and tracking. The Ambulatory Data System (ADS, Medical Application and Process Solutions (MAPS) Patient Appointment System (PAS), Defense Manpower Human Resources System information (DMHRSi), and Clinical Information System (CIS)

Able to be consistent with excellent leadership skills and training and competent and reliable professional committed to top quality work

Knowledge of Terminology

Retrieves, prepares and file medical record for scheduled appointments

Maintains and files medical record utilizing the terminal digit file system

Maintains the outpatient accountability/record tracking system with the medical treatment facility

Responsible for maintaining a proper flow of administrative work by following established guidelines and policies governed by AR 40-501 and 40-66.

Ensured proper and appropriate work load and data that captured cancellations /rescheduling, no show entries, encounter forms,CPT AND ICD 9 AND ICD 10 CODE and date entry for special cases involving encounters for clinics, soldiers Readiness and welcome center and appropriate clinic

Scheduling process utilizing computerized appointment management scheduling package, appropriate enrollment and assignment process and sick call processing. Referred phone calls and visitors and provide general, non-technical information

10/2009-5/2012 Guthrie Clinic (Nursing Assistant Fort Drum, New York 40 hrs. /wk.

Train in developing the ability to provide personal nursing care, support duties for diagnostic and technical treatment procedures, such as setting up and special medical equipment and apparatus, caring patients, observing, recording, and reporting changes in their behavior, and reassurance and encouragement. Demonstrated dependability for duty and flexibility in work assignments and hours in previous assignments.

interact with all patients and customers in a respectful, friendly, yet professional, manner in every situation; take and monitor vital signs, including pain level; provide basic patient care such as enter patient information into computerized clinical record; perform EKGs

Receive and in-process each patient on the computer

Ability to provide a range of patient care and contribute to the completion of the nurse care plan and recovery of patients

Measure patient distance and near visual acuities with and without glasses/contacts

Conduct and record central and peripheral visual fields

Able to exhibit a self- starting high energy level and proactive can-do attitude with exceptional work ethic

Perform scrub or circulating Operating Room duties, with primary emphasis on variety of surgical specialties of all groups

Maintain aseptic procedure during preparation for, and assistance with surgical procedures

Measures the distance and near visual acuities with and without glasses/contacts

Select, assemble and organize supplies, equipment and instruments for specific surgical procedures in accordance with operative work sheets, physician preference card and/or conferring with physicians and/or charge nurse.

Utilize office automation software applications such as Microsoft office to compile various reports and documents

Train in developing to assist with providing emotional, physical comfort and safety need of patients

11/2006-5/2009 NAF (Child and youth Program Assistant Fort Polk LA-Fort Drum New York 40 hrs./WK

Train to serves as a Child and Youth Program Assistant (CYPA) in one or more CYS programs. Maintains control of and accounts for whereabouts and safety of children and youth. Assists in providing and leading planned activities for program participants.

Train in developing a program environment that promotes positive child and youth interactions with other children, youth and adults. Helps prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedule. Uses prepared curriculum/program materials and assists with developing a list of needed supplies and equipment.

Interacts with children and youth using approved child guidance and youth development techniques. Interacts professionally with staff members, parents, and the Command.

Supervises children and youth during daily schedule of indoor and outdoor activities, on field trips, outings and special events. Promotes and models safety, fitness, and health and nutrition practices. Notifies supervisor on health, fire, and safety compliance concerns. Helps arrange for/serve appropriate snacks/meals where applicable.

Observes a program participant for signs that may indicate illness, abuse or neglect and reports as directed. Notes special instructions provided by parents. Ensures children and youth (as applicable) depart with authorized person

Observes a program participant for signs that may indicate illness, abuse or neglect and reports as directed daily reports. Provides care/supervision, oversight, and accountability for program participants in compliance with DOD, Army and local policies, guidance, and standards.

Completes designated training requirements and records and tracks completed training on own Individual Development Plan (IDP). Participates in program evaluation as required. Assists in achieving and maintaining DOD/Army certification and national accreditation or Army equivalent. Performs other related duties as assigned

Review, analyze monitor and/or initiate supply transactions for medical and nonmedical items required to support primary clinic, central Materiel section, and anesthesia and endoscopy unit

11/2006-5/2009 NAF (Child and youth Program Assistant Fort Polk LA-Fort Drum New York 40 hrs. /WK

Interacts with children and youth using approved child guidance and youth development techniques. Interacts professionally with staff members, parents, and the Command.

8/2001-10/2005 Belmont Nursing Home (Nursing Assistant Belmont, Massachusetts 40hrs/Wk

Train in developing a range of patient/resident care and contribute to the completion of the nurse care plan and recovery of patients/residents.

In developing to observe patients/residents’ or resident’s physical or emotional status and refer Train deviations and/or problems to supervisor in a timely manner.

Ability to properly use equipment, materials and supplies in simple diagnostic and treatment procedures such as bladder scan, continuous passive motion device, blood glucose monitoring machine, specimen collection, etc.

Train in developing to communicate effectively with patients/residents, their families and other health professionals.

Ability to assist in the full range of nursing care to patients/residents with physical and/or behavioral problems in a hospital, long term care or outpatient setting under the direction of a Registered Nurse and/or Licensed Vocational Nurse/Licensed Practical Nurse.

Ability to communicate orally with patients/residents, families, interdisciplinary team and other personnel. This includes serving as a preceptor to new CNAs by assisting with the coordination of their orientation and overseeing/assessing their practical experience while in a clinical setting.

Ability to recognize and react to emergent patient/resident care situations and intervene while waiting for assistance. For example, recognizing need for basic life support, controlling bleeding and assisting with behavior crisis, etc.

9/1996-9/2000 Housing Authority (Office Assistant Cambridge, Massachusetts 40hrs/WK

Performs Human Resources functions, mail service, calendar, filing and other administrative tasks.

Performs functions including property accountability, equipment, inventory management, property use and disposal, energy usage and hazardous materials disposal coordination. Compiles data and prepares reports related to property and supply.

Receives, inspects, classifies records, stores, safeguards and issues property, equipment and supplies. Maintains records for vehicle fleet, and prepares annual program for vehicle needs

Responsible for the mail distribution which includes determining who must receive the various accounting documents based upon work assignments of a large staff of accountants and accounting technicians.

Prepare hard copy documents to be scanned and coordinate their transfer to the Office of Management Services for scanning by boxing contents, determining and describing the box contents, and entering all applicable information in the bureau's archival system. Order all supplies to support management and staff

Provides assistance to the support staff in the day-to-day activities in matters relating to the administration of the office.

Schedule meetings and conferences

References:

References

Winn Community Hospital, Fort Stewart GA

NCO Supervisor :

SFC Torres

Cell phone: 210-***-****

Co-worker:

Tara Mensah

Cell: 719-***-****

Angela Madison