Quality Engineer Safety

Eric James Peterson

I am a dedicated Continuous Improvement Professional. I over 2 years of experience working as a Supplier Quality Engineer. I am proficient in providing detailed root cause analysis for all quality and safety events. I have supported quality problem troubleshooting with suppliers’ processes and product non-conformities. I worked for John Deere as a Continuous Improvement Representative using W-Planner and Dynamic line Balancing Tool to balance the workflow for various departments. I am also familiar with Vis viewer to create Operator Method Sheets (OMS) to help operators. I have implemented an improved 5S standard for all John Deere facilities. I have facilitated corrective actions and have led supplier audit programs as well. I am proficient in MS Office Suite and is an adept communicator. I have been a key piece of the puzzle for Bossard allowing us to make partner with John Deere for the first time ever, 3 years in a row.

Summary:

Enthusiastic with passion and drive for results. Personality and engagement skills enable me to motivate the success of others.

Integrity and strong work ethic and able to lead through example, driving accountability with the team by demonstrating true leadership qualities.

Education:

2014 B.S. in Business Administration/Management, Magna cum Laude, Upper Iowa University

Dean’s list four straight years in college as well as some graduate work in labor law.

Certifications:

March 2013 Six Sigma Greenbelt, John Deere

April 2018 GD&T, Hawkeye Community College

Professional Experience:

Bossard America, Cedar Falls, IA August 2018 - Present

Supplier Quality Engineer

Responsible for investigating, analyzing and correcting problems in quality, production and control plans with suppliers. Perform audits and implement new strategies at suppliers to meet global engineering standards and specifications. Assist in the training and development of new employees as well as annual training of current employees. Proficient at filling out 3 legged 5 whys to determine root cause and help in developing permanent corrective actions.

Responsibilities:

Help to ensure that accurate supplier rejection information is communicated to the supplier as well as follow thru with corrective actions.

Lead supplier audit program incorporating proprietary auditing criteria and techniques.

Assist with the development of training material and conducts training sessions on Quality concepts.

Develop and implement supplier improvement programs for new and current suppliers.

Integrate and collaborate collectively with other global unit resources to increase efficiencies.

Provide the support required to successfully evaluate and resolve issues and bring to closure any customer quality issues based on supplier non-conformances.

Assist customers with new part prints to ensure there are no quality concerns with new print parts and to provide input on the capabilities of suppliers to customers.

Interpret all engineering standards to address any concerns throughout the supply chain.

Rydell Chevrolet, Waterloo, IA May 2018 - August 2019

Sales Consultant

Built customer relationships with new customers and strengthen relationships with repeat customers. Provided quality products to the public and strive to meet every customer’s needs.

Responsibilities:

Worked efficiently in a team environment as well as on an individual basis.

Met all goals set by the dealership.

Strived to improve customer relationships.

Promoted and marketed the company through commercials and events.

Extensive research to find quality products that to fit customer needs.

Continued to grow product knowledge to keep up with improving technology.

Target Distribution, Cedar Falls, IA August 2017 - February 2018

Operations Manager

Provided leadership as an operations manager for a fortune fifty supply chain. Ensured compliance and workplace safety along with USDA food regulation guidelines. Responsible for directing and managing 20-30 employees to align with Target processes and standard work. Managed daily and weekly staffing decisions to ensure daily production orders are completed on schedule. Charged with all end of shift administration work to input employee’s hours to meet budgetary guidelines set by headquarters.

Responsibilities:

Supervised 20-30 hourly employees with the goal of 100% job knowledge, productivity, quality, reliability and safety through continuous engagement, coaching, development and performance management.

Used Targets Continuous Improvement principles and the voice of the team to drive improvements in all areas. Drove improvements through the standard work process to maintain Targets Best in Class standard.

Second shift facilitator for all emergency situations. Responsible for the safe and timely evacuation of the facility as well as the point of contact for emergency personnel.

Involved in the 5S expectations of the departments as well as making sure the first in first out practices are being followed to ensure food safety.

Set daily goals for all team members.

Adjusted personnel to meet daily production needs and to meet budgetary guidelines for the department.

Provided detailed root cause analysis for all quality and safety events including critical downtime situations.

John Deere, Waterloo, IA April 2007 - August 2017

Safety Auditor/Assembler

Responsibilities:

Served as a Continuous Improvement Representative for various departments. Drove improvements through total quality management, using strategies like no fault forward.

Used Wplanner to balance the workflow for various departments to ensure that all splits could be completed within the parameters set by engineering and standard work.

Used Vis viewer to create Operator Method Sheets (OMS) to give operators a visual of how to perform a task as well as a step by step written description.

Implemented an improved 5S standard for all John Deere facilities.

Managed multiple facility-wide projects, including the Total Preventative Maintenance program and the redeployment of Safety Ergonomics Alignment Measuring System.

Drove safety audit team to correct and complete at-risk action items from 37% to 98% complete in less than five weeks.

Provided innovative training to employees on company and facility-wide safety and new product programs through use of PowerPoint, Excel and SharePoint.

Provided firsthand knowledge of parts and assembly’s to determine the process mode failure effects analysis for new parts and new options being introduced to the line.

Additional Experience:

Omega Cabinetry, Waterloo, IA

Inspector/Custom Expeditor with a 93% first pass yield.

Curries Manufacturing, Mason City, IA

Lead Brake Operator/new employee trainer. (Over 4 years of experience in sheet metal fabrication).

D.H. Blatner, Avon, MN

Crew Leader. In charge of the tower offload crew.

References available upon request:

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