SIMONE BOETGER

Whiting, IA *****

Cell: 712-***-****

aditgm@r.postjobfree.com

SUMMARY

Top-performing administrative professional with a 7-plus-year track record in customer service, record keeping, and general office management. Strong background in MS Word, Excel, PowerPoint, and Outlook. Outstanding communicator known for multitasking and completion of assigned tasks within the deadline. Committed to addressing customer concerns with speed, accuracy and professionalism.

SKILLS

Sharp problem solver

Energetic work attitude

Telecommunication skills

Enjoy working independently or within a group

Strong organizational skills

Active listening skills

Courteous demeanor

Proficient with MS Office and Excel

Book

Clients

Keyboarding

Listening

Excel

MS Office

Microsoft Office Suite

Mill

Strong organizational skills

Cameras

Problem solver

Sales

Spreadsheet

Supervisor

Switchboard

Telecommunication

VoIP

Office administration

Training and coaching

Invoicing and billing

Data entry

Accounts payable and receivable

EXPERIENCE

PIONEER VALLEY LIVING AND REHABILITATION

Sioux City, IA

Business Office Manager 08/2020 to Current

Record daily collections of cash receipts and deposits to appropriate account.

Maintain resident trust, resident petty cash and facility petty cash.

Maintain an organized filing system for various office records and reports.

Assist with new admissions by gathering information from insurance companies.

Compile and maintain resident and employee files.

New hire onboarding and credential tracking.

Accurately codes, verifies goods and services rendered. Ensures all invoices are properly approved and remitted to corporate for timely processing.

Track attendance points and PTO requests.

Assist residents by gathering and submitting necessary documentation to insurance companies to insure continued coverage.

SABRE INDUSTRIES

Sioux City, IA

Department Assistant 04/2015 to Current

Check production schedule for new Job orders.

Enter new Job orders into Excel spreadsheet.

Determine on a daily basis which jobs are completed.

Close out all the completed jobs in Epicor.

Download travelers to share with customers.

Maintains the tool system (Issues tools, Discards old tools, and enters calibrations of tools in Epicor).

Files QC Inspections Cards as received.

Enter all reject tag data into Epicor system.

Compile weekly and monthly reports for corporate.

Maintain QC employee files.

Scan and file daily paperwork.

File and organize mill certifications.

Other duties as assigned by the QC Manager and/or QC Supervisor.

AVX CORPORATION

Fountain Inn, SC

Administrator/Sales Support 06/2014 to 09/2014

Worked switchboard, greeted customers and clients.

Compiled reports in Excel and Microsoft.

Answered and referred inquiries on parts and part numbers.

Signed people into log book and issued visitor badge to every non-employee.

Monitored security cameras.

Maintained professional demeanor.

TMONE

Dakota Dunes, SD

Telephone Account Manager 06/2011 to 05/2014

Set up landlines, cellphone, Internet and VoIP lines for business owners located on the West Coast.

I also took inbound calls from business owners concerning their AT&T accounts.

Due to my extensive knowledge of the plans, products and promotions, I would also verify sales calls and assist with training new agents.

EDUCATION AND TRAINING

BUSINESS LAW 2012

Western Iowa Technical College

Intro into computers which included the Microsoft Office Suite Keyboarding

HIGH SCHOOL DIPLOMA 2010

East High School, Sioux City, IA, US

ACCOMPLISHMENTS

Customer Service.

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Verified business orders on behalf of my manager to ensure our business customers were handled in a timely manner.

Administrative Assistant.

Created a more efficient Word and Excel database for forms, letters and documents, Weekly and monthly reports decreasing production time.

Trained new administrative staff members.

Contact this candidate