AMANDA MOODY

Engaging and detail-oriented professional with exceptional technology and programming skills and the ability to develop a team toward ambitious performance through creation of an inclusive and innovative team culture. Enterprise, AL 36330

adit9j@r.postjobfree.com

334-***-****

• Key Qualifications —

• Transformational leader with the ability to develop valuable professional relationships through a commitment to trust and transparency.

• Inventive and motivated professional with impressive leadership and management skills, adept at excelling in a fast- paced, collaborative environment by identifying opportunities for innovation.

• Creative problem solver with strong computer skills and the ability to work with all members of an organization to achieve business and financial objectives.

• Entrepreneurial leader with the capacity to use creativity to determine the best course of action for the business as a whole through use of skills that transfer across multiple industries and positions. Authorized to work in the US for any employer

Manager of Operations & Design

Uniquely Moody Designs by ACM

November 2018 to Present

I work independently to create new, unique types of artwork, home décor & furniture. I am skilled at using & combining various types of media, to include epoxy resin, acrylic, woods, metals, stones, all things natural, & many more. I am known to work with my customers early on to create personalized custom pieces that may include their personal pictures & belongings.

I pride myself on the happiness that my artwork gives to others. All pieces are completely unique.

Technical Support Rep. – Tier 2

Sutherland Global Services, Remote Engagement - Enterprise, AL February 2020 to October 2020

$13.00 - $14.00 hr

During my short-term contract with Sutherland I worked remotely on behalf of a well-known, successful, cable and internet provider. I worked at home in a lockable office separate from the house in order to maintain a safe and secure area to work in.

My team and I were responsible for handling all incoming calls and addressing the customer's technical concerns in accordance with company policies, while upholding a professional and positive attitude. Through the use of troubleshooting, analyzing, data collection, and with the aid of various system tools, we were able to determine and resolve the customer's technical issues and concerns, as well as educating them on future preventative solutions. WORK EXPERIENCE

I am proficient in various platforms and software applications such as: SAP based software, Salesforce CRM, Avaya, and more (* See also, "Technical Skills" listed below.) used to research and record all collected data pertaining to each case. Inventory Supervisor, Level 3

WIS International - Dothan, AL

July 2018 to June 2019

$13.50 - $14.75 hr

I was responsible for overseeing and maintaining the proper and complete collection of inventory data for various major retail stores, including Lowe's.

I supervised and lead a crew of up to 19 people while also working with the customer's regional, district and store managers to provide proper reports during and after the count. Once all data was collected, entered and confirmed I printed all final reports needed and created and emailed a client disk for the company. I built up a good repor with the various DMs that I had the pleasure to work with and was often requested to lead the Inventories in their districts.

I had the privilege of assisting and co-leading the collection and conformation of inventory for Lockheed on a number of Military bases, to include Fort Rucker.

A few of my other responsibilities included:

• Setting up a new game plan for each job and ensuring that I have the proper amount of people scheduled and placed in order to provide the most cost efficient results.

• Working alongside the Managers to ensure everything is prepped for a smooth Inventory count and proper tagging procedures are in place.

• Helping new managers to understand the inventory collection process and help them through it with less stress.

• Keeping up with, entering and submitting the various hours and pay rates of my crew to insure they are properly paid in a timely manner.

• Training new hires and continuing to work with them on the job so that they are able to grow and be their best selves.

• Driving the company van to get my crew to and from the job sites, sometimes hours away.

• And many other various duties required to insure each job was completed successfully and efficiently. Store Operations Manager

Hughes Pools & Spas - Enterprise, AL

April 2015 to May 2018

$14.00 - $16.00 hr

Demonstrated insightful leadership and enhanced clarity of mission through development of sales and marketing plans. Increased corporate visibility and stature as Enterprise Store's Brand Ambassador through use of social media, email, event planning, and personalized networking. Provided vision and guidance through market trend analysis to determine potential growth and sales performance. Employed exceptional ability to marshal essential resources by ordering, receiving, and maintaining product inventory of over $800K.

Selected Contributions:

• Streamlined operations and enhanced capacity of staff through oversight of training and day to day activities of new and current employees.

• Utilized business expertise to reach financial and operational objectives through establishment of innovative strategies.

• Delivered key contributions toward corporate success through filing system update; bookkeeping; testing, reading, analyzing, and rebalancing pool / spa water; checked, repaired, and replaced Polaris vacuums parts.

• Created environment for durable success through oversight of sales, marketing, assembly, and warranties of Big Green Egg merchandise.

• Maximized productivity and provided vital structure by operating forklift to unload orders, spas, and salt pallets from trucks and other large inventory items.

Office Manager

A3B AutoWorx - Enterprise, AL

December 2013 to May 2015

$12.00 hr

Created strong foundation for success while organizing office operations and procedures in close partnership with owner. Exercised sound judgment and discretion through coordination of schedules, appointments, and bookings; designed filing systems; reviewed and approved supply requisitions; and managed correspondence. Selected Contributions:

• Displayed notable management and reporting ability by monitoring and maintaining office supplies inventory.

• Demonstrated leadership and communication skills while managing customer inquiries and complaints. Head of Operations

The Metal Moon - Dothan, AL

December 2001 to November 2012

$900 - $1,150 weekly

Applied strong leadership talents toward management of a small family retail store. Employed business expertise to consistently achieve financial and operational objectives by establishing innovative strategies. Primary location: Sadie's Flea Market. Additional vendor locations included Dothan National Peanut Festival, Thunder Beach Rally, and other small annual festivals within tristate area.

Selected Contributions:

• Demonstrated calm, clear-headed leadership while ordering and maintaining over $500K in product inventory. Leveraged experience and skills to conduct bookkeeping and payroll for multiple employees.

• Employed refined relationship-building skills and collaborative mindset to develop a network of contacts for inventory.

• Increased revenue by creating repeat customer base; market trends analysis designed to determine potential growth; monitored sales performance.

• Increased revenue and expanded corporate reach through development of sales and marketing plans / programs for company sales personnel.

Associate in Applied Science (AAS)

Wallace Community College

EDUCATION

• Management Experience (10+ years)

• Leadership Experience (10+ years)

• Critical thinking (10+ years)

• Microsoft Office Professional - Word, Access, Project, PowerPoint, Excel, Outlook, Paint 3D, Notepad++

(10+ years)

• Visio

• VMware Horizon Client

• CorelDraw

• Inkscape

• Avaya

• Salesforce CRM

• Secure Remote Worker

• 3D Viewer

• Visual Basic

• Microsoft Expression Design 4.0

• Blender

• Repetier

• BlueStacks

• CMS

• Speccy

• Recuva

• Adobe Photo

• Adobe Connect

• Web Development

• C++

• HTML(5)

• CSS

• Evosus

• SAP based applications

• 3D Printing Software (basics)

• & more

• Inventory Data Analyst & Operations Manager Certified

• Watkins Certified Sales

• (see also: Certification Courses listed on my LinkedIn profile page.)

• Computer Networking

• Software Troubleshooting

• SAP CRM

• Problem Resolution

• Microsoft Office

• Aided in the development, coordination & supervision of the inventory database collection between Raytheon & Lockheed on several US Military Bases. (1 year)

• Microsoft SQL Server

SKILLS

https://www.linkedin.com/in/acmoody88

Additional Experience

• Graphic Artist assistant @ Dothan Printing & Litho.

• Kitchen Operations Assist. @ Bella’s Fine Dining

• Production Line Supervisor / Heavy Machine Operator @ Dunbarton Co. Certifications

• Inventory Data Analyst & Operations Manager Certified

• Watkins Certified Sales

• See complete list of certifications & skill courses on my LinkedIn profile page. LINKS

ADDITIONAL INFORMATION

Contact this candidate