BRIGITT M. ROMAN
Minneapolis, MN 55416
CREATING UNFORGETTABLE, FIRST-RATE, PROFESSIONAL EXPERIENCES CAREER OVERVIEW
THE MINNEAPOLIS CLUB Sales Development Manager; Minneapolis, MN 2019 to 2020 The Minneapolis Club is a private city club, bringing together an engaged community of talented and diverse people; connecting socially and professionally through extraordinary experiences
Design and execute recruitment of new members for the club from all available channels.
Attend club events and networking opportunities where potential new members are present.
Communicate a compelling message regarding features and benefits of the Minneapolis Club.
Proactively finds and cultivates prospective members, maintaining activity high enough to reach new member goals, conducts tours, thereby providing a continuous pipeline of new members. GREENHOUSE AGENCY Project Manager; Minneapolis, MN 2018 to 2018 The Greenhouse Agency, Inc. is an experiential marketing group offering fully integrated, brand building strategies, innovative consumer engagement tactics, and customized project management campaigns designed to cultivate brand loyalty.
Contract based - Freelance position in a continuously changing, multiple deadline driven environment
Define, clarify and develop project plans to support the achievement of the team to problem solve and drive results. LEVY RESTAURANTS Operations Manager, Guest Relations Manager; St. Paul,MN/ Brooklyn, NY 2015 to January 2020 With more than 200 locations supporting 15,000 restaurateurs nationwide, Levy’s delights millions of guests from exclusive restaurant’s, to All-Star events, stadiums, arenas, and convention centers.
Worked directly with Sales Reps exceeding monthly quotas by building strong relationships with high profile clients and accounts. Took on additional projects to support a seamless transition with new business volume and acted as primary point of contact.
Key player in supporting the company’s accelerated growth from $30M to $42M within one year. Championed new ideas and led improvements in areas of service, sales and relationships. Maintaining and organizing paperwork necessary to close orders.
Transformed previously-strained relationships amongst sales and operations teams. Fostered a collaborative work spirit with a customer-first attitude, and devised improved internal communication tools. DEBBI’S CATERING - ANN SATHERS, Manager/Sales;2008 to 2014 Supervisor;2008 to 2009 Chicago, IL Orchestrated catering sales and event management for large corporate clients throughout the Chicago area. Designed, planned, and catered events including weddings, parties, corporate meetings, conferences, trade shows, banquets, and special events. Partnered with accounting to ensure accurate billing and invoicing.Drove food and beverage sales by forming solid relationships with clients, which resulted in high customer satisfaction and a consistent stream of referrals.
Built a cohesive team through consistent support of internal staff and coaching and mentoring teams. Championed positive change, embraced diversity, and handled conflict positively.
Impeccably provided assistance and advice to sales teams while exhibiting a strong sense of urgency and teamwork.
Profit and loss statements and collection.
EDUCATION & SKILLS
ST. CATHERINE UNIVERSITY, Minneapolis, MN Certificate in Phlebotomy HUNTER COLLEGE, New York, NY Medical Billing & Coding Technology Snapshot: Microsoft Office Suite, FileMaker, Google Applications