EZE EMEKA KENEDY

Email: adit8l@r.postjobfree.com Home Address: 5 Taiwo Street Igando off Modina road, Lagos PERSONAL DETAILS

Date of Birth: 18th

August, 1982

Sex: Male

Marital status: Married

Telephone: 070********

State of Origin: Anambra

Religion: Christianity

PROFILE

Kenedy Eze is a top flight professional with many years in the Banking sector, Educational and construction firm.

I am a dedicated and enthusiastic individual. I have technical competence in general Business management; Customer service, Sales, Training, Peoples Management, Project management and Relationship.

I have a strong background in team leadership in a contact centre, execution of target programs & Relationship management. I am very analytical with the ability to challenge conventional thought and conceive innovative solutions.

Kenedy Eze has over 2 years Customer Service experience of providing excellent customer service to both walk-in and corporate customers. He has a background in team leadership in Customer service Centre & Relationship Management. He has been an administrator of a school for over 4years and has been able to establish a good legacy with remarkable achievements.

Objectives:

My objective is to work in a corporate environment with a strong business and social culture where customer’s satisfaction is priority, performance is promptly rewarded and employee growth is encouraged.

ATTRIBUTES

Quick Learner

Enthusiastic Good interpersonal skills

Hard Working and dedication to work.

Excellent communication and interpersonal.

Ability to work with less supervision.

Goal getter.

Can do skill.

EMPLOYMENT HISTORY

Field Mill supervisor @ AGRO NIGERIA LTD Egbe- Lagos ROLES

Prompt delivery of feeds to customers at demand and specification

Requisition of tools and materials required

Training staff on safety procedures

Prepare weekly report and advise Mgt on critical competitive measures

Proper maintenance of work tools at my disposal. Customer Service Officer @ UNION BANK PLC Ojuwoye Mushin Branch ROLES

Deliver personalized service over the phone to customers on various banking products

Attending to customers’ complaints

Reactivation of dormant account

Opening of savings, current and investment account

Electronic money transfer ( Inter-branch)

File management

Calling over of vouchers

Preparation of monthly returns

VICE PRINCIPAL @ LILY COLLEGE Ikotun-Egbe

ROLES

Custody and Maintenance of Academic records.

Maintenance of staff Records.

Preparation of Payroll.

Coordination and registration of Student for External Exams.

Conduction of seminar for teachers

Build excellent corporate image with parents and clients.

Drawing up a weekly status report, proffering of suggestions and recommendations to management on parents and client queries, complaints and agitations

Ensuring compliance to directives by staff

Organizing in house training for members of the staff

Managing the three arms of the school effectively ADMIN OFFICER @ IRON PRODUCTS INDUSTRIES LTD IKOTUN ROLES

Responsible for the management of company’s security system

Manage the maintenance of office equipment and utilities

Responsible for the management of the company’s Security system.

Manage maintenance of office equipment e.g. Air conditions, furniture, printers e.t.c

Responsible for control of site material movements.

Processing of Staff Identity Card.

Preparation of Petty Cash.

Ensure that office stationeries and other office needs like Drinkable water, toiletries etc. are provided.

Manage IPI Clinics and ensure proper upkeep of its facility and usage.

Manage the Medical Insurance Service offered by HYGEIA.

Manage the usage and consumption of fuel for IPI vehicles (Logistics).

Prepare regular reports on office expenses and budgets. LOGISTIC OFFICER @ IRON PRODUCTS INDUSTRIES LTD

ROLES

Renewal of vehicle particulars

Developing a clear workable maintenance program for trucks and fleet

Coordinate driver’s movement, administer fuel voucher and delivery notes

Coordinate and track movement of goods and delivery through logistics pathway

Execute logistics plan to move products to reach destination on schedule

Maintain accurate reports and records of all logistics activities.

Ensure drivers’ compliance with all safety rules and processes. PROFESSIONAL/ FORMAL TRAININGS

In House Training (Union Bank plc)

• Fraud Alert

• Basic Banking operations

• Flex Cube Application 3.0

• Service delivery improvement

• Telephony Etiquettes and call preparation

• Fundamental of Customer Service Delivery

• Stress management workshop

• Excellent Customer service Training.

COMPUTER COMPETENCE

Proficiency in the use of :

Microsoft word

Micro Excel

Corel draw

Power point

Peach tree

WORKSHOPS ATTENDED & TRAININGS

2011 WORKSHOP FOR PRIMARY AND SECONDARY SCHOOL TEACHERS o Theme: Equipping teachers for improved performance and productivity o MACMILLAN NIGERIA PUBLISHERS LIMITED

2017 SPEECH TRANSITION 1.0 SEMINAR

o Theme: PERSONAL DEVELOPMENT

o PRESTIGE DICTION BUREAU

2018 leadership summit

o Theme: DEVELPOING LEADERS OF TOMORROW

o Echoes of time

ISO 9001 TRAINING

HSE TRAINING

ACADEMIC QUALIFICATIONS

B.sc in Accounting University of Lagos

National Diploma in Accounting Lagos State Polytechnic, Ikorodu Senior Secondary School Cert. Exam Muslim College Egbe First school Leaving Certificate Local Govt. Primary school Egbe HOBBIES

Voluntary: Knowledge sharing, graphic design and adventuring, Playing piano, Singing, etc. LANGUAGES SPOKEN:

British English, Yoruba and Ibo.

REFREES: Available on request.

Contact this candidate