Cherry Tran

Customer Service

New Orleans, LA 90112

714-***-****

adit8j@r.postjobfree.com

Skills

-Adaptability

-Store merchandise stocking

-Inventory management

-Payment processing

-Friendly demeanor

-Customer Relations

-Shelf-cleaning

-Retail merchandising

-Cash Handling

-Multi-tasking ability

-Maintaining store appearance

-Product restocking

-Product and service sales

-Inventorying products

-Cash register operation

-Coupons and gift cards

-Payment accepting

-Cleaning procedures

-Cleanliness

-Bagging and packaging

-Identification checks

-Professional Summary

To gain long term employment. To be on the cutting edge with a company that puts value on people and the products they are sale. Honest and ethical, looking to call employees’ family. And to be in love with my job that can last a long time.

Work History

June 2012 to December 2017

Assistant Graphic art designer and fashion jewelry sales representative at Hell’s Art Gallery Santa Ana, CA

-Answered questions about items and works to support positive purchases .

-Helped clients complete the sales, upsales and join reward programs to promote loyalty, satisfaction and repeated buyers.

-Increased work loads by offering stimulating art Gallery price menus.

-Educated customers on promotions to enhance employer’s credible reputations

-Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

-Promoted client’s loyalty and trusts by delivering friendly service and knowledgeable assistance.

-Counted cash in register drawer at beginning and end of shift.

-Assisted customers by answering questions and fulfilling requests.

-Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.

-Worked with Artist and designer enhancements to complete daily counts and maintain funds security to minimize theft and mismanagement risks.

-Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.

-Helped over 54 guests every day by processing payments, monitoring reward accounts and resolving service concerns.

-Requested official identification for branding authorizations and verified top producers, consistently meeting strict legal standards of authenticity in every sales transaction

-Worked closely with Associates to solve problems and handle meetings’ attributes and concerns.

-Assisted customers with special services, event updates and promotions.

-Reviewed weekly agendas and circulating market’s with fresh informations and monitored price changes.

-Met and exceeded upsell goals by highlighting target obstacles and challenges with strategic promotional approaches.

-Replenished work areas with necessary supplies and organized shelves, racks and bins for optimal appearance.

July 2017 to December 2020

VIP Club Health spa New Orleans, CA

Service Representative

-Referred clients to various services by evaluating needs and providing recommendations.

-Assisted customers with prompt and polite support in-person and via telephone.

-Greeted potential partnerships with business dealings and offered assistance with selecting options, finding quality controls and completing transactions .

-Merchandised attractive shelf displays with current offerings to drive store sales.

-Drove store revenue by offering customers accessories and related purchases to complete selections.

-Opened new merchandise and stocked sales floor racks and shelves.

-Processed cash, check and credit card payments.

-Processed credit and debit card payments to complete purchasing experience.

-Delivered high level of assistance by locating products and checking store system for merchandise at other sites.

-Fielded customer questions to provide information about products, availability and pricing.

-Conferred with customers to understand needs and make targeted Product or Service recommendations.

Education

Vocational school, southern Cali.

nail technician, esthetician, real estate agent, group home specialist, financial services, massage therapist.

South Baylo University Anaheim, CA

Bsn Family Practice Nurse Practitioner

Poway High School Poway, CA

Freshman Graduate

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