Syeda Batool

adit55@r.postjobfree.com

408-***-****

Objective:

Seeking full time position as an assistant manager, admin, front desk, customer service representative.

Profile:

Positive ‘can do’ attitude in high pressure situations, solution oriented, self motivated, and always striving for self growth and development.

Ability to work efficiently in a team environment as well as independently.

Provide support and resources that solidify the interest of customers.

Attentive to the needs of others and customers of all age groups.

Great at developing interpersonal relationships and conflict resolution.

Skills:

Customer service

Team work

Management

Organization

Active listening

Decision Making

Excel, Word and computing skills

Fluent in English and Urdu

Professional Summary:

Lumber Liquidators ( CA ) – Assistant Manager

( ASM1 ) – 07/2020 – 12/2020

Providing excellent customer service and helping them in the showroom

Follow up with the customers

Responsible for daily support duties

Assisting in the execution of warehouse and stockroom

Helping store to achieve and exceed sales and profit

Overall management, supervision and operation of the store in the absence of store manager

Supporting other associates in achieving personal sales goals.

Home Depot ( CA ) – Cashier ( part time )

05/2020 – 11/2020

Customer services

Handling cash and transactions

Helping customers and look up information for online orders

Inform customers of upcoming sales and other promotions

Providing professional environment to the customers

Doing team work

Toys N Motion ( Great Mall ) – Manager 12/2018 – 03/2020

Handling cash, transactions and inventory

Processing online orders, applications and requests

Store supply ordering

Keeping records of customer interactions and transactions

Cashier and customer service

Providing feedback on the efficiency of the customer service process

Giving customer satisfaction and provide professional customer support

Recruiting new employees

Buffet City ( VA ) – Customer Service 09/2017 – 06/2018

Took and prepared orders with high energy and active team environment

Gave customers remarkable experience by providing flexible and fast service with a smile

Trained new employees

Maintained happy and welcoming co-working relationships

Restaurant supply orders

Answering high volume of phone calls

Transaction process

7 Eleven ( VA ) – Manager / Customer Service 10/2016 – 08/2017

Experienced in invoicing

Handling Cash and Transactions

Inventory

Managed Calendars

Order supplies and kept store organized

Trained new recruits

Education:

B.E. Genetic Engineering, Sindh University, Pakistan. 2014

ESL, Tidewater Community College, Virginia Beach, VA. 2017

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