Seeking full time position as an assistant manager, admin, front desk, customer service representative.
Positive ‘can do’ attitude in high pressure situations, solution oriented, self motivated, and always striving for self growth and development.
Ability to work efficiently in a team environment as well as independently.
Provide support and resources that solidify the interest of customers.
Attentive to the needs of others and customers of all age groups.
Great at developing interpersonal relationships and conflict resolution.
Excel, Word and computing skills
Fluent in English and Urdu
Lumber Liquidators ( CA ) – Assistant Manager
( ASM1 ) – 07/2020 – 12/2020
Providing excellent customer service and helping them in the showroom
Follow up with the customers
Responsible for daily support duties
Assisting in the execution of warehouse and stockroom
Helping store to achieve and exceed sales and profit
Overall management, supervision and operation of the store in the absence of store manager
Supporting other associates in achieving personal sales goals.
Home Depot ( CA ) – Cashier ( part time )
05/2020 – 11/2020
Handling cash and transactions
Helping customers and look up information for online orders
Inform customers of upcoming sales and other promotions
Providing professional environment to the customers
Doing team work
Toys N Motion ( Great Mall ) – Manager 12/2018 – 03/2020
Handling cash, transactions and inventory
Processing online orders, applications and requests
Store supply ordering
Keeping records of customer interactions and transactions
Cashier and customer service
Providing feedback on the efficiency of the customer service process
Giving customer satisfaction and provide professional customer support
Recruiting new employees
Buffet City ( VA ) – Customer Service 09/2017 – 06/2018
Took and prepared orders with high energy and active team environment
Gave customers remarkable experience by providing flexible and fast service with a smile
Trained new employees
Maintained happy and welcoming co-working relationships
Restaurant supply orders
Answering high volume of phone calls
7 Eleven ( VA ) – Manager / Customer Service 10/2016 – 08/2017
Experienced in invoicing
Handling Cash and Transactions
Order supplies and kept store organized
Trained new recruits
B.E. Genetic Engineering, Sindh University, Pakistan. 2014
ESL, Tidewater Community College, Virginia Beach, VA. 2017