PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

EDUCATION

MANDY

LEE

M

*** ** ***** ***, ******** Pines, FL 33025, 305-***-****, adit3x@r.postjobfree.com Dedicated and motivated professional with demonstrated strengths in customer service, time management and multi-tasking. Good at troubleshooting problems and building successful solutions. Excellent verbal communicator with strong background cultivating positive relationships and exceeding goals. Customer-Focused Verbal And Written

Communication

Critical Thinking

Microsoft Office Inbound call management Strong Computer Skills Property Manager September 2006 - August 2020

Fitz & Fitz Enterprises Inc. Tampa, FL

Managed residential and commercial property records, including tenant files, financial accounts, and maintenance histories.

Processed rental applications by completing background checks, monitoring credit histories, and assessing overall rental eligibility.

Coordinated preventive maintenance scheduling,lawn management, and general upkeep. Monitored leasing terms and conditions, making adjustments to standard leases when necessary. Online Data Entry/ Invoice Processor July 2004 - August 2006 Waste Kings Oakland Park, FL

Tracked daily activities in Microsoft Excel for consistent reporting and organization. Prepared itemized statements and invoices showing amounts due and services rendered. Created and negotiated proposals for new clients.

Oversaw bulk pickup schedule, including preparing for 15 clients appointments each week. Quality Assurance Specialist/ Customer Service Rep. December 1999 - June 2003 Talk.Com Sunrise, FL

Monitored associates with Quality control, tracking performance and implementing improvement plans to achieve desired expertise.

Trained newly hired employees on products,services, and phone etiquette. Resolved customers' service or billing complaints by fully investigating their accounts and adjusting their bill if needed.

Troubleshoot problems and developed successful solutions. Business Administration

Edison State College, Naples, Fl

L