Manager Food Service

Felicia Marie Jilek

**********@*****.*** 484-***-**** Sewell, NJ

Summary

Team-oriented, motivated, multi-tasking manager with extensive restaurant and food service experience seeking a career position that will incorporate training and development skills in a fast-paced environment.

Highlights of Qualifications and Skills

Staff development, training, hiring and scheduling

Food ordering, prep, cooking and serving

Bar inventory and management

Inventory, audits, database and back office proficiency

Charismatic and customer-centric

Accessible, professional and courteous

Enthusiastic and goal-oriented

Creative, consistent and organized leader

Work Experience

Maggiano’s Little Italy Hackensack, NJ

Training Manager

Supervise and train staff members while serving as head bartender

Manage and maintain bar inventory

Assure all employees are compliant with safety and sanitation requirements and maintain consistently unflappable customer service

Maintain professional and friendly demeanor while collaborating with team members in fast-paced, ever-changing environment

Bonefish Grill Tampa, FL

Regional Training Manager 2010-2016

Responsible for hiring of wait staff, bartenders, hosts and line cooks

Traveled to other locations to supervise front- and back-of-house staff and assist with restaurant openings

Scheduled all employees, organized bar cleans, meetings, monthly teach-backs and on-going growth and development workshops

Handled office organization, invoicing, record-keeping, inventory control, processing of P&L numbers and Central Inventory Systems software

Walt Disney World, The Polynesian Resort Orlando, FL

Chef Apprentice / Line Cook / Disney Cast Member 2009-2010

Prepped and cooked for up to 1200 covers per night

Entertained and ensured guest satisfaction while playing Disney character

Built white oak fires and managed eighteen-foot, open-view grill

Education

Johnson & Wales University 2010

Culinary Arts

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