Manager Store
Resume:
Michael David Haynes
San Diego California 92105
Phone: 480-***-****
E-mail: adisv1@r.postjobfree.com
Career outlook & goals
I am a highly driven professional with more than seven years of experience in sales, customer service, inventory management and visual merchandising. With intent to always to exceed customer’s expectations, I am proven player in sales, communication & customer interaction with an adaptable team leader skill set. I believe in teamwork & communication that is geared towards pushing people to achieve their own levels of success and promoting excellence in the areas of sales and customer service delivery above expectations.
Education
Alpha Omega Preparatory Academy
Grand Rapids, Iowa
2006 – 2010
Work Experience
Store Supervisor, Tommy Bahama
Scottsdale, Arizona
Oct 2019 - Present
As a Store Supervisor, it is my job to create a learning and nurturing environment for all retail team members that promotes sales and service success, internal career growth along with the ability to embrace strategies to increase qualified applicants for the company.
My job role includes:
-Identify and implement strategies to improve productivity in line with company core values.
-Consistently cultivate an environment of open, authentic dialog with store team, regional and home office partners.
-Achieve sales plan through efficient planning, execution, and business analysis.
-Follow MOD (Manager On Duty) programs, designed to enhance guest service & overall business success with customer loyalty.
-Embrace brand direction by integrating product knowledge education and fashion direction with the store team on a daily basis.
Sales/Marketing, Johnston & Murphy
Phoenix, Arizona
Nov 2018 - Oct 2019
As an ambassador, it is my job to create a store environment that is representative of a premium brand and adheres to an appropriate and effective set of core values that makes the store successful.
My job responsibilities include:
-Assisting in the implementation of visual guidelines, window changes and maintaining store appearance.
-Adhering to personal presentation guidelines.
-Delivering World Class customer experience paired with outstanding phone etiquette.
-Achieving financial goals; manages profitability through personal and team performance; executes company priorities.
-Meets and exceed personal sales plans.
-Assist in protecting company assets including accurate inventory and cash management.
Style Consultant/Manager, Dillards
Atlanta, GA
Nov 2016 - June 2018
Styling Consultant for Tommy Bahama clothing line, Selling Specialist, Visuals, Customer Service.
My role as a style consultant included:
-Attentive and outgoing in a fast-paced work environment and to provide excellent customer service to clients with diverse needs.
-Developing, implementing, and executing event coordination and advertisement by finding unique ways to connect with local customers and businesses to further expose the brand as a whole.
Assistant Store Manager, Original Penguin
Atlanta, GA
Mar 2016 - Apr 2017
Sales, Training, Operations, Floor-set/Visuals.
My role included:
-Reaching out to clients for store events to showcase new product and push the benefits of email capture and different events the store planned.
-Training new and current associates and overseeing visual executions for new merchandise.
Assistant Visual Merchandiser, Saks Off Fifth
Rosemont, IL
Jul 2015 - Feb 2016
Floor-set and overall design to the sales floor in all departments.
My role as an Assistant Visual Merchandiser included:
-Set up designs that lined up with company guidelines and to execute them in a timely manner.
-I oversaw CRO (Customer Reach Out’s) for different promotions and events that were underway at the store.
Manager, Kenneth Cole Productions
Rosemont, IL
Dec 2014 - Feb 2016
Operations, Daily and weekly sales goals, Floor-sets, and associate training.
My role as a manager at Kenneth Cole included:
-Maintaining a clean work environment on the sale floor and backroom.
-Drive sales and focus on key elements that drive the store to success, ADT, UPT, Email, etc.
-Oversee shipment and processing of new merchandise.
-Focus on team building with the associates and provide an upbeat and professional environment that represents the brand to our clientele.
Stylist, AllSaints
Rosemont, IL
Apr 2014 - Jan 2015
Customer Service, Wardrobe Events, and Visuals.
My role as a Stylist included:
-Offering advice to customers that was helpful and comprehensive and to provide feedback on certain styles in the store and assist with updating wardrobes.
-Being located next to the airport gave us the opportunity to interact with travelers from around the world; thus, making communication through different languages a key element.
References
Chris Johnson- Store Manager Johnston & Murphy
Leslie Stanley- Manager Dillards
Marianne File - Manager Dillards
Darin Dubree- AP Specialist
Contact this candidate