FF

F R E D E R I C F A M E N I

adispl@r.postjobfree.com

***, **** **********,

Montréal, H2K0C1 Canada

PROFILE

Holder of a bachelor’s degree in business administration, I held many different positions in the banking field since 2015. Indeed, my extensive knowledge in personal customer service support and business credit structuring are both an added value which I’d like to leverage along my career path moving forward. I’m a real estate lover, and passionate of entrepreneurship. I’m ready to face some new challenges into the real estate market and I’m confident that my banking experience will make a difference.

EDUCATION

Residential real estate broker license – OACIQ in process ACADEMIE DE L’ENTREPRENEURSHIP – Montreal, Canada

Mutual funds certificate Feb. 2017

International Bachelor in Business Administration (BBA) Apr. 2015 John Molson Business School, CONCORDIA UNIVESITY Montreal, Canada SKILLS

• Bilingual (French native, English fluent) • Project management

• Team management • Investment advisor

• Customer service support • Market analysis

• Credit analysis

• marketing strategy

• Credit risk management

• Business relationship management

• customer needs analysis

• Financial statement analysis

• Residential Mortgage lending

PROJECT MANAGEMENT EXPERIENCE

Property manager, HABITATSTAYS, Montreal – Canada Jan.2018 - Now

• Efficiently manage a portfolio of 25 condominiums for short term lease using platform such as Airbnb

• Assign tasks and manage a team of 5 housekeepers

• Provide extensive customer service support to our clients

• Superhost status on Airbnb

• Building and deepening customer relationship management (during the stay and after the check out)

• Business relationship development (proactively contact property owner to offer them our business solution)

CEO and founder of a Luxury shoe company, FAMENI, Montreal – Canada, Jan.2014 -Jun.2015 Created FAMENI, a luxury handmade shoe brand made in Spain

• Market analysis in the purpose of assessing customer needs

• Build and maintain long term relationship with suppliers as well as customers

• Use of social networks (Facebook, Instagram, twitter) to promote products and develop quality customer relationship management.

• Identifying key marketing opportunities.

PROFESSIONAL EXPERIENCE

Senior Business Banking advisor, CIBC, Nov. 2018 Now, Montreal Canada Imperial Bank of Commerce Canada

• Provide banking solutions (credit, investment, bank accounts…) to support Small Business clients growth

• Analyze clients risk by understanding their business financial statements, debt ratio, credit reports, etc.…

• Manage Clients generating up to 7 million dollars yearly revenue Financial advisor, CIBC, Jan. 2017 Oct. 2018, Montreal Canada Imperial Bank of Commerce Canada

• Proactively provide financial advices to clients to help them achieve short and long-term goals

• Transactional support: personal account opening, lending product application (mortgage, credit card, line of credit, loan)

• Retirement planning

• Engage with clients to assist them by offering investment plan to meet their long run needs

• Help them to setup a financial plan to positively improve their lives

• Business account opening, analyzing business statement to decide whether we can lend money to the company

Credit card service representative, CIBC, Aug. 2015 Dec. 2016, Montreal Canada Imperial Bank of Commerce Canada

• Engage with several clients every day to meet their immediate and future needs, offer advice, resolve client problems quickly, handle objections and complete sales for both personal and small business clients.

• Demonstrate the benefits and assist client sin using all channel such as Bank Machines, Telephone Banking, Mobile and Online Banking

• Seek to understand and advise clients based on a comprehensive financial planning approach including cash management, credit

• Peer coaching: efficiently assisting peers into developing sales technic as well as giving support while following bank procedures

• 3 crystal awards, 2 excel awards, 1 achiever award won regarding my sales performance

• Audit: Assist my team members in following and applying the right procedures while serving clients. Help them understand their mistakes.

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