James B. McDonald

*** ********* **., 815-***-**** adislq@r.postjobfree.com

LinkedIn: http://www.linkedin.com/in/jim-mcdonald-0508071ba

Summary

Objective

MANAGER/SUPERVISOR

With over 20 years of experience in manufacturing and warehousing, I have been successful at exceeding production, revenues, and quality standards by means of decisive and effective leadership. As a supervisor at Alcoa, my crew had the highest production and safety values in the plant. My focus has been, and always will be to exceed customer expectations and help my company to achieve production and revenue goals. I have been able to challenge my teams to successfully meet these objectives. In addition, my current leadership abilities along with the knowledge and experience I’ve gained throughout my career, will aid in helping the company reach safety, productivity, and quality goals, adding value to the company.

Skills

Experienced in lean management and manufacturing, team leader, production line supervisor, shipping supervisor, shift manager, group leader, and floor supervisor; skilled in warehouse management systems, leading cross-functional teams to meet customer demand and deadlines; quality control; material handler; dependable; organized; safety, goal and results oriented; excellent decision making skills. Proven ability to multi-task efficiently: from loading and unloading freight, updating systems along with inventory and piece count, training new hires to follow procedures in place and to work efficiently and safely; preparing products for shipment by performing quality checks, including all necessary paperwork, before shipments go out to insure all products meet or exceed customer standards. Recognized and named employee of the month 8 times throughout my career.

EXPERIENCE

JUNE 2017 – JULY 2019

COURIER EXPRESS Franklin Way, Marietta, GA

Freight Operations Supervisor

Provide Third Party Logistics coverage for big box retailers, such as Napa, Train, Office Depot, Staples, Wal-Mart, etc. Provide face to face interaction with drivers to help each one improve their skill sets and decision making abilities, as well as to look for ways to increase productivity while reducing cost. Also worked with contracting companies to precaution operations were implemented correctly, were on time, and to guarantee all operations were completed according to Federal and State guidelines. Safety and Quality are core values.

SEPT 2015 - JUN 2017

CON-WAY FREIGHT 2800 Forrest Park Rd. SE, Atlanta, GA

Driver Sales Rep (DSR): Double and triple trailers; maintained hazmat, and tanker endorsements. Received a lateral transfer of position held in LaSalle terminal.

FEB 2011 - SEPT 2015

CON-WAY FREIGHT 750 Progress Pkwy, LaSalle, IL.

Driver Sales Rep (DSR): Double and triple trailers; maintained hazmat, and tanker endorsements. Member of the lean management team and assisted our facility to reach Silver Status in the mission to implement lean management practices within the company. When interacting with customers, I took pride in meeting and exceeding expectations and fostering relationships. Worked overnight shift and ran intrastate deliveries following all company, state, and federal guidelines and regulations. The training of new hires, along with mentoring and coaching them on safe practices and damage-free handling, was also part of my job scope.

SEPT 2009 – FEB 2011

COSTCO Wholesale Morris, IL

Warehouse

Sorter/warehouse associate. Cross dock operations unloading product and filling orders for stores. Use of forklift and forklift clamp truck to separate product. Wrapped and transported materials to proper lanes for shipping for the grocery and dry goods areas. General housekeeping and maintenance.

MAY 2008 - FEB 2011

MCDONALDS Ottawa, IL

Manager

Management duties included organizing my shift crew; assumed responsibility for outgoing crew, releasing employees for the night as business dictated. Customer service and products that met the highest quality standards along with training and directing team members on effective methods, operations, and procedures. Addressed complaints to the satisfaction of all parties involved. Verified processes, managed quality of food to guarantee compliance with quality standards, maintained inventories, directed and assigned tasks to team members to complete before leaving. Quickly identified any IT problems or customer service problems and handled them in shift. Worked with teenagers and tried to instill respect and accountability in their job performance as well as basic helpful principles that would help them outside the workplace. Housekeeping, customer satisfaction, employee satisfaction, and safety were keys to this position. Held Illinois food sanitation license and kept up to date with food service technology and best practices by attending McDonalds University in Oak Brook, IL. Opened and closed store each morning by computer and took care of daily deposits, displaying qualities of trust, accurate money handling and dependability.

APR 2000 - SEPT 2005

JNS ASPHALT SEALING Ottawa, IL

Owner/Operator

Owned and operated a local asphalt sealing business. Purchased raw materials, provided job estimates, and kept timely records of all transactions. Assigned work to crew members as well as trained and coached crew on best practices. Marketed business by cold calling, referrals, advertising, word of mouth, and by competitive pricing. Employee safety, customer satisfaction and retention was our main goal. Helped all to see that our goals could be easily achieved by meeting and exceeding customer expectations. Did maintenance and housekeeping on equipment.

AUG 2000 - AUG 2004

ALCOA ENGINEERED PRODUCTS Morris, IL

Shipping and Production Supervisor

Supervised a crew of 8 to 14 people in the shipping department. Also responsible for overseeing the production crew once a week and worked with their manager daily to help with the 15 to 20 employees he supervised. Took the lead in all training of employees and championed ISO9001 training. I reviewed work schedules and records of employees and recommended appropriate actions to be taken. Safety and Quality were my main concerns and all employees were trained in all areas of safety and quality, which was ongoing to ensure world class performance. Production improved only after safety and quality improved. Met with outgoing supervisor daily and with all supervisors and managers weekly to discuss problems, goals, achievements, and upcoming production runs. Also ran a 10 ton overhead crane and trained crew members to operate the crane to load product on packing stations and flatbed trailers. Performed quality checks on all product and trained each member of my crew to do likewise. Led quality and production initiatives by cross-training and utilizing each team member to reach all safety, quality, and production goals (employee empowerment). We utilized FIFO, just-in-time, and lean manufacturing principles during my time at Alcoa. Set reasonable, achievable goals for employees to reach, and rewarded them when they did. The results, my team achieved the highest production rate, fewest quality defects, and no OSHA recordable accidents for one year, as we met shipping goals daily.

EDUCATION

AMERICAN INTERCONTENTAL UNIVERSITY Hoffman Estates, Il

Bachelor of Arts Business Management

·Concentration in Management

·Graduated Magna Cum Laude, GPA 3.7, Dean’s list

ILLINOIS VALLEY COMMUNITY COLLEGE Oglesby, Il

Associates Degree Business Administration

·Concentration in Administration and Management

·Graduated with Associates Degree

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