Customer Service Sales Representative

Jasmine Joyner

**** *. ****** *.*. Washington, D.C. 20002 202-***-**** *******.*.******@*****.***

Summary

Skills

Reliable Customer Service representative with extensive track record in demanding

sales and account management environments. Strong presenter, communicator, and problem solver

working effectively and productively with diverse customers and

individual needs.

Member of Toastmaster Club – Capitol Hill Speakers

Creative, motivated, fast learner, and organized.

Excellent time management skills with solid leadership capability.

Professional communication skills; orally and written.

Work well both as a member of a team and individually.

Efficient and productive performance in a multi-tasked environment.

Experience

Call Center Customer Service Representative 2019- 2020

Implemented services to assist company in maintaining exceptional client

service ratings on external audits.

Evaluated customer account information to access current issues and

determine potential solutions.

Set up and activated customer accounts to maintain QA satisfaction levels.

Cook 2018-2019

•Established and maintained open collaborative relationships with kitchen team

to maximize efficiency.

Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.

Retrieved supplies to assist with the conversion of recipes to fit large scale production.

Yard Head Foreman 2016-2018

Assisted with grounds maintenance and general landscaping support,

including mowing and edging grass to trim lawn and remove cut grass using

gas-powered leaf blower, snow and debris removal, and disposal of all refuse

from compound and in units.

Always ensured a clean and eye-pleasing complex.

Completed seasonal spring and fall cleanup by removing leaves and cleaning gutters.

Loaded and unloaded equipment from trailers and trucks.

GED Tutor 2015- 2016

Tutored students in basic studies.

Communicated with the teachers to provide students with comprehensive

support, and obtained feedback to develop tutoring sessions focused on enhancing student

learning.

Completed logs, updated student documents, and graded lessons for

institutional and personal recordkeeping.

Outlined unique lessons to fit individual needs in skill building and instruction on

each subject.

Education and Training

Las Positas College, Livermore, CA – Customer Service & Small Business Management

Certificate of Completion

Hazelton Education Department, Hazelton, WV – Certificate of Completion in Tutor

Training

Contact this candidate