A versatile professional with excellent Project management, Scrum Master & Test Management experience, 16 years of IT experience with major focus on Telecommunications, Insurance, Banking and Corporate sector based projects and programs.

CAREER PROFILE

Overall 16 years of experience as Test Manager/ Project Management. Currently working with NOUS Infosystems as Test Manager.

Worked as IT Test / Project Manager for a Telecommunication client in Singapore for 3 years on deputation from Wipro Limited.

Handled all the PM activities for the projects like task creation, on time closure of Project Metric for QC reviews in the in-house tool, Indent creation, EBS – Invoicing, Performance Appraisals for the team.

Actively involved in Project planning, scheduling, estimation, functional requirement gathering, coordination with Business users and Vendors.

Track the billability status of the team members in projects and provide the correct projections for each quarter. Performance management, Career development guidance, Empower Test Leads to make decisions and groom them to the next level.

Maintaining process and project related documents for Internal Quality Audit.

Focused on Test Project Management involving activities like Governance, Reviews, Test Planning, Effort Estimation, Defect Triage, Tracking and Reporting in high visibility programs.

Worked for Agile Testing project handling testing team.

Actively involved in Scrum Master responsibilities like Sprint Planning Meeting, Sprint Planning Meeting, Daily stand up meeting, Sprint Review meeting, Sprint Retrospective Meeting

Successfully implemented the Testing Processes and Gating criteria for high visibility programs.

Strong knowledge of SDLC concepts and quality processes. Rich experience in translating Business requirements to understandable IT systems requirements and Implementing CMM Methods & Procedures across the organization.

Experienced in handling Web Testing for web applications, Manual, Automation and Performance Testing team.

Focused on Test Project Management involving activities like test case preparation and review, test planning, effort estimation, task identification, scheduling, tracking and reporting.

Handled a team of 20-25 members in complex assignments involving RBT technique, Orthogonal Array design technique and Lean implementation.

Participated in SQTC Audit conducted for Government project in Wipro Infotech representing Testing Practice and was an ATM for CMMi re-certification in Nous Infosystem.

EDUCATIONAL BACKGROUND

1997 – 2001 BACHELOR OF ENGINEERING (BE) – Computer Science

Bangalore University, Karnataka, INDIA

1993 – 1996 Diploma in Computer Science

Board of Technical Education, Karnataka, INDIA

CERTIFICATIONS

SAFe Agilist 5.0 Certification.

Scrum Fundamentals Certified from SCRUMStudy

Six Sigma Yellow Belt Certified from Udemy

DevOps Foundation Certification

Assessment Team Member (ATM) certification from SAS CMMI Institute.

Tricentis qTest Specialist Level 1 Certification

Tricentis Automation Specialist Level 1 (AS1) for Tosca 12.x

PM Elite Certified in Wipro Technologies

Future Manager Program Certified from Wipro Technologies

Program Management Certified from Wipro Technologies

Interview Certification Program – Certified from Wipro Technologies

Scrum Master Certified – In Progress

AREAS OF EXPERTISE

Project Management, Agile Scrum, Test Management, Multiple Projects Coordination, Performance Management

Defect Management, Risk Analysis & Management, Project Tracking & Reporting, Quality Control & Process Management

TECHNICAL SKILLS

Software Skills

:

Java, HTML, JSP

Tools used

:

Crystal Report, HP – ALM, QTP and Load Runner, Bugzilla, qTest, TestRail, Trello, QA Complete, Entity, Jira

Data Base

:

MS SQL, Oracle, SQL Navigator

ACCOLADES

Thanks a Zillion award from Wipro Technologies

Feather in my Cap award from Wipro Technologies

PROFESSIONAL EXPERIENCE

NOUS Infosystems, Bangalore Apr 2018–Till Date

Test Manager / Scrum Master

Project #1 – Leading Real Estate Management & Accounting - Apr 2018 to Dec 2018

Handing all the Project Manager activities for Automation projects like planning, scheduling, estimation, functional requirement gathering, coordination with Business users and Vendors.

Preparing contractual documents like SOW, WO etc., as per project need.

Conducted Kick-off meeting with customer and the SQA teams.

Performance Management of the team, involving confirmatory and annual appraisal of the team.

Track the billability status of the team members and provide the correct projections for each quarter. Career development guidance, Empower Test Leads to make decisions and groom them to the next level.

Maintaining process and project related documents for Internal / CMMi / ISO Audits.

Focused on Test Project Management involving activities like Governance, Reviews, Test Planning, Effort Estimation, Defect Triage, Tracking and Reporting in high visibility programs.

Engaging customer to Plan walk through, review of work products (Test strategy/approach, Plan, Test cases) and streamlining the usage of Test Management tools.

Project Management Review with COO and Delivery Assurance Group head.

Project #2 – Leading Commercial Bank - Jan 2019 to Till Date

Facilitate Daily Scrum, Product backlog refinement, Sprint Planning, Sprint Review & Sprint Retrospective.

Observing teams on different scrum ceremonies and prepared action plan for each team on what areas they can improve. Facilitate discussions and conflict resolution.

Coaching teams to become self-organized and high performing team with continuous improvement and actively coaching teams in various scrum ceremonies. Enabling them to become self-organized.

Understanding the pain points of the team by collaborating with them.

Introduced leadership retrospective to adopt the improvement areas and action Items.

Connecting with other Agile Coaches/Enterprise Coaches from different sites to maintain consistency with practices and process.

Helped team to have common Scrum board for better understanding

Encouraging the team for self-organization to boost the efficiency and coordination and remove impediments.

Worked closely with Product Owner, coordinating product backlog refinement and story estimation using Planning poker.

Wipro Limited, Bangalore Oct 2016– Feb 2017

Test Project Manager

Handled all the PM activities for the projects like task creation, on time closure of Project Metric for QC reviews in the in-house tool, Indent creation, EBS – Invoicing, Performance Appraisals for the team.

Actively involved in Project planning, scheduling, estimation, functional requirement gathering, coordination with Business users and Vendors.

Track the billability status of the team members in projects and provide the correct projections for each quarter. Performance management, Career development guidance, Ensure team cohesion, Coach on management techniques. Empower Test Leads to make decisions and groom them to the next level.

Maintaining process and project related documents for Internal Quality Audit.

Focused on Test Project Management involving activities like Governance, Reviews, Test Planning, Effort Estimation, Defect Triage, Tracking and Reporting in high visibility programs.

Handled an Agile project testing team.

Ensured the development teams are practicing the Agile principles. Completed retrospectives, and resolve action items.

Operated in 2 week sprints with flexibility on length based on immediate functionality concerns and backlogs

Implementation of accepted test processes to facilitate delivery of testing services. Interact with business, vendors and project owners towards understanding and creation of testing best practices and process.

Additional responsibility was towards prioritization and coordination of test activities and analysis, manage test schedule and be a point of escalation.

Engaging vendor to Plan walk through, review of work products (Test strategy/approach, Plan, Test cases) and streamlined the usage of ALM for Test Management.

Participated in governance process, reported testing progress/test results, conducted triage meetings with business/BAs, development, project management and test teams.

Issues and Risks identification and escalation to senior management

Reporting & presenting to program team on test progress, prediction, necessary actions that are required to be on schedule &quality.

Regular reporting upwards and participation in daily stand-up meetings, scrum discussions/planning, reporting, Release Control Board (RCB) meetings.

As part of the stakeholder management interact with key stakeholders and provide project update on a regular basis.

Managed daily activities, issue resolution and communication across project execution teams in order to deliver projects on-time, on-budget, as-requested by business.

Wipro Limited, On Deputation at Singapore Nov 2013– Sep 2016

Test Manager & Project Coordinator – Technical Delivery

Provided overall Test management consulting and direction for Telecom major in Singapore.

Handled all the PM activities for the projects like task creation, on time closure of Project Metric for QC reviews in the in-house tool, Indent creation, EBS – Invoicing, Performance Appraisals for the team.

Actively involved in Project planning, scheduling, estimation, functional requirement gathering, coordination with Business users and Vendors.

Track the billability status of the team members in projects and provide the correct projections for each quarter. Performance management, Career development guidance, Ensure team cohesion, Coach on management techniques. Empower Test Leads to make decisions and groom them to the next level.

Responsible for verifying the quality of deliverables for developed solutions and ensuring the solutions are meeting the technical and commercial needs of business.

Implementation of accepted test processes to facilitate delivery of testing services. Interact with business, vendors and project owners towards understanding and creation of testing best practices and process.

Been a point of contact for escalation. It was further expected that the test manager would escalate to program management on issues and risks based on assessment.

Engaging vendor to Plan walk through, review of work products (Test strategy/approach, Plan, TOM, Test cases) and streamlined the usage of ALM for Test Management.

Vendor/Development team coordination related to drop/release strategy, resolving potential conflicts, aid to environment team

Coordination with business teams towards defining approach, strategy, planning and execution for UAT & BRT phases.

Participated in governance process, reported testing progress/test results, conducted triage meetings with business/BAs, development, project management and test teams to prioritize & close defects in a timely manner.

Issues and Risks identification and escalation to senior management

Reporting & presenting to program team on test progress, prediction, necessary actions that are required to be on schedule &quality.

Regular reporting upwards and participation in core team, steering meetings. Participate in daily stand-up meetings, scrum discussions/planning, reporting

Work under the guidance of policies, procedures and overall governance of IVS

Manage inter-dependencies across projects and domains in the program and actively manage risks.

Manages daily activities, issue resolution and communication across project execution teams in order to deliver projects on-time, on-budget, as-requested by business.

Collate final Test Summary Report and report in writing to the IT Project Manager and other designated project personnel and in the case of UAT, produce a final report on the overall conduct of UAT which can then be used as part of the Go Live Decision and CAB approval for production deployment.

Wipro Limited, India Feb 2011 – Oct 2013

Test Manager with Project Management Responsibilities

Managed multiple projects - Key activities entail management of budgets, hiring and training new staffs, interfacing with clients and vendors, meeting project milestones, Invoicing and generating project metrics.

As Project Manager successfully managed and executed projects of clients like US – Dun & Bradstreet and UK – Zurich Financial Services.

Handled all the PM activities for the projects like task creation, on time closure of Project Metric for QC reviews in the in-house tool, EBS – Invoicing, Performance Appraisals for the team.

Track the billability status of the team members in projects and provide the correct projections for each quarter

Prepared Test & Evaluation Strategy, Provide ROM estimates for the requirements which include manual, automation and performance testing.

Coordination with client, development team and testing teams in onsite and offshore for day to day tasks.

Provide inputs for WSR. Active participation in WSR, Defect Triage meetings and internal governance calls

Performance management, Career development guidance, Ensure team cohesion, Coach on management techniques. Empower Test Leads to make decisions and groom them to the next level.

Projects taken care had Browser compatibility testing, Performance testing, Adhoc testing, UI validation testing etc.,

Provide QA / Testing status during weekly project status meetings with PM and Customer.

Liaise with business partners on defects that require business decision.

Streamlined the usage of HP-ALM tool for Test Management across projects.

Wipro Limited, Bangalore, India May 2007 – Oct 2010

Test Manager

Worked for two US based client projects in Dun & Bradstreet as Test Manager

Good exposure to handle the end-to-end testing activities.

Project planning, budgeting and requirement analysis.

Responsible for estimating/forecasting, resourcing, process/deliverable quality reviews

Provide testing status during weekly project meetings with PM and Customer.

Participate in Weekly Status call with Onsite coordinator and Customer Manager.

Participated in reporting testing progress/test results, conducted triage meetings with business/BAs, development, project management and test teams to prioritize & close defects in a timely manner.

Generate the detailed report of defects, Pass-Fail report, Metrics Report. Maintaining process and project related documents for Quality Audit purpose.

Actively lead the team in implementation of Lean Methodology and DSM (Dependency Structure Matrix). Orthogonal Array (OA) implementation for better coverage in the regression test cases.

Managed and motivated teams to accomplish significant deliverables within tight deadlines.

Wipro Limited, Bangalore, India May 2004 – Apr 2007

Test Lead

Worked for US based client project, participated in

Preparation of Testing and Evaluation Strategy document, preparation of QA estimates.

Test Scheduling, Test Assignment and Responsible for completion of the project.

Take part in Requirement Traceability Metrics reviews.

Create and secure project team approvals for test deliverables a. Anomalies (Defects) open & closed to date, by severity b. Summary of testing achievements & issues

Maintain defect logged for each key project releases, and secure it in Client provided Test Management tool – Quality Center.

Review the Test Cases of the team members and record the review finding in the review template.

Provide Testing status during weekly project status meetings with PM and Customer.

Provide Weekly Status Report for Onsite and Offshore.

Participate in Weekly Status call with Onsite coordinator and Manager.

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