Delhi University

Radhika Thakur

Contact No. : 768-***-****, 987*******

Email ID: adis6w@r.postjobfree.com

Career Aspiration

I am seeking an opportunity to work for a reputed organization where I can work in learning and challenging environment, self – develop myself, utilize my skills and enhance my knowledge to the best of my abilities to make my effective contribution towards the growth of the companies to achieve the organizational goals.

Professional Experience

Working as Process Advisor in Barclays, from 31st October 2019 – At Present

Designation – Process Advisor (BA2 Level) in PPI (Payment protection insurance is a department, responsible for returning all the refunds which were generated because of miss selling of a policy.)

Educational Qualification

Pursuing final year of graduation in B.A eng.(H) from school of open learning (SOL), Delhi University.

Completed 12th standard from kamal model Sr. Sec School from CBSE Board in 2016 and scored 7.3 cgpa

Completed 10th standard from kamal model sr. Sec school from CBSE Board in 2014 and scored 7.2 cgpa.

Diploma in Computer Course.

Computer Proficiency

Completed ANIIT Course in Banking and Finance from NIIT in 2019.

Course Details:

MS Office - Word, PowerPoint, Outlook.

Advanced Excel Tools & Techniques for Analyzing Data 2013.

Tally erp9

Typing speed 35wpm

Good understanding of office procedure

Job Responsibilities:

1. The main objective is to pay all the refund of customers because of miss sell of PPI Policy.

2. Check all the cases analysis and brief study whether the case has to be defended or upheld.

3. Pay the net amount either into the customer's account or via cheques.

VALUE SYSTEMS:

Follow rules, possesses honesty and self respect, polite, courteous, kind, helpful and display a positive attitude.

Strength

Multi- tasking and can work under pressure.

Goal oriented.

Time oriented and adaptability.

Self-Disciplined.

Positive Attitude.

Good Communication skills.

Good Coordination to other employees of organization.

Personal Details

Father’s Name : Anil Thakur

Mother’s Name : Kiran Thakur

DOB : 11th December, 1998

Nationality : Indian

Religion : Hindu

Marital Status : Unmarried

Languages Known : English, Hindi.

Permanent Address : New Ms 58 Mohan Garden, near ok model school, New Delhi.

Hobbies

Listening Songs.

Dancing.

Baking.

Travelling.

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge.

Radhika Thakur

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