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Customer Service

Location:
Carson, CA
Posted:
December 18, 2020

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Resume:

Qualifications

Extensive product, system, and compliance knowledge. Driven to achieve and

exceed all expectations, as well as lead others. Outstanding history of sales, operational performance, interactive with strong leadership, analytics and organizational skills. I have excellent communication and interpersonal skills, making it easy to assist each of my clients with any questions or problems they have regarding their accounts.

Experience

Registered Personal Banker, Wells Fargo Bank — 12/2014 - Present My role as a banker is to provide phenomenal customer service to my customers. All while providing customers lending, loans, credit cards and new account information, my goal overall is to go above and beyond to help each customer with their individual financial needs. I process customer transactions within established guidelines. Identify and make sale referrals, recommend alternate channels, cross- sell bank services and product for Wells Fargo partners . I’ve also obtained my series 6 and 63 licenses.Duties include, safe deposit boxes, merchant/vault, ATM servicing/processing, bonds/coupons, foreign currency and night drop deposits. For the last 9 months I have been selected as one of the top bankers in my district, resulting in being honored at the circle of stars for bankers in the southern region of Wells Fargo.

Bank Teller, Wells Fargo Bank — 12/2013 - 12/2014

Duties in my role as a teller included, cash counting, large deposits, withdraws and customer service. Moving efficiently and carefully completing all transactions needed by each customer. Continuously staying aware of risk management, and proper transaction authority. All while adding value to each interaction, and insuring my customers needs are met to the best of my ability. Best Buy, Retail Representative — 09/2013 - 02/2014 Responsible for assisting with stores sales quotas, while assisting customers and providing excellent customer service. Duties included, cash handling, customer service, problem solving, and product support.

562-***-****

adis0o@r.postjobfree.com

ANDREW RANKIN

Education

Harbor College, Harbor City; CA— A.A Degree

Southern New Hampshire University— Bachelors Degree in progress

(Online program) Major: Business Management

Skills

Strong leadership, communication, and customer service skills along with being detail oriented and a self starter. Great at multitasking and adding value to all interactions with customers. Excellent problem solving skills, ability to resolve complex and employee related issues with minimal guidance. Experience in working in a professional, and fast paced environment. Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.



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