LARRY HERRICK

Cincinnati, Ohio • 513-***-**** • adirvx@r.postjobfree.com • http://www.linkedin.com/in/larryherrick

Process Improvement Consultant Six Sigma Black Belt

“Expert in Operations, Service, IT, Transactional, and Quality”

Certified Six Sigma Black Belt with over ten years of experience in the development and implementation of strategic direction for sustained business process improvement. Strong history of reducing costs and driving revenue through continuous improvement and Lean strategies. High-level expertise in Lean Six Sigma, Kaizen, DMAIC/DFSS, Training and Coaching, PMP trained.

Areas of Strength and Expertise

Process Analysis Optimization Failure Mode and Effects Analysis Project Management

Lean Six Sigma Methodology Lean Transformation DMAIC, DFSS, Kaizen

Change Management Leader Mentoring, Training, Coaching Relationship Management

Professional Experience

Fifth Third Bank - Cincinnati, OH 4/2019-2/2020

Assistant Vice President & Senior Process Optimization Analyst

Key Highlights:

Partnered with IT to analyze automobile loan application data resulting in an optimization of staffing levels nationally and increasing completed loans by $425,000

Collaborated with mortgage team to generate data that promoted a new capacity model to produce accurate staffing levels resulting in 12 employees reallocated

Evaluated the Lead Generation Marketing Campaign Process to allow the team to increase their capacity to focus on Card Acquisition and Balance Transfers by 16%

Applied a 3-Day Kaizen event that increased sales capacity of Treasury Management Officers by 20%

Evaluated the applicability of Collection Letter Automation to reduce time by over 19%

PNC Financial Services - Cleveland, OH 1/2015 -2/2019

Senior Process Improvement Consultant & Assistant Vice President

Establish strategic direction for sustained business process improvement for a leading financial service

corporation and the sixth-largest bank in the U.S. by total assets, with responsibility for managing multiple high-

profile Lean Six Sigma projects that streamline processes, optimize results, and reduce costs.

Key Highlights:

Increased compliance with cyber security vulnerability remediation from 0% to 90% companywide. Gathered data from stakeholders, determined root causes, and facilitated solutions acceptable to multiple groups.

Reduced printer certification times from 6 months to 2 months, and by completely redesigning the work process with vendors to address critical issues, significantly reducing the company’s exposure to printer-based cyber security issues.

Increased capacity of the technology used in issuing commercial credit cards to third parties by 39% resulting in capacity for revenue of more than $3MM annually by streamlining the process and removing non-value activities and multiple rework loops.

PNC Financial Services - Cleveland, OH 8/2008 – 1/2015

Six Sigma Black Belt

Served as project and team lead for enterprise-wide Lean Six Sigma program development, with responsibility for

project/candidate selection, curriculum development and training delivery, project tracking, development of tools

and templates, and vendor management and reporting. Led Lean Six Sigma initiatives.

Key Highlights:

Led the integration of two software platforms to facilitate a paperless entry process for international transactions, working with more than 20 subject matter experts to develop detailed process maps and a failure mode and effect analysis FMEA, mitigating costs by more than $4.7MM by eliminating the need for new software.

Directed an income and maturities project that yielded a 32% reduction in non-value-added work and a 63% reduction in overtime by revising the work assignment process to include level loading, and a tracking system to measure efficiency.

Prior Professional Experience

Mansfield Plumbing Products - Perrysville, OH 6/2007-7/2008

Process Engineer – Operational Excellence

Directed plant-wide manufacturing continuous improvement initiatives for a leading international manufacturer of vitreous china products, focusing on increasing the plant’s first-pass yield, reducing costs, and streamlining operations.

Led a Kaizen event yielding a lean manufacturing cell that increased packaging efficiency by 58% in the first week of implementation, with potential for a 174% efficiency increase upon full implementation.

Led a 5S implementation project driving a Lean Six Sigma corporate culture organization-wide.

Coordinated more than 25 process improvement teams across multiple subject areas, including variability and defect reduction, energy conservation, waste minimization, and lean manufacturing.

National Institute for Occupational Safety & Health - Cincinnati, OH 9/2003-12/2006

Research Specialist

Supported safety efforts relating to the Energy Employees’ Occupational Illness Compensation Program Act, contributing to the establishment of a chronology of work-related hazards and exposures by interviewing more than 3,000 claimants, attorneys, and legal representatives.

Fluor Daniel - Cincinnati, OH 5/1993-6/2003

Business & Process Analyst/Manager

Led numerous continuous improvement teams for a global engineering and construction firm, generating more than $7.3MM in cumulative savings.

Participated in development of a safety system for the Department of Energy

Professional Development

ISSSC/Harrington Institute

Six Sigma Black Belt Certification

University of Cincinnati

Certificate in Six Sigma Process Improvement

BMGI

Lean Leadership Development Certificate

PMI/PNC

Project Management Professional (PMP) Trained

Stonier/American Bankers Association

Faculty Member, Instructor for Process Improvement Strategies class for 6 years

Education

Bachelor of Science, Natural Resources

The Ohio State University

Software

MS Office

MS Project

MS Visio

Minitab

SharePoint

Familiar with IBM Blueworks and iGrafx

Familiar with JIRA, and ServiceNow

Familiar with Agile methodology

ITIL knowledge

Contact this candidate