Employee Relations Manager
Resume:
Sheeba Khan
adirto@r.postjobfree.com
Objective: A strong HRIS Analyst with 13+ years of core HCM experience looking to leverage and further hone my skills.
Skills and Competencies:
13+ years of strong HRIS Analysis in PeopleSoft, Infor, and SAP
7+ years of Strategy and Planning in HR
Proficient in developing standard and ad hoc reports for team metrics and processes
7+ years of Human Capital experience in Talent Acquisition, benefits, compensation, employee relations, resource management, and coaching
Strong ability to influence and partner with business executives, leadership, human resources partners, and peers
Project Management: Agile and Waterfall – experienced in planning and executing projects
Strong relationship building skills in a matrixed organization at all levels, including Executives and C-Suite
Excellent leadership skills including resource management; flexible and adaptable in a changing environment
Strong Data Analysis, gap Analysis, and Data Mapping skills
Experience in developing and maintaining detailed documentation of systems process and ensuring compliance
Proficient in SharePoint and MS Office Suite (Visio, Excel, Word, PPT)
PROFESSIONAL EXPERIENCE:
UnitedHealth Group, Minnetonka, MN
Solutions Analyst, Strategy and Planning – Human Capital Technology Nov 2019 – Present
Develop workshop content and gather business requirements
Update and maintain functional project documentation
Participate in project planning and strategy meetings
Create process flows for HCT using Visio
Wells Fargo, Minneapolis, MN
Data Integrity Consultant – Human Resources May 2019 – August 2019
Provision security roles for PeopleSoft and Workforce Analytics access
Verify that security roles access requests align with job necessities
Use Helpdesk as SOR for all provisioned cases for audits
Develop deep and broad partnership across business, technology, and operations leaders
Wells Fargo, St. Louis Park, MN
Business Systems Analyst – Internal Investigations and Compliance May 2018 – November 2018
Responsible for examining and analysing allegation cases to ensure compliance with internal company requirements and government regulations
Developing and maintained detailed documentation of systems process, ensuring compliance
Clearly and precisely communicating overall process and status of cases and providing feedback to appropriate Wells Fargo Work Steam Point of Contact regarding identified material deficiencies or issues including identification of inconsistencies
Provide work direction and training to lower level analysts on quality assurance, operations, and procedures
Performing ongoing data reviews compliance, auditing, and monitoring along with generating reports summarizing results.
Identifying risks and problem areas and recommending standards or procedures to improve performance
Infor Global Solutions, St. Paul, MN
Business Operations Manager of HCM, February 2016 – January 2018
Managed a broad scope of day-to-day internal operations for the entire HCM org (LMS, GHR/TM, WFM, Payroll, Analytics, HRSD, Onboarding, and Talent Acquisition), reporting to the VP of software development.
Facilitated the funding process for strategic projects to gain budget approvals.
Was the buffer between the VP and his direct reports (and their reports) with issues and run interference when needed. Over 300 people report up to the VP in a matrixed organization.
Regularly had discussions on strategy and goals as directives came from the CEO
Regularly gave advice on personnel issues, resource management, hiring, and salaries for new hires.
Kept the VP apprised of all escalations and blockers, making sure the correct people were involved in fixing these issues.
Partnered with and delegated work to Sr. Staff making sure all strategic projects were approprietly staffed
Partnered with Finance on quarterly budgets, hiring requests, and travel – filtering out non-essential hiring and travel, and other requests.
Participated in meetings with Executive team to provide directions to the program teams to align goals of the programs and meet project schedule.
Infor Global Solutions, St. Paul, MN
Benefits Business Analyst, HCM February 2013 – February 2016
Used App Studio to make reports from Cubes and Talent Management tables (using SQL Queries) for Demo Data
Worked closely with the Product and Project Managers to understand software system requirements and design specifications.
Owned and lead the Translations project to make sure Lawson Software is being used correctly in different languages worldwide
Research, analyze and apply federal, state, and local regulations to benefit plans.
Research various benefit topics including ACA, HIPAA, HSA and COBRA.
Aided in requirements analysis/verification, ensuring that requirement statements were in accordance with approved methodology.
Identified and documented designs and specifications
Participated in breaking down high-level business and user requirements into a functional product design.
St. Jude Medical, St. Paul, MN
HRIS Contractor, January 2013 – February 2013
Maintained Organizational Structures in SAP
Provided gap analysis and implementing changes as needed
Streamlined and updated processes for Shared Services
3M, Maplewood, MN
HR Systems Analyst (contractor), August 2012 – November 2012
Used ARIS Business Architect to design Process Flows for SAP HCM conversion
Provided technical assistance in converting Visio Process Designs into ARIS Models for SAP HCM for Global Mobility, Benefits, Talent Acquisition, and several other teams
Facilitated Process Flow Design Meetings by acting as a liaison between the technical and business teams
Provided gap analysis; Recommending and implementing changes as needed.
Emerson Process Management, Chanhassen, MN
HR Staffing - Contractor, June 2012-August 2012
Created and maintained new requisitions in PeopleSoft
Source and screen resumes for qualified candidates
Post jobs externally on Monster, CareerBuilder, LinkedIn, and Craigslist.
Ran queries using PeopleSoft Query Manager and recommended changes for accuracy and efficiency
Maintained all position management data
Support Recruiters and HR Generalists with interview questions, competencies, and different projects
Medtronic, Fridley, MN
HRIS Contractor, August 2011-October 2011
Gather personnel records from other departments or employees.
Verify a backlog of I9s for national and international employees and make sure they are in compliance.
Record new hire data for each employee, including Benefits, weekly earnings, absences, supervisory reports, and dates of and reasons for terminations.
Organize and update training procedure manuals
Travelers Insurance, St. Paul, MN
Pre-Employment Screening and Staffing Analyst, September 2007- June 2010
Process detailed background investigations on new hires using strong analytical skills
Manage vendor reports with competency and efficiency and analyze the background reports to locate inconsistencies in data provided.
Partner with, management, vendors, recruiters, legal, Employee Relations, and HR Generalists on background progress and results.
Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability and/or to resolve discrepancies
Make recommendations for hire or rescind offers based on final reports and inform job applicants of their acceptance or rejection of employment
Utilize PeopleSoft to enter data for all new hires, including salaries, bonuses, retro pays, and dates of and reasons for terminations
Draft offer letters and prepare new hire packets
Cross-train with staffing operations and other HR business units by applying concepts of processes, procedures, workflows, and practices required to effectively provide guidance and resolution to employees
Lead and train the team during department mergers and management transitions
Audit team members’ work for quality and accuracy
Implement new guidelines for at-risk new hires to increase hire rate
Testing and Scripting PeopleSoft for 8.9 to 9.0 conversion
Offer specific training programs to help team members maintain and improve job performance
Organize and develop Pre-Employment and staffing training manuals and guidelines
Train new hires and work on other projects assigned by upper management
EDUCATION: University of MN, Psychology
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