Assistant Manager
Resume:
THEMBINKOSI DOUGLAS BUTHELEZI
Objective:
I am quality orientated university graduate with ND: Ecotourism Management in Management Science with hospitality experience. Aiming to leverage academic experience and proven Knowledge of food service. I’m also a humble person and friendly, fast learner with the willingness of learning something new every time and easily interact with people. I fully commit myself in a given task and complete it in time. I’m a hard worker and smart thinker, having an opportunity to be part of your company its will be the biggest achievement of my life to grow my experience in hospitality and hotel industry. With the experience I have now of working with different guests I’m professional and personal grow in this industry and I able to maintain equal service standard under pressure.
Personal Details
Address : 71 Woodhouse Road Scottsville Pietermaritzburg
Telephone Number : 060*******
Best time of day to contact : Morning
E-mail : **************@*****.***
Skype ID : Thembinkosi Buthelezi
Date of Birth : 1992 April 24
Place of Birth : Empangeni
Gender : Male
Marital Status : Single
Country of Citizenship : South Africa
Country of Residence : South Africa
Date available to start : Immediately Available
Education
Educational Institution Name : Durban University of Technology
Location : Pietermaritzburg
Education start date : January 2014
Graduation date/Expected Grad date : 25 April 2018
Field of Study : Management Science and Hospitality
Work Experiences
Company Name : Aha Imperial Hotel
Position : Server, Server Assistant and Customer service
Location : KwaZulu Natal (Pietermaritzburg)
Duration From : March 2020
Total Number of Months : Present
Tasks/Responsibilities
Welcoming guests
Cleaning tables and reset them
Setting function rooms and preparing conference rooms
Serving functions
Ensure proper use, storage of all meeting room equipment.
Ensure there is proper back up if any equipment is not properly functioning.
Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms.
Pass any information that is needed to the next staff member on duty.
Communicate any areas of need, problems, and concerns from guest to Banquet Manager.
Taking orders and serving food
Company Name : President Hotel
Position : Room Attendant
Location : New Zealand (Auckland)
Duration From : December 2019 – March 2020
Tasks/Responsibilities
Ensured that each guest room was locked after housekeeping services were performed, and maintained complete security of such rooms at all times.
Maintained an inventory of items that were placed in each guest room.
Welcomed guests, answered questions and anticipated guests' service needs.
Cleaned guest rooms and changed linen according to company specifications, ensuring that each room was in compliance with standard set-up.
Maintained the linen trolley so that it was neat and organised.
Vacuumed, dusted and maintained the common areas, including hallways and waiting areas by lifts.
Replenished guest room supplies, including water glasses, toiletries and paper products.
Used specified cleaning products in each guest room as per company guidelines.
Promptly delivered extra linen, paper products and toiletries to guest rooms upon request.
Company Name : Montage Deer Valley
Position : In Room Dining Server, Server Assistant,
Restaurant Host
Location : United State of America (Park City)
Duration From : May 2018 – April 2019
Tasks/Responsibilities
Delivering food orders to hotel guests’ rooms
Take Guest Orders typically over the phone.
Prepare Guest Orders and placing it on the food cart in a way that is appealing and secure for delivery.
Collect and Clean Dirty Dishes once they are done eating
Help servers by taking drinks and serving food.
Cleaning tables and reset them
Well come guests and greet them
Taking outside phone calls and inside phone calls
Company Name : Aha Imperial Hotel
Position : Server, Customer service, Banqueting Assistant
Location : KwaZulu Natal (Pietermaritzburg)
Duration From : April 2016 – May 2018
Tasks/Responsibilities
Welcoming guests
Cleaning tables and reset them
Setting function rooms and preparing conference rooms
Serving functions
Ensure proper use, storage of all meeting room equipment.
Ensure there is proper back up if any equipment is not properly functioning.
Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms.
Pass any information that is needed to the next staff member on duty.
Communicate any areas of need, problems, and concerns from guest to Banquet Manager.
Company Name : Protea Imperial Hotel
Position : Server, Banqueting Assistant, House Keeping
Location : KwaZulu Natal (Pietermaritzburg)
Duration From : November 2015 – April 2016
Tasks/Responsibilities
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Skills and Qualifications
Languages & Level : English & Level: Excellent
Computer Skills : Excel, Power Point, Microsoft Word, Internet explorer
Special Awards /Certifications : ND: Ecotourism Management, First Aid Level 1,
Basic Fire Fighter, SHE Representative Course
Interests and Activities
Reading Tourism and Ecotourism Magazines.
Reading Chefs Magazines
Listening to music
Watch soccer
Play soccer
Mountain Hiking
References:
Name : Muzwandile Sekhukhune
Position : Supervisor in food and beverage department
Company name : Aha Imperial Hotel
Contact : +27-646******
E-mail address : ************@*****.***
Name : Melissa Renshler
Position : Montage Director of Human Resource
Company name : Montage Deer Valley
Contact : +1-435-***-****
E-mail address : *******@*************.**.**
Name : Mr Against
Position : food and beverage manager
Company name : Aha Imperial Hotel
Contact : +27-33-342****
E-mail address : **********************@*************.**.**
Contact this candidate