THEMBINKOSI DOUGLAS BUTHELEZI

Objective:

I am quality orientated university graduate with ND: Ecotourism Management in Management Science with hospitality experience. Aiming to leverage academic experience and proven Knowledge of food service. I’m also a humble person and friendly, fast learner with the willingness of learning something new every time and easily interact with people. I fully commit myself in a given task and complete it in time. I’m a hard worker and smart thinker, having an opportunity to be part of your company its will be the biggest achievement of my life to grow my experience in hospitality and hotel industry. With the experience I have now of working with different guests I’m professional and personal grow in this industry and I able to maintain equal service standard under pressure.

Personal Details

Address : 71 Woodhouse Road Scottsville Pietermaritzburg

Telephone Number : 060*******

Best time of day to contact : Morning

E-mail : adirm9@r.postjobfree.com

Skype ID : Thembinkosi Buthelezi

Date of Birth : 1992 April 24

Place of Birth : Empangeni

Gender : Male

Marital Status : Single

Country of Citizenship : South Africa

Country of Residence : South Africa

Date available to start : Immediately Available

Education

Educational Institution Name : Durban University of Technology

Location : Pietermaritzburg

Education start date : January 2014

Graduation date/Expected Grad date : 25 April 2018

Field of Study : Management Science and Hospitality

Work Experiences

Company Name : Aha Imperial Hotel

Position : Server, Server Assistant and Customer service

Location : KwaZulu Natal (Pietermaritzburg)

Duration From : March 2020

Total Number of Months : Present

Tasks/Responsibilities

Welcoming guests

Cleaning tables and reset them

Setting function rooms and preparing conference rooms

Serving functions

Ensure proper use, storage of all meeting room equipment.

Ensure there is proper back up if any equipment is not properly functioning.

Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms.

Pass any information that is needed to the next staff member on duty.

Communicate any areas of need, problems, and concerns from guest to Banquet Manager.

Taking orders and serving food

Company Name : President Hotel

Position : Room Attendant

Location : New Zealand (Auckland)

Duration From : December 2019 – March 2020

Tasks/Responsibilities

Ensured that each guest room was locked after housekeeping services were performed, and maintained complete security of such rooms at all times.

Maintained an inventory of items that were placed in each guest room.

Welcomed guests, answered questions and anticipated guests' service needs.

Cleaned guest rooms and changed linen according to company specifications, ensuring that each room was in compliance with standard set-up.

Maintained the linen trolley so that it was neat and organised.

Vacuumed, dusted and maintained the common areas, including hallways and waiting areas by lifts.

Replenished guest room supplies, including water glasses, toiletries and paper products.

Used specified cleaning products in each guest room as per company guidelines.

Promptly delivered extra linen, paper products and toiletries to guest rooms upon request.

Company Name : Montage Deer Valley

Position : In Room Dining Server, Server Assistant,

Restaurant Host

Location : United State of America (Park City)

Duration From : May 2018 – April 2019

Tasks/Responsibilities

Delivering food orders to hotel guests’ rooms

Take Guest Orders typically over the phone.

Prepare Guest Orders and placing it on the food cart in a way that is appealing and secure for delivery.

Collect and Clean Dirty Dishes once they are done eating

Help servers by taking drinks and serving food.

Cleaning tables and reset them

Well come guests and greet them

Taking outside phone calls and inside phone calls

Company Name : Aha Imperial Hotel

Position : Server, Customer service, Banqueting Assistant

Location : KwaZulu Natal (Pietermaritzburg)

Duration From : April 2016 – May 2018

Tasks/Responsibilities

Welcoming guests

Cleaning tables and reset them

Setting function rooms and preparing conference rooms

Serving functions

Ensure proper use, storage of all meeting room equipment.

Ensure there is proper back up if any equipment is not properly functioning.

Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms.

Pass any information that is needed to the next staff member on duty.

Communicate any areas of need, problems, and concerns from guest to Banquet Manager.

Company Name : Protea Imperial Hotel

Position : Server, Banqueting Assistant, House Keeping

Location : KwaZulu Natal (Pietermaritzburg)

Duration From : November 2015 – April 2016

Tasks/Responsibilities

Greet and escort customers to their tables

Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Prepare tables by setting up linens, silverware and glasses

Inform customers about the day’s specials

Communicate order details to the Kitchen Staff

Serve food and drink orders

Check dishes and kitchenware for cleanliness and presentation and report any problems

Arrange table settings and maintain a tidy dining area

Deliver checks and collect bill payments

Carry dirty plates, glasses and silverware to kitchen for cleaning

Skills and Qualifications

Languages & Level : English & Level: Excellent

Computer Skills : Excel, Power Point, Microsoft Word, Internet explorer

Special Awards /Certifications : ND: Ecotourism Management, First Aid Level 1,

Basic Fire Fighter, SHE Representative Course

Interests and Activities

Reading Tourism and Ecotourism Magazines.

Reading Chefs Magazines

Listening to music

Watch soccer

Play soccer

Mountain Hiking

References:

Name : Muzwandile Sekhukhune

Position : Supervisor in food and beverage department

Company name : Aha Imperial Hotel

Contact : +27-646******

E-mail address : adirm9@r.postjobfree.com

Name : Melissa Renshler

Position : Montage Director of Human Resource

Company name : Montage Deer Valley

Contact : +1-435-***-****

E-mail address : adirm9@r.postjobfree.com

Name : Mr Against

Position : food and beverage manager

Company name : Aha Imperial Hotel

Contact : +27-33-342****

E-mail address : adirm9@r.postjobfree.com

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