Assistant Customer Service

Grace Eileen Dolan

https://www.graceeileen.com adirjl@r.postjobfree.com

EDUCATION: Marist College, Poughkeepsie, NY Bachelor of Science Degree, Graduating December 2020 MAJOR: Fashion Merchandising

CONCENTRATION: Product Development

AWARDS: Marist College Academic Scholarship

RELEVANT SKILLS: Extensive Knowledge of technology; Adobe Illustrator, Adobe Indesign, Photoshop, Microsoft Office, PLM software, Ecommerce, Excel. Comprehensive experience in customer relations. RELEVANT EXPERIENCE:

Intern, Livari fashion (Winter 2018)

− Assisted company leaders in preparing a promotional event to encourage sustainable fashion and new products

− Prepared for event and assisted high profile guests while at the event Student, Pratt Institute and Fashion Institute of Technology (2014-2018)

− Participated in the Pratt Institute pre-college program: Art & Design Discovery and Live Figure drawing classes EMPLOYMENT:

Assistant, Cara Cara NYC, NY (June 9th 2020 – Present)

− Managed Inventory across multiple platforms including, JOOR, Shoppify, Moda Operandi & Shop Bazaar

− Created line sheets for showrooms and boutiques

− Inspected Warehouses and showrooms in order to maintain standards Assistant, Marist Makers Lab (Winter 2020 – present)

− Instructed fellow students on how to utilize technology in order to produce samples and prototypes

− Gained expertise in fabric printers, photoshop, 3D printers, laser cutter, sewing machines etc. Barista, Cuisine by Claudette, Rockaway Beach, NY, (May 20th 2020- Present)

− Gained valuable safety knowledge while working during a pandemic

− Embodied great customer service skills in a professional setting Yoga Instructor, Marist College, Poughkeepsie, NY (August 2018 –Present), Ocean Bliss Yoga, Rockaway, NY (May 2019- Present)

− Lead four weekly yoga classes for all skill levels ranging from beginner to advanced

− Teach students correct yoga poses and techniques to ensure safety

− Maintain and organize yoga studio before and after class

− Instruct based on needs of class ranging from athletes to staff and faculty Waitress, Falafel Town, Poughkeepsie, NY (Fall 2019- Winter 2020)

− Utilized skills in crisis management

− Learned valuable customer service skills

Track Coach, Park Slope, Brooklyn, NY (Spring 2018- Fall 2019)

− Led practice independently with a cooperative team

− Attended Brooklyn/Queens Catholic High School Championship meets

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