Monroson D. Toe

**** ***** ****** ** **********, DC 20019

adirgj@r.postjobfree.com 202-***-****

Position Applying for: Diplomatic Security Series GS-GS5 & GS7

Job announcement 5230-12 U.S. State Department

Personal Information:

U.S. Citizen Non-Veteran No prior Federal employment

Skills Summary: attention to details; result-driven professional with a progressive sixth years’ experience in University Campus policing. Skilled at observation, investigating, and preventing crimes before it happens. Skilled at listening and resolving customers concerns at very given moment. I am excellent communicator, team and leader with proven ability to build long-term relationships with internal and external customers by establishing a high level of confidence and trust between both parties.

Planning and Organization: eighteen (18) years of experience, due to effective use of these skills, I was able to meet the demands of my busy Seminary’s schedule. For instance, I was always prepared for classes and for apostolate. I wrote academic papers on time, preached during Eucharistic celebration on a regular basis and prepared materials for apostolate before meeting with clients residing in the surrounding villages

Problem Solving: eighteen (18) years of effectively overcoming several challenges both inside and outside of the Seminary. Because of this skill, I was selected by popular acclimation to serve as Prefect for first year Theologians in (1991) and House Leader for four months (2000).

Oral Communication: Extensive expertise (6 years) in effectively conducting academic presentations, briefings, meetings, training clients in hygiene in African villages, preparing workshops for clients, and delivering speeches on spirituality.

Written Communication: Extensive experience (6 years) in writing research papers, homiletics for preaching purposes in the Seminary, including handouts to fellow seminarians and clients during practice and meetings; writing and editing spiritual petitions for fellow Seminarians before Mass (Church service in Tamale-Ghana, West Africa).

Interpersonal Communication/Diversity: Highly skilled (6 years’ experience) including working effectively with diverse populations, individuals, agencies at all levels to provide advice, guidance for both customers and new employees; in the Church, visited shelters, prisons and homeless people living on the streets.

Customer Service: Six (6) years’ experience in effectively working with visitors to the Parish, staff, managers, executives, and members of the public to provide timely and accurate service, guidance and assistance with professionalism, tact and curtesy.

Team Work/Collaboration: Six (6) years’ experience in working with co-workers, managers, on essential events and projects for a Church including fundraising, giving retreats for young people and coordinating visits to several sites (examples include prisons and homeless shelters).

Academic Education & Honors:

Master of Social Work (M.S.W.) 2012-2016 Howard University Washington, DC Major: Mental Health for eight (8) semesters hours G.P.A.: 3.17

Bachelor of Arts in interdisciplinary Studies (B.A.I.S) 2006-2008 Catholic University of America Washington, DC Major: Interdisciplinary Studies sixteen semester(16) hours GPA 3.2

No degree received 1995-2000 Saint Victor’s Major Seminary Tamale-Ghana, West Africa Philosophy and theology 68 academic credits were received

Employment History:

January 13, 2020 – till present Family Support Worker (FSW)

North Capitol Collaborative, Washington, DC 40+ hours/week Ms. Tifphane Riley 202-***-**** / OK to contact

Duties:

Identify and coordinate community support/resources that assist families and built work relationsionships with extended family/agencies/organizations within NCCI services area.

Participate in weekly team meetings that focus on family assessment, case planning and service agreement development activities that move the family toward self-sufficiency. Participate in weekly or bi-weekly supervision.

Conducts and track home visits to report on the well being and/or risk of the child (ren) and family by monitoring conditions of the home environment wrapped-around services such as employment, education, mental health, financial literacy, and so on. As needed or refers families to appropriate community provider to help remediate barriers to become stabilized and self-sufficient.

Accurately collects any and relevant information (ie.., parent-child interaction, disciplinary techniques, communication styles, level of nurturing, safety, health, budgeting, home maintenance required for reporting mainly to assist in case management activities. Further, update HMIS within 72 hours.

Compile and complete all necessary evidence-based documentation, which include but not limited to, intake forms, referrals, services plans, re-certifications and progress notes to fulfill legal requirements of the contract and strengths-based case management for OAH hearings and administrative reviews, compiled COP notes for TANF clients for Catch notes submission. Compiled reports for rental receipts to ensure clients are complying with rental payments.

Attend and apply knowledge presented at mandatory contractual required by the Department of Human Services (DHS)/TCP trainings and NCCI training and other required professional development training necessary to fulfill the requirements of the position.

ACCOMPLISHMENTS: August 29,2020

Assisted one of my clients after been shot to relocate.

When my client’s terms of the program were up, I prepared and submitted three months extensions request for all my clients and they were all approved.

August 14, 2017 – August 13, 2018 Special Police Officer (SPO)

Georgetown University Washington, DC 40+ hours/week Mr. Figurora 703-***-**** OK to contact

Duties:

Patrolled assigned post once every hour

Recorded and reported any potential damage or damages to the University properties

Wrote both incident and field reports as they occurred

Found, recorded, and released found properties to appropriate owners

Helped students move back and forth from their off-campus residences to their University dormitories

Made myself available at all times

Deterred crimes because of my continuous availability

Provided high level security to department heads and children of top government officials

ACCOMPLISHMENTS: May, 2018

Saved a co-worker from dying on the job due to sudden illness

My hard work was recognized by the Chief of Police and my name was listed in the Police Department’s monthly newspaper; I was consistently visible outside, which in some sense prevented robbery and other crimes from happening on campus (May 2018)

During one of my hourly patrols, I prevented the theft of a bicycle in G-street park (May 2018); I issued barred notice to the individual that was caught stealing the bike

Caught and barred suspected criminals from the campus on two occasions(September 2018)

I was regularly commended for my punctuality, tidiness and honesty

January 3, 2012 – August 14, 2017 Special Police Officer (SPO)

Howard University Washington, DC 20059 40+ hours/week Mr. Tucker 202-***-**** OK to contact

Duties:

Performed hourly security patrol of the Hospital and its garage perimeters

Recognized conditions that were or might have compromised the security and/or safety of the organization and took actions to mitigate

Proactively and consistently submitted work orders to correct safety/security violation(s) discovered during patrols

Checked to ensure that visitors and staff are wearing proper identifications, badges/passes

Adhered to departmental and hospital policies, procedures and directives as it relates to the management and the processing of patients, visitors in and out to the hospital

Greeted staff, visitors and patrons of the Hospital and provided general information to them as needed. For instant, telephone numbers, vacancy announcements, personnel action and complaints

Served as transport officer for prisoners seeking medical care on a daily basis.

ACCOMPLISHMENTS: (May 2017)

Assisted a DC Police Officer to control a combative patient who threatened bodily harm by reaching for the Officer gun Helped saved the lives of three persons on three separate occasions who were experiencing from heart attacks: all three people survived

I received three certificates for good performance

Paid/Unpaid Internships:

August – November 2014 Intern

Coalition for the Homeless Washington, DC 20011 16+ hours/week Savior Jefferson 202-***-**** OK to contact

Duties:

Interviewed all clients for intake and assessments

Wrote psychosocial assessments on eight (8) clients

Ensured that essential challenges and needs of each client were identified and addressed accordingly

Prepared breakfast for all clients once or twice a week

Attended morning meetings on a regular basis

Participated in and contributed to the prayer session that followed right after every morning meeting

Encouraged clients to know the importance of kindness and sharing and practicing these habits among themselves

Assisted clients to learn very basic computer skills

Assisted clients in filling out job applications

ACCOMPLISHMENTS: (November 2014)

Successfully completed the internship

Each of the clients that I was assigned to work with got jobs

Motivated clients to obtain stable living condition

August – November 2013 Intern

Catholic Charities Washington, DC 20011 16+ hours/week Christine Matthews 202-***-**** OK to contact

Duties:

Worked with needy families to help them find social services

Understood current guidelines on clients eligibility for services within the District of Columbia

Under supervision, developed individual treatment plans for clients and their families

Provided therapeutic and educational interventions for clients with severe emotional disturbance

Partnered with case mangers for quality improvements activities

Conducted intake for new clients visited with clients at school and home

Wrote clinical notes under direction of clinical supervision

Assisted with drafting the procedural manual for operations

Maintained confidential records of clients and progress reports

Job-Related Training: Special Police Officer Career University Consortium Police Academy 720 hours 2016

August 18-December 18, 2016

February 2015 Mental Health of Clients 8 hours Howard University School of Social Work Washington, D.C. Training Certificate in OC Spray

Defensive Tactics

Basic first aid and CPR Training, AED and Adult, Infant CPR

Monadnock Police Training, Oxon Hill, MD

Monadnock Expandable Baton (MEB)

Ares Training Academy, Alexandria, VA November, 2011

O5E-Armed Security Officer Arrest Authority Training

O1E-Un-Armed Security Officer Core Training

Certificate received in Trauma Reduction

Job-Related licenses/Certifications: December 18, 2016

O1E-Un-Armed Security Officer Core Training

Campus police Officer’s license

Volunteer/Community Services:

1995 –2000 St. Victor’s Major Seminary Ghana- West Africa educator/trainer

Taught villagers how to prevent the increase and spread of hookworms

During weekly apostolate, I organized a cleanup campaign twice a week

Taught clients how to develop and maintain hope in God through prayer

Taught clients how to use the Holy Rosary to pray

Taught clients about the power of prayer over things like hookworms

Counseled some clients that were affected by hookworms

Baptized one infant before she died

References:

Professional References

Personal References Co-worker, Peter Abass Special Police Officer Howard University 202-***-**** adirgj@r.postjobfree.com

Tony Land Scape Technician Catholic University of America 202-***-****

Co-Worker, Mr. Figurora Georgetown University Special Police Office 703-***-****

Co-Worker, ………North Capitol Collaborative NCCI

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