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Employee Relations Manager

Location:
Downey, CA
Posted:
December 18, 2020

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Resume:

Elvira “Vera” Mendoza

MBA, SPHR, SHRM-SCP

818-***-**** cell/text adir75@r.postjobfree.com linkedin.com/in/elviramendoza

ACCOMPLISHED HR LEADER

20+ years in partnering with executive management;

Seasoned HR professional with expertise in strategic planning & execution, OD & the HR bottom-line;

Strengths include reducing human capital costs, analytics, problem-solving & streamlining HR processes

SKILLS & TALENTS

s Strategic HR Leader s Bilingual - English & Spanish

s Staffing & Talent Acquisition s Trainer & Facilitator

s Employee Relations s Affirmative Action Programs & EEOC Compliance

s Performance Management s Payroll – UltiPro, ADP, Paychex, Ceridian, Sage, QuickBooks

s Compensation & Benefits s T&A Systems - Kronos, NOVAtime. Attendance Enterprise

s Safety, Risk Management & Workers’ Comp s HRIS & Report Writers

s Policy Development & Implementation s Union & Non-Union

PROFESSIONAL EXPERIENCE

HR Executive Leader 2019 – Present

Private (publicly traded corporation) – Provide strategic HR leadership and consultative services for 50+ clients employing 700+ employees in various industries; assisting with building high-performing HR departments & teams, managing HR compliance programs & strategic planning for future success

HR Director 2017 – 2019

Parking Concepts, Inc. – top-notch bus shuttle & parking (self & valet) services in Orange and LA Counties Recent Accomplishments

s 0 lawsuits, 0 settlements, 0 trials, 0 negligent hiring, 0 wrongful terms, 0 discrimination, 0 harassments

s Automated timekeeping for all 700 hourly employees by implementing a biometric timeclock T&A system

s Developed & presented a California Wage & Hour training program for 80+ managers

s Revamped & enhanced the benefits program (automate online open enrollment; ACA filings; pamphlets)

s Developed &implemented a formal onboarding program

Primary Responsibilities

s HR leader of a diversified workforce: 800+ employees, 8 unions, 80+ multi-locations

s Reduce (eliminate) employee wage & hour violations

s Streamline & automate HR processes

HR Director 2013 – 2017

Universal Waste Systems, Inc. – specialist in the management of waste (solid, green, liquid & recycling)

Recent Accomplishments

s 0 lawsuits, 0 settlements, 0 trials, 0 negligent hiring, 0 wrongful terms, 0 discrimination, 0 harassments

s Transformed an underperforming personnel office to a high-performing center of excellence HR department

s Selected & implemented a new HRIS/payroll/time & attendance system

s Developed & implemented a California Wage & Hour Compliance Program

s Developed a new Employee Handbook

Primary Responsibilities

s Led all HR initiatives for a fast-growing, multiple-site, multi-cultural workforce

s Collaborated with executive management to position the Company for continued growth

s Catalyst for organizational change & development

s Developed, implemented, enforced & maintained HR & company policies & procedures

s Resolved employee/managerial issues - includes investigation, documentation, resolution & follow-up

s Maintained an up-to-date catalogue of Job Descriptions and Position Physical Demands

s Oversaw all training & employee development

s Benefits management – plan design, provider selection, open enrollment, administration & COBRA

s Compensation, Payroll, On-Boarding, Morale Boosters, DOT Driver Compliance, Talent Acquisition, FMLA

HR Director 2009 – 2013

Poly Plant Project, Corp. – chemical engineering firm specializing in polysilicon production for the solar industry

Recent Accomplishments

s 0 lawsuits, 0 settlements, 0 trials, 0 negligent hiring, 0 wrongful terms, 0 discrimination, 0 harassments, 0 WC

s Established a successful one-person HR department

s Partnered with C-Suite in strategic planning: SMART goals, Vision, Mission, Core Values & Co. objectives

s Recruited high-caliber, multi-disciplined engineers from junior to VP level

s Developed a compensation program to reward & incentivize employees

HR Manager 2008

Mission Foods, Inc. – #1 food manufacturer of tortilla products

Developed HR plans for staffing 600 employees for a new state-of-the-art food manufacturing plant.

Highlighted Accomplishments

s Developed initial HR plans to staff 600 employees for a new, LEED, 30-lines, 24/7 manufacturing food plant

s Learned the operations involved in manufacturing volume tortillas & other maize products

s Identified & recruited top talent from other company locations to relocate to the new facility

HR Manager 2004 – 2008

Looney Bins, Inc. – leaders in refuse hauling & construction & debris recycling (Waste Management, Inc.)

Highlighted Accomplishments

s Built an HR department from a one-person to a team of three HR professionals

s Consistently achieved the set goal of 96% employee retention on the monthly Balance Scorecard

s Assisted in decreasing OSHA recordables by implementing win-win profit-sharing incentives

s Streamlined payroll processes

s Hired top talent despite being a small player in the waste industry in a geographically challenged location

s Developed a comprehensive library of legally compliant Position Analysis Questionnaires & Job Descriptions

s Maintained a motivated workforce by improving the employee benefits package for four consecutive years

s Reduced the time-to-fill a position by an average of 50%

s Revamped the employee handbook & employee performance review program

s HR contributions to the Company’s successful growth:

§ Headcount increased 50%—from 121 to 181 § Revenue growth 43%—from $14M to $20M

§ Facilities doubled—from 2 to 4 sites § Profitability increased

s Presidential Choice - Employee of the Year 2006

HR Manager 1999 – 2004

FKI - Truth Hardware, Corp. – ISO-certified U.S. manufacturer of window & patio door hardware

Highlighted Accomplishments

s Key team player in creating a lean manufacturing plant & striving for ISO certification

s Designed, implemented & sustained an effective warehouse exercise circuit to reduce CTI & WC claims

s Successful plant closure (no WC claims, employees placed at other companies, Trade Adjustment Act-TAA)

HR Generalist 1997 – 1999

Interbath, Inc. – manufacturer of hand-held shower products

Enforced policies & procedures, supervised security guards, processed weekly payroll, employee relations, T&D

HR Generalist & HRIS Administrator 1996 – 1997

HR Textron, Corp. – U.S. manufacturer of aircraft servos & controls

Resolved problems; explored modules, security access, trained end-users, query reports, data entry supervision

Seasonal Recruiter - Contract Assignment 1996

MCA Universal Studios Hollywood – California’s premier motion picture & television theme park

Associate HR Generalist 1995 – 1996

Black & Decker (Price Pfister, Inc.) – manufacturer of faucets & other plumbing fixtures

PERSONAL CORE VALUES & ATTRIBUTES

s Integrity s Direct communication style

s Results-Driven s Employee respect, fairness & consistency

s Walks-the-Talk s Strong work-ethic

s Hands-On Leadership s Superb execution

s Resourceful s Sense of humor

EDUCATION & CERTIFICATIONS

s MBA, University of Redlands, California s SPHR (HRCI)

s BS, Applied Mathematics, UC Santa Barbara s SHRM-SCP

s HR Management Certified, UCLA Extension



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