Elvira “Vera” Mendoza
MBA, SPHR, SHRM-SCP
818-***-**** cell/text adir75@r.postjobfree.com linkedin.com/in/elviramendoza
ACCOMPLISHED HR LEADER
20+ years in partnering with executive management;
Seasoned HR professional with expertise in strategic planning & execution, OD & the HR bottom-line;
Strengths include reducing human capital costs, analytics, problem-solving & streamlining HR processes
SKILLS & TALENTS
s Strategic HR Leader s Bilingual - English & Spanish
s Staffing & Talent Acquisition s Trainer & Facilitator
s Employee Relations s Affirmative Action Programs & EEOC Compliance
s Performance Management s Payroll – UltiPro, ADP, Paychex, Ceridian, Sage, QuickBooks
s Compensation & Benefits s T&A Systems - Kronos, NOVAtime. Attendance Enterprise
s Safety, Risk Management & Workers’ Comp s HRIS & Report Writers
s Policy Development & Implementation s Union & Non-Union
PROFESSIONAL EXPERIENCE
HR Executive Leader 2019 – Present
Private (publicly traded corporation) – Provide strategic HR leadership and consultative services for 50+ clients employing 700+ employees in various industries; assisting with building high-performing HR departments & teams, managing HR compliance programs & strategic planning for future success
HR Director 2017 – 2019
Parking Concepts, Inc. – top-notch bus shuttle & parking (self & valet) services in Orange and LA Counties Recent Accomplishments
s 0 lawsuits, 0 settlements, 0 trials, 0 negligent hiring, 0 wrongful terms, 0 discrimination, 0 harassments
s Automated timekeeping for all 700 hourly employees by implementing a biometric timeclock T&A system
s Developed & presented a California Wage & Hour training program for 80+ managers
s Revamped & enhanced the benefits program (automate online open enrollment; ACA filings; pamphlets)
s Developed &implemented a formal onboarding program
Primary Responsibilities
s HR leader of a diversified workforce: 800+ employees, 8 unions, 80+ multi-locations
s Reduce (eliminate) employee wage & hour violations
s Streamline & automate HR processes
HR Director 2013 – 2017
Universal Waste Systems, Inc. – specialist in the management of waste (solid, green, liquid & recycling)
Recent Accomplishments
s 0 lawsuits, 0 settlements, 0 trials, 0 negligent hiring, 0 wrongful terms, 0 discrimination, 0 harassments
s Transformed an underperforming personnel office to a high-performing center of excellence HR department
s Selected & implemented a new HRIS/payroll/time & attendance system
s Developed & implemented a California Wage & Hour Compliance Program
s Developed a new Employee Handbook
Primary Responsibilities
s Led all HR initiatives for a fast-growing, multiple-site, multi-cultural workforce
s Collaborated with executive management to position the Company for continued growth
s Catalyst for organizational change & development
s Developed, implemented, enforced & maintained HR & company policies & procedures
s Resolved employee/managerial issues - includes investigation, documentation, resolution & follow-up
s Maintained an up-to-date catalogue of Job Descriptions and Position Physical Demands
s Oversaw all training & employee development
s Benefits management – plan design, provider selection, open enrollment, administration & COBRA
s Compensation, Payroll, On-Boarding, Morale Boosters, DOT Driver Compliance, Talent Acquisition, FMLA
HR Director 2009 – 2013
Poly Plant Project, Corp. – chemical engineering firm specializing in polysilicon production for the solar industry
Recent Accomplishments
s 0 lawsuits, 0 settlements, 0 trials, 0 negligent hiring, 0 wrongful terms, 0 discrimination, 0 harassments, 0 WC
s Established a successful one-person HR department
s Partnered with C-Suite in strategic planning: SMART goals, Vision, Mission, Core Values & Co. objectives
s Recruited high-caliber, multi-disciplined engineers from junior to VP level
s Developed a compensation program to reward & incentivize employees
HR Manager 2008
Mission Foods, Inc. – #1 food manufacturer of tortilla products
Developed HR plans for staffing 600 employees for a new state-of-the-art food manufacturing plant.
Highlighted Accomplishments
s Developed initial HR plans to staff 600 employees for a new, LEED, 30-lines, 24/7 manufacturing food plant
s Learned the operations involved in manufacturing volume tortillas & other maize products
s Identified & recruited top talent from other company locations to relocate to the new facility
HR Manager 2004 – 2008
Looney Bins, Inc. – leaders in refuse hauling & construction & debris recycling (Waste Management, Inc.)
Highlighted Accomplishments
s Built an HR department from a one-person to a team of three HR professionals
s Consistently achieved the set goal of 96% employee retention on the monthly Balance Scorecard
s Assisted in decreasing OSHA recordables by implementing win-win profit-sharing incentives
s Streamlined payroll processes
s Hired top talent despite being a small player in the waste industry in a geographically challenged location
s Developed a comprehensive library of legally compliant Position Analysis Questionnaires & Job Descriptions
s Maintained a motivated workforce by improving the employee benefits package for four consecutive years
s Reduced the time-to-fill a position by an average of 50%
s Revamped the employee handbook & employee performance review program
s HR contributions to the Company’s successful growth:
§ Headcount increased 50%—from 121 to 181 § Revenue growth 43%—from $14M to $20M
§ Facilities doubled—from 2 to 4 sites § Profitability increased
s Presidential Choice - Employee of the Year 2006
HR Manager 1999 – 2004
FKI - Truth Hardware, Corp. – ISO-certified U.S. manufacturer of window & patio door hardware
Highlighted Accomplishments
s Key team player in creating a lean manufacturing plant & striving for ISO certification
s Designed, implemented & sustained an effective warehouse exercise circuit to reduce CTI & WC claims
s Successful plant closure (no WC claims, employees placed at other companies, Trade Adjustment Act-TAA)
HR Generalist 1997 – 1999
Interbath, Inc. – manufacturer of hand-held shower products
Enforced policies & procedures, supervised security guards, processed weekly payroll, employee relations, T&D
HR Generalist & HRIS Administrator 1996 – 1997
HR Textron, Corp. – U.S. manufacturer of aircraft servos & controls
Resolved problems; explored modules, security access, trained end-users, query reports, data entry supervision
Seasonal Recruiter - Contract Assignment 1996
MCA Universal Studios Hollywood – California’s premier motion picture & television theme park
Associate HR Generalist 1995 – 1996
Black & Decker (Price Pfister, Inc.) – manufacturer of faucets & other plumbing fixtures
PERSONAL CORE VALUES & ATTRIBUTES
s Integrity s Direct communication style
s Results-Driven s Employee respect, fairness & consistency
s Walks-the-Talk s Strong work-ethic
s Hands-On Leadership s Superb execution
s Resourceful s Sense of humor
EDUCATION & CERTIFICATIONS
s MBA, University of Redlands, California s SPHR (HRCI)
s BS, Applied Mathematics, UC Santa Barbara s SHRM-SCP
s HR Management Certified, UCLA Extension