Service Contact Details
Resume:
Curriculum Vitae Sumesh.G.Nair Satyamoorthy Block, West Jafferkhanpet, Chennai, Tamil Nadu 600089, Phone: 88 48 20 6533 e-mail adir4w@r.postjobfree.com
Personal Information:-
Name
:
Sumesh.G.Nair
Name of father
:
Gopakumar.V
Date of Birth
:
20/05/1985
Place of Birth
:
Trivandrum (Kerala)
Educational Qualifications:-
Education :
SSLC, Plus Two, ITI ( Draughtsman Mechanical)
BA (History Main) not completed.
Technical Education :
Auto CAD All levels (Autodesk authorized Associate)
Diploma in Animation & Special effects (3Ds Max)
Microsoft Office, Adobe Photoshop, Internet etc.
Mother tongue :
Malayalam
Languages Known :
Contact Details:-
English, Hindi,Tamil
Address :
KP V-462-A, Anjanam, ERA-179,
Erappukuzhy, Kudappanakkunnu PO,
Trivandrum, PIN-695043,
Kerala, India.
Mobile :
Land line :
Email :
adir4w@r.postjobfree.com
Current Address : Zakheer Hussain Street,
Satyamoorthy Block, West Jafferkhanpet,
Chennai, Tamil Nadu 600083
Experience:-
#1
Company : Medusind Solutions India Pvt ltd.
Role : Customer service Executive (Service Delivery)
Period : 2020 March – October
Duties and responsibilities :-
Make Out-bound calls to US Insurance companies to Check on patients eligibility and benefits on behalf of the provider.
Update the information in Dentrix (providers software)
Analyze the obtained and given data to decide whether the patient is eligible for covered treatment or not.
Obtain claim status and enquiring regarding pending claims and denied claims and updating it on the financial software in the providers office.
Keeping and maintaining all call recordings and work orders and excel sheets and communications in an easily identifiable manner.
Keeping and maintaining patients information according to HIPPA and ISMS acts.
Attending team meetings and raising concerns and opinions regarding the project flow.
Getting feeds backs from Coaches, TLs and Managers and Trainers to make improvement on personal performance.
#2
Company : Mobile TeleSystems (MTS)
Role : Customer Relations Executive.
Period : 2013-2016
Duties and responsibilities :-
Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, and following up to ensure resolution.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
#3
Company : Al Khalili United Enterprises
Role : Sales Coordinator
Period : 2006 – 2009 3 years.
Duties and responsibilities :-
I have gained extensive experience in dealing with clients and enquiring their requirements and suggesting the best product according to their budget and use. I have also gained experience in coordinating between different departments ( Building material, Hardware, electrical, paint) for the smoother and successful closure of the sale.
I hereby declare that all the information given above is true and best of my knowledge.
Place : Chennai, Name: Sumesh.G.Nair
Date : 05/12/2020
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