Contact Details Customer Service

ARSHAD MEHMOOD

Phone: 917-***-****

Email: adir2b@r.postjobfree.com

Address: SugarLand TX 77479

Objective

7+ years of experience. I am looking for a career in which I can bring my dedication, self-motivation, and loyalty. I am also interested in a company that has room for growth. Skills

Data Entry, Internet Explorer, MS Office. Excellent English Communication, Written, and Verbal. Organized, Relia ble and Punctual Filing Superior Customer Service Detail Orientated Efficient Multitask-er Fast Learner. Work Experience

Airport Customer Service Agent

Eithad Airways Abu Dhabi International Airport 2016 – May, 2020 Greeting customers with kind and courteous customer service, rather if they need help with the kiosk checking in, ch ecking in baggage at the counter, or just questions about what can be taken through security. Verifying identification and travel documents to efficiently board passengers for an on-time departure.

Ensuring correct boarding passes are provided to each passenger for the assigned charter flight. Handling transactions in a timely manner over sales, delayed, canceled flights, and any issue related to lost/ damaged luggage.

Provides pricing and delivery information, process orders, and prepares cash reports. Resolving customer requests, questions and complaints frequently requiring analysis of situations to determine the b est use of resources.

Escorting passengers to flights, with special attention to senior, disabled and minor passengers.

Airport Customer Service Agent

Eithad Airways Abu Dhabi International Airport 2013 – 2016 Generated flight reservations and issue boarding pass as well as airline tickets. Deny boarding, when appropriate, to passengers presenting a possible security or safety threat. Address passenger concerns regarding seating, connecting flight information, and special assistance.

Completed 14-day training period at Eithad Academy Abu dhabi UAE support for airport operations. Check in baggage and insure company regulations regarding size/weight are complied with. Assist customers with special needs, e. G. Customers who need assistance in boarding. Collecting luggage and appropriate fees tags, lifts (up to fifty (50) pounds). Patient Care Representative

LIFE CARE HOSPITAL

United Arab Emirates Abu-Dhabi

2011-2013

Greeting and directing patients to examination rooms. Scheduling patient appointments and making reminder calls. Informing patients about delays and waiting times. Obtaining patients’ addresses, contact details, insurance information, and medical histories. Updating and verifying patient information at every visit. Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary. Receiving and processing cash and credit card payments for medical services rendered. Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments. Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member. Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved. Performing administrative and clerical duties, such as filing paperwork, when necessary Education

Masters Of Business Administration –Major Marketing (University of science Arts & Information Technology - Pak istan

Bachelors of business administration-Major Marketing University of science Arts & Information Technology - Pakis tan

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