SUMMARY

Dynamic, versatile, results oriented IT professional with excellent portfolio/program/project management skills. Experienced in managing complex programs and concurrent high-profile projects with accelerated deadlines on time and within budget. Has strong leadership, conflict management, communication skills and is adept in mentoring, motivating and building high performing teams.

SKILLS

Portfolio Management Project/Program Management

PMO Maturity and Process Improvement Vendor Selection & Management

Waterfall and Agile methodologies Change Management

Stakeholder Management Budget & Resource planning

Resource Management Quality Assurance

Mentoring and coaching (PMI Mentor) Cloud Transformation

ARTICLES AND PUBLICATION

Good to Great Project Manager- Published on LinkedIn- 03/27/2017

PROFESSIONAL EXPERIENCE

VCONSULT LLC - SR. PROGRAM MANAGER CONSULTANT 02/2017 - Present

CLIENT: MARTIN BROWER LLC: PROGRAM MANAGER 02/2017 - PRESENT

As a Program manager consultant/trusted advisor for Business Solutions portfolio, worked very closely with Martin Brower senior leadership and responsible for the overall portfolio governance and on time and on budget delivery of several high profile, enterprise wide programs and projects for Martin Brower. Was a trusted partner to the PMO Director and was instrumental in implementing various PMO process improvements related to Global Intake process, portfolio governance, resource management using PPM tools (Daptiv, Smartsheet, Tempus)

IT MODERNIZATION PROGRAM

Global Program Manager for a multi-year (3 year) platform modernization program for Martin Brower NA, ANZ, SEA and UK/IR regions with annual budget of ~2M. Led the planning and execution of the cloud enablement of the top 3 business critical applications - Manhattan WMOS, JDE and Oracle Fusion for Martin Brower.

Facilitated Executive Steering Committee meetings and presented the overall status of the program to the CEO, CIO, CFO and other steering committee members

Worked with IT leadership and 3rd party vendors to lead the discovery and migration strategy and roadmaps

Partnered with IT leadership team to build the business case with ROI for the implementation

Managed the program schedule, budget, risks, issues and resources and provided weekly program level dashboards and updates to stakeholders.

Managed the program financials and responsible for quarterly financial forecasts

Worked with MB Legal and procurement on contract reviews and negotiations, SOW and MSAs

Collaborated with the technical team to plan the migration of the Manhattan WMS DCs to primary and secondary Oracle Cloud Infrastructure (OCI) location.

Managed the planning, execution of JDE iSeries upgrade and migration

Managed the planning and execution of the Fusion integration platform upgrades

Collaborated with IT Security and 3rd party vendor to execute network vulnerability scans on the modernized platforms

Managed the environment builds by collaborating with the infrastructure team.

Championed the Change Management efforts and coordinated downtimes with global leadership, distribution centers and IT. Worked closely with ITSC to create change management communications.

Led the planning, execution and change management of the Disaster Recovery testing of the newly modernized applications as part of IT Modernization.

JDE 9.2 GLOBAL UPGRADE

Responsible for successful planning and global implementation of JDE 9.2 upgrade from JDE 9.0 spanning 3 instances (NA, UK/IR, ANZ), 46 DCs globally with a total budget of ~3M

Managed the retrofit (development testing) using Agile methodologies

Responsible for conducting daily scrum meetings, backlog refinement, retrospectives

Responsible for preparing and facilitating Executive Steering Committee updates

Managed the infrastructure build for test, production and Disaster Recovery environment

Collaborated with the business leads on the Conference Room Pilot

Worked with the global communications team on monthly newsletters, project communication and training videos

Collaborated with global cross functional team on planning outage windows, cut over plan and business continuity plan

MANAGED SERVICES INITIATIVE

Led a CIO driven IT initiative for transitioning the Level 2 and Level 3 support for Martin Brower to 3rd party vendors by collaborating with IT senior leadership which included the CIO, VP of IT, IT Directors and IT Senior Managers

Worked with IT Leadership team and CIO to define the scope of the managed services initiative

Collaborated with the IT Leadership team on documenting the RFI questionnaire

Collaborated with IT leadership on documenting the RFP questionnaire

Managed the RFI and RFP process in collaboration with Legal and Procurement departments

GLOBAL BUSINESS CONTINUITY PLANNING

Project manager for a critical Martin Brower initiative for a C-Level commitment to customer to implement a global Business Continuity Planning solution for Martin Brower NA, UK/IRE, ANZ and SEA. This was a time sensitive and mission critical project for Martin Brower to ensure that operations can seamlessly flow with well thought out contingency plans and processes in case of a disaster.

Acted as a liaison between MB IT leadership team and the cloud providers to put together the recommendation on the cloud implementation for the executive team based on pros and cons and TCO

Responsible for facilitating the monthly Executive Steering Committee meetings

Worked with MB IT Leads in NA, UK/IRE and ANZ to document the scope for the phased implementation

Played a pivotal role to develop the Business Continuity roadmap for Martin Brower in the event of a system outage where major IT systems like JDE, WMS, Paragon are unavailable.

Worked with Oracle (selected vendor) and MB IT to develop a detailed plan for cloud implementation.

Managed all aspects of the project from cradle to grave

Provided weekly senior leadership updates and published weekly 4-box status reports to MB Global IT and other key stakeholders

Collaborated with business leads on change management efforts with Distribution centers, documenting SOPs, training materials

NA DC PERFORMANCE IMPROVEMENT PROGRAM

Managed the successful implementation of infrastructure related performance improvements for all the 23 North America distribution centers with a budget of $1.5M. Infrastructure improvements included Network and Circuit upgrades, End User Technology improvement, Citrix Upgrade, JDE Performance improvements, Data Center Operations, ITSC improvements at the 23 US Distribution Centers

Instrumental in defining the scope, success criteria, acceptance criteria and metrics.

Provided C-Level executive status updates to the CEO and NA Steering Committee.

Managed the program financials and tracked the device costs, implementation costs, actuals and forecast

Managed the upgrade schedule for EOL device replacement, Circuit upgrade, WYSE brick replacement for the 23 DCs by collaborating with the IT Infrastructure team and Distribution centers

Documented the site upgrade summary for executive leadership review

Planned and managed the device (Access Points, switches) upgrades, circuit upgrades (5MBps to 10MBps)

wireless surveys, WYSE brick replacement

Planned and managed the Citrix upgrade including identifying the dependencies, support model and pilot sites for upgrade

Managed the financials and provided detailed financial summary updates to the sponsors.

ULTA BEAUTY: IT PORTFOLIO MANAGER 07/2014 – 01/2017

Portfolio manager for the Supply Chain Portfolio responsible for the on time and on budget delivery of programs/projects in the portfolio with a budgetary responsibility of 25M. Increased responsibilities within a year with transition from the Merchandise portfolio to Supply chain portfolio with larger scope and higher budgetary responsibility. Mentored other portfolio managers in the Finance, Merchandise planning portfolios on PMO best practices and processes. Responsible for immediate supervision of 5 senior project manager consultants.

Conducted monthly Executive Steering Committee meetings to provide update on status and health of the programs/projects within the portfolio

Partnered with IT Directors for IT Roadmap and annual budget planning

Spearheaded the use of Agile methodology in the Supply chain team and cross trained the team on Agile methodology, processes, and tools.

Coached and mentored Project Managers on Ulta methodology and provided leadership on developing entrepreneurial project management skills

Instrumental in maturing the Ulta IT Portfolio Management Office by developing PMO Gates, processes, guidelines, templates, metrics.

Facilitated governance meetings attended by CIO and Senior IT leadership team for all in-flight project status review

Facilitated resource planning with IT Resource managers to review the resource allocations, capacity vs demand in the PPM tool (Planview)

Worked closely with several vendor partners on SOWs, contract negotiations

Partnered with internal audit to validate PMO processes and SOX compliance

Nominated by IT leadership to lead the enterprise wide implementation of SAP Non-Merchandise Procure to Pay project in the Finance portfolio where previous Project Management efforts failed. This project required organization wide Change Management and detailed planning with various stakeholders across the organization.

Successfully led the planning and execution of Black Friday Holiday Readiness project for two consecutive years. Worked directly with senior IT Leaders in the planning, execution and monitoring of this critical IT initiative. Provided regular updates to the CIO and senior leadership on the status, issues and risks of this project.

Successfully led the on-time and on-budget implementation of the 5th Distribution center to align with the company objective of attaining the network capacity requirements and overall enterprise growth strategy. This DC was built using Manhattan WMOS.

Led the successful implementation of Store Warehouse Inventory Forecasting Tool (SWIFT) using Manhattan’s DFIO (Demand Forecasting & Inventory Optimization) tool.

Successfully delivered various projects in SAP Supply Chain area with a focus on improved order tracking, enhanced reservation process, improving productivity and driving efficiencies with a goal of giving WOW experience to the guests and reducing pain points in Ulta Supply Chain processes

HAVI GLOBAL SOLUTIONS: IT PROGRAM MANAGER 05/2007 – 06/2014

Successfully led large scale programs/projects on time and on budget for McDonalds which is the largest customer for HAVI. Program manager for the multi-year delivery and deployment of Restaurant Order Proposal (ROP), a system that supports demand and supply planning services for over 14,000 McDonald’s restaurants in the US with an annual program budget of 15M. Recognized on many occasions with company level awards for outstanding contributions and leadership in delivering business results with positive impacts to the company bottom line.

Was a key contributor in creating processes, templates and guidelines to address portfolio management, governance, change management and project execution. Championed the implementation of PMO best practices in the largest supply chain IT implementation at HAVI. Managed and mentored a cross functional team of Application Managers, Resource Managers and Onsite/offshore developers in a matrix organization.

Led the successful delivery (on-time and under budget) of a 12-year-old legacy system into an integrated planning system. ILS Convergence is the supply chain management system that enabled a single planning system for all continuous and promotional items for McDonald’s that resulted in ongoing annual savings of $2M through people, process and technology consolidation.

INVENSYS CONTROL SYSTEMS: APPLICATION LEAD 11/2006 – 04/2007

Application Lead responsible for setting the technical standards and SDLC processes to be followed by the team members. Primary responsibilities include gathering requirements from the end users, performing analysis and the detailed design, estimating, assigning work to the team members, develop and test the solution.

NICOR GAS - APPLICATION LEAD 05/2001- 11/2006

Managed all aspects of software development and was responsible for successful delivery of several intranet and enterprise wide web applications.

NEUMARK TECHNOLOGY GROUP: CONSULTANT 06/1999 - 4/2001

Performed a consulting role at customers in utility, insurance, and financial industries. Details available by request

UNIVERSITY OF NEBRASAKA LINCOLN: TEACHING ASSISTANT 08/1997 - 03/1999

CERTIFICATIONS AND CONTINUING EDUCATION

AWS Certified Cloud Practitioner, 2020

ITIL4 Foundation Certification, Axelos, 2020

Project Management Professional (PMP) Certification, Project Management Institute 2010

Certified Scrum Master (CSM) Certification 2018

Change Management Certification, Prosci 2013

IT Executive Development Graduate (ITED 2016)

EDUCATION

B.S – Agricultural Sciences - Acharya N.G Ranga institute of Agricultural Science, Hyderabad

Coursework in Biometry – University of Nebraska Lincoln

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