Manager Cash Handling

Brandon Marshall

**** **** ** **, *** *, Cedar Rapids, IA, 52402

T: 563-***-**** E: adiqpw@r.postjobfree.com

Summary

Ambitious employee with a broad range of experience thriving to be successful in any position.

I.Operations Manager with more than 7 years of management experience in the restaurant industry. Applies strong analytical and critical thinking skills to solve complex operational problems.

II.Highly adaptive Paraprofessional with the ability to work with children and adults of all ages, backgrounds, and skill levels. Extremely patient and excellent at working without direction in any area.

Highlights

Troubleshooting and problem solving

Cost reduction and containment

Strategic planning & adaptability

Experience

GEICO (Customer Service Agent)

2320 Landon RD, North Liberty, IA 52317 8/20/18 –

Troubleshoot and problem solve policy issues.

Reasoning and understanding what the issues were and are so that you can better help the customer understand the situation.

Was promoted two grade levels in the first year.

Obtained goals for calls per day, offering renters insurance, customer surveys and the quality of calls.

Midwest Janitorial Service (Building Lead)

1395 N Center Point Rd, Hiawatha IA 52233

05/18/17 – 8/20/18

One on one development of staff

Assisted in supervision of cleaning processes.

Assured that the building was cleaned to medical standards and that all the clients needs were met on a daily basis.

Managed and monitored inventory needs for the building. Ensuring enough supply for the job to be done correctly.

Filling in for other custodians that were not at work to ensure that the job was done for the client.

Teacher’s Associate (Paraprofessional)

Maquoketa Community School District, 612 S. Vermont St, Maquoketa, IA, 52060

(BD/Special Education – Middle School – 200 E Locust St, Maquoketa, IA, 52060) 2/27/17 – 11/30/17

One on one student development

Assisted in supervision of end-of-year field trips

Supported teachers, administrators, and other paraprofessionals in creating a successful learning environment

Worked closely with classroom teachers to create unique successful instructional lessons

Managed and monitored student behavior on playground daily.

Worked closely with assigned student to maintain an honor-toll status. Prior to one on one, student was failing most classes.

Shift Manager (Hourly), Restaurant General Manager (Salary), Senior Shift Leader (Hourly)

Pizza Hut #4336, 1204 German Street, Maquoketa, IA (Shift Manager, Senior Shift Manager)

Pizza Hut #4691, 2075 JFK Rd, Dubuque, IA, 52001(RGM) 9/18/11 – 9/26/16

Developed strong schedules to hit a consistent 2.2 TPLH.

Created an action plan to solve food cost issues from previous management.

Guided team members through effective order taking, pizza making, and cash out procedures to ensure 100% customer satisfaction.

Analyzed monthly Profit & Loss statements.

5% increase in controllable profit over last year for period 10.

Recruited, hired and trained several new employees for production, serving and management.

Boosted company efficiency through technology upgrades and process improvements such as installing timers for outside lights.

Mentored, coached and trained several team members.

Identified inefficiencies and made recommendations for process improvements.

Assistant Manager (Hourly)

Casey’s General Store, 502 Market Street, Delmar, IA, 52037 6/25/05 – 9/20/11

Reduced inefficiencies by coaching employees on correct SOP.

Provided excellent customer service.

Cash handling procedures, deposits, enter in truck orders, invoices, inventory management, and more.

Education

Maquoketa High School Graduated Class of ‘07

Graduated with a 2.8 GPA, participated in band (including Jazz Band, Marching Band, and orchestra.)

American Inter-Continental University - BBA Jan ’17 – Present

Began degree program Early 2017, with excelling grades since enrollment. Since enrollment, I have maintained a 4.0 Grade point average – making the Dean’s list for all four of my 5-week completed courses/quarters.

Skills

i.Problem solving & Critical Thinking

ii.Advanced Bookkeeping

iii.Schedule and Inventory Management

iv.Word Processing, Excel Workbooks, PowerPoint Presentations

v.Adaptability

vi.Time Management

vii.Leadership, Hard work ethic, ability to thrive under pressure

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